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151-20 Baisley Blvd, Queens, NY 11434, United States of America – Show map
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991 verified reviews
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Garden Inn & Suites - JFK's staff speaks: Russian, Spanish, English
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Golf Course (within 2 miles), Fitness Center, Playground
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks), Car Rental, Shuttle Service (free), Airport Shuttle (free), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Shared Lounge/TV Area, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, Honeymoon Suite
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
Russian, Spanish, English
From 3:00 PM
12:00 PM - 12:30 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
Any additional older children or adults are charged USD 15 per person per night when using existing beds.
One child under 2 years stays free of charge in a crib.
All older children or adults are charged USD 25 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 990 reviews
Value for money
Show reviews from:
This Queens, New York hotel features warmly decorated rooms with free Wi-Fi and a flat-screen cable TV. It offers a free shuttle to JFK International Airport, just a 5 minute drive away.
Score from 767 reviews Good
Located 1 mile from John F. Kennedy International Airport, this hotel offers free airport shuttles and an on-site gym. Every room provides a flat-screen satellite TV and free Wi-Fi.
Score from 909 reviews Review score
This hotel in Queens, New York features warmly decorated rooms with free Wi-Fi and cable TV. It provides a 24-hour shuttle to JFK International Airport, just 2.8 miles away.
Score from 676 reviews Review score
Ideally located only minutes from John F. Kennedy International Airport, guests can relax after a long flight and take advantage of the free airport shuttle service to and from the hotel.
Score from 923 reviews Good
April 30, 2015
The lady who prepares the omlets in breakfast is worth coming back to the hotel.
April 30, 2015
Everything was horrible
April 28, 2015
Some weird people walking in and around hotel ..
April 26, 2015
I didn't like two things. 1. Too many shady people hang out in the hallways and lobby. 2. The hotel bus took 45 minutes to arrive at Federal Circle pickup point while all the other hotel buses came and went 5 to 6 times.
Once you're in you're room you feel comfortable and safe. Bathroom was clean. Water was hot. Heater worked well.
April 23, 2015
A family member who could not speak English was stranded in JFK due to cancellation of her connecting flight. Was able to make a reservation for her on-line from Canada, and followed up with a phone call to the front desk. I left my name and phone number with Frank so he could tell me when she arrived safely and to provide translation services. He assured me he would take care of her personally and called me when she arrived to reassure me of her safety. I was not only very impressed with the personal, caring service, and very relieved. She was able to make a connecting flight the following day and described her room as clean, comfortable, and with extremely courteous service.
April 16, 2015
There was smell of marijuana in the hallway.
Closeness to the airport.
April 14, 2015
Wasn't able to sleep
They held my reservation
April 12, 2015
No parking, furniture could do with a face lift, plus a lick of new paint.
Price and location
April 12, 2015
The hotel had not received our booking from booking. Com fortunately we had the paperwork and they had some rooms
Good value for money Good staff
April 11, 2015
Across from the park.
April 8, 2015
There was nothing about this stay that I liked. I have stayed there before and had a nicer experience. They must have changed management. I did not get the room requested I want a queens bed, I got a full bed. I want the ground floor they were going to put me on the 5th floor. Finally settled for a small room on the 2nd floor behind the employee elevator. Ask for a refund because I was so unhappy and wanted to go somewhere else. They wanted to charge me a cancellation fee because they could not delivery what I thought I booked. Definitely not worth the money
There was nothing that I liked
April 7, 2015
Bathroom was loud! Had a different smell! N location was scary
April 5, 2015
No parking. Had to park far away and walk very late at night
April 3, 2015
staff so nice and helpful. Room clean with soap, shampoo, conditioner, shower gel and body lotion. Crispy white towels and lovely big bed. Why people moaned I do not understand.
March 30, 2015
The whole hotel was filthy: stains on the sheets, "splashes" on a few surfaces, and what definitely looked like dried semen or mucus on one of the pillowcases. I slept in my clothes... this may be the dirtiest place I've stayed in the past two decades. Also, the person in the next room was smoking weed, the hallways smelled of feces, and there were some very shady-looking guys (drug-dealer types?) loitering in the lobby at 11pm; I certainly didn't notice many families staying there.
March 29, 2015
The dodgy looking characters hanging about the lobby and outside some of the rooms on our floor...is this why they have a security guard in the lobby??? Felt quite unsafe and nervous. Not a safe area to leave at night for something to eat but the hotel did provide take-away menus at check in, but having just stepped off a 5 hour flight we had no cash on us so had to go back down to the lobby to use the cash machine in amongst some of the dodgy people hanging about....I doubt I'd stay here again!
Friendly staff. Comfy bed. Good Shower. Clean towels and linen. Free Shuttle to and from the Airport.
March 29, 2015
No parking on hotel property. be careful of restricted ares on street in front of hotel: you too could end up with a NYC parking ticket for $115. People hanging out in hallways speaking loudly was annoying.
Breackfast was adequate but not great.
March 24, 2015
March 23, 2015
Not enough parking space
Fast check in
March 22, 2015
What is advertised on the website is not what I received? Rooms are to small, there was no complimentary breakfast. You don't advertise that the hotel is a shelter. I did not have wash clothes in my room or pillow cases. I asked 4 housekeepers for pillowcases towels did not receive them for over a hour. Anytime I asked the housekeepers for anything I got the run arounds. I am also upset that the staff kept walking in my room without knocking. My room was paid for from me not the government I shouldn't had to feel as if I was in a program your business has to offer. I am 100% displeased and for $235 dollars I shouldn't have had any problems with my room and or service. I also work in the housekeeping field and your service sucks.
March 19, 2015
We played cards in the lobby in the evening and dozens of men came in and signed in with security (not front desk) and got room keys! We think they were homeless. Also, we reserved a room with two beds but were given a room with one queen bed and when we complained to front desk were told no we had not reserved a two bed room and they did not have one available. Also, the van took 40 min to pick us up at airport and it was very cold. Overall, a bad experience and really terrible scary area.
Room was comfortable and clean
March 18, 2015
Mistake with reservation, lamp was broke, smely, curtain broke the keys didnt work properly, staff unfriendly, old fashion tv,
March 17, 2015
The hotel felt a little sketchy. The logo was scratched off the tv and didn't feel very safe in the hotel. I immediately bolted the room door as soon as I entered the room.
Shuttle service to the airport
March 17, 2015
The customer service was horrible. The young lady was very moody. She clearly hates her job. I had a confirmation for a king bed but was given a full size bed. I will not be staying at this location ever again.
I liked that the hotel had parking and I could see my car from the room.
March 17, 2015
The bathroom have a problem and my TV was showing in black and white.
Bed was comfortable and the room was quite.
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