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151-20 Baisley Blvd, Queens, NY 11434, United States of America – Show map
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999 verified reviews
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Garden Inn & Suites - JFK's staff speaks: Russian, Spanish, English
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Golf Course (within 2 miles), Fitness Center, Playground
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks), Car Rental, Shuttle Service (free) , Airport Shuttle (free) , 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Shared Lounge/TV Area, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, Honeymoon Suite
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
Russian, Spanish, English
From 3:00 PM
12:00 PM - 12:30 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
Any additional older children or adults are charged USD 15 per person per night when using existing beds.
One child under 2 years stays free of charge in a crib.
All older children or adults are charged USD 25 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Other Places you Might Like
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 1000 reviews
Value for money
Show reviews from:
Ideally located only minutes from John F. Kennedy International Airport, guests can relax after a long flight and take advantage of the free airport shuttle service to and from the hotel.
Score from 893 reviews Good
In Queens, New York, this hotel features an on-site fitness center. Free Wi-Fi access is available. Only a 5-minute walk from the subway, AirTrain and LIRR Archer Avenue JFK Airport train station.
Score from 669 reviews Good
This Queens hotel is within a 10-minute drive of JFK International Airport. It provides a free airport shuttle service, a hot daily breakfast and Wi-Fi.
Score from 458 reviews Good
Located less than 4 miles from John F. Kennedy International Airport, the 3-star Crowne Plaza JFK Airport features a fitness center, an on-site restaurant and a business center.
Score from 521 reviews Good
Fast check in
Not enough parking space
What is advertised on the website is not what I received? Rooms are to small, there was no complimentary breakfast. You don't advertise that the hotel is a shelter. I did not have wash clothes in my room or pillow cases. I asked 4 housekeepers for pillowcases towels did not receive them for over a hour. Anytime I asked the housekeepers for anything I got the run arounds. I am also upset that the staff kept walking in my room without knocking. My room was paid for from me not the government I shouldn't had to feel as if I was in a program your business has to offer. I am 100% displeased and for $235 dollars I shouldn't have had any problems with my room and or service. I also work in the housekeeping field and your service sucks.
Room was comfortable and clean
We played cards in the lobby in the evening and dozens of men came in and signed in with security (not front desk) and got room keys! We think they were homeless. Also, we reserved a room with two beds but were given a room with one queen bed and when we complained to front desk were told no we had not reserved a two bed room and they did not have one available. Also, the van took 40 min to pick us up at airport and it was very cold. Overall, a bad experience and really terrible scary area.
Mistake with reservation, lamp was broke, smely, curtain broke the keys didnt work properly, staff unfriendly, old fashion tv,
Shuttle service to the airport
The hotel felt a little sketchy. The logo was scratched off the tv and didn't feel very safe in the hotel. I immediately bolted the room door as soon as I entered the room.
I liked that the hotel had parking and I could see my car from the room.
The customer service was horrible. The young lady was very moody. She clearly hates her job. I had a confirmation for a king bed but was given a full size bed. I will not be staying at this location ever again.
Bed was comfortable and the room was quite.
The bathroom have a problem and my TV was showing in black and white.
The staff were friendly and welcoming. The room was tidy and the wifi was fast and efficient. The free shuttlebus to the airport runs every half an hour which was very helpful in the morning.
There was very little choice for breakfast.
Nothing was acceptable about this hotel, but when I checked out to leave.
Everything was unacceptable. They had Fema recipients hanging around the lobby,drinking,smoking ,and talking loud. It was very uncomfortable, i thought I was going to be assaulted on my way to breakfast.
The lobby was very pretty, bed was comfortable, the room had everything I needed. I only needed a room for the night in between flights, so it was fine, but I don't imagine any better or worse than any other chain hotel.
The surrounding area isn't particularly safe-- mostly stayed holed up in my room.
That it had the potential
The room was dirty when checking in and it was cold and drafty
The bedding was great made the stay pleasurable
The shower was the wrost experience. There was not hot running water the next day took over four calls to get anyone to attemp to fix the problem
Their not think to like dirty elevator door your working dont clear sidewalk
I did not like my stay. I will never stay at this hotel again. The only thing I liked was the comfort of the bed. The room was clean.
I didn't like the fact that the hotel lobby and surrounding had some many bums and homeless people. I woke up the morning, wanting to take a shower, there were no hot water. The water pressure was low. The staff were not friendly and accommodating. The day that I checked out, I did not shower because, there were no hot water again, so I didn't take a shower. I went on the flight dirty. The staff did not apologize for the inconvenience. I will never stay or recommend that anyone stays at this hotel. One can stay if he or she prefer not to take a hot shower.
The hotel has a shuttle bus and it takes 10-15 min to and from JFK.
We were given a room that was occupied. They gave us a new room immediately
Peaceful and quite.
They put us in the wrong room 1st night of stay.
The shuttle service (the main reason we stayed there) ended at midnight, no one told us, we had to pay a cab.
It was quiet and very clean
my shower didn't work
Hotel wasn't clean,bad smell
LOCATION AND PRICE
OLD BUILDING SMALL ROOM VERY LOW HOT WATER
No hot water in the morning. Elevators were dirty.
Staff eating their breakfast at the same place as the guest. Breakfast options very limited (maybe because staff had already eaten?). Poor management is everywhere obvious.
It was a nice little hotel, for the location. I went for the night with my boyfriend, checking in was very easy as well as checkout. They have a continental breakfast which was easy to get and no one bothered us at all. The front desk was never rude and always kind when I called to ask a question.
My complaint is not with the hotel but wuth "Bookings.com".. Why not give us the price that we'll be required to pay when we reach there. Excluding the taxes when you give me the final price doesn't help since the hotel will require you to pay the taxes, so what's the point of not including that in your confirmation email to us? Also, the hotel told me the room I booked (which was a suite) has been unavailable for months, so why did "booking.com" allow me to book the room?! Thankfully the hotel had no problem finding another room and giving me the difference in prices. "Bookings.com" needs to get their details together.
Walking into the hotel the lobby was beautiful. The beds were very comfortable.
Walking into the room you would have thought you were in a box. In the bathroom the sink didn't have any cold water running the water pressure for the toilet was extremely low and the shower had no hot water, we called for maintenance the guy came said it was fixed in which it wasn't. The coffee maker in the room was extremely disgusting. They pictured the room having a flat screen it was on of the old box tv and ever other channel was static. The following morning it looks as if the lower level is an homeless shelter . This hotel would never get my stay again
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