Gild Hall - A Thompson Hotel

The service there is awesome. The stuff is absolutely professional.

The location of the hotel is a bit hard to find. Especially when you drive your own car. GPS will get stupid in that area, especially some roads are blocked.

Large, bright room with comfortable king size bed. The dark colors and leather motif screams businessman's club but you can get great deals on the weekends.

There were some problems with the thermostat and the safe.

The room was big by New York standards, and comfortable. The bar was also very lively. Availability of a smoking room was also welcome.

It felt very masculine! The location was ok, not brilliant, but we got a good last minute deal. i would not be prepared to pay full price for this hotel.

Very quick check in. Staff was very pleasent, and helpful. First time in your hotel, will returned to your hotel. Great downtown location, very close to the train staion, restaurants and attractions.

My suggestion, been in the hospitality industry myself, your restaurant and room service prices are very high. Been in the middle of an area with so many choices, you are loosing costumers like me, to better, priced restaurants, and other stores.

Lovely boutique hotel. Very helpful and friend staff. In particular, Natalie really made our check-in process a pleasure. During our entire stay, she was knowledgeable, amusing, energetic and sweet. Her amiable personality and professionalism were perfectly balanced.

We were perplexed at management's decision to have a limited room service option (breakfast only) during the busy Labor Day weekend when the hotel was fully booked. Additionally, the inconsistent information about room service was confusing. Ex. The TV hotel info page, the front of the room's hotel information book, and the breakfast menu behind the Room Service tab all had different listed hours of operation. There was no restaurant menu at all behind the Restaurant tab. When the decision was made to have limited in-house meal service, all systems and notices should agree.

Great location and neighborhood

smoke smell

Location to Village and SoHo areas.

Eclectic modern design with inviting lobby and excellent bar. Rooms were very spacious by New York standards and well-appointed. Nice Hermes-inspired custom headboards and Sferra linens. Kiehls toiletries were also a big plus.

The hotel design was very nice, clean, and welcoming. The Hotel staff was extremely friendly and the rooms were perfect for us. Somewhat small but space was not necessary considering the fact we were vacationing in new york city and did not need to spend much time in our room. The directory provieded by the hotel was helpful and could be useful for any tourist. The hotel restaurant and bar were both nice as well.

Great experience from the minute you walk in, greetings and friendly check-in. Quality bedding and small boutique type atmosphere

Having breakfast setup downstairs would be nice.

it is great value for money, super nice sheets, every room has a king size bed !! and the complimentary kiehl's products are yummy too.. would definately choose this hotel again anytime !

i liked everything about the hotel, from the staff at checkin, to the man that went and got me ice, to the beautiful hotel room, with the comfortable robes hanging in the closet.