Hotel Giraffe  

The staff at the hotel were fantastic. The location is one of the best in NYC- loved being so close to the Flatiron District. Also, the free coffee and breakfast buffet in the morning and the wine and cheese in the evening were a wonderful perk. I would definitely stay at this hotel again

nothing- great value for the money

The staff was very attentive and friendly. The rooms well appointed and clean. Roof top garden was a added treat, as was breakfast and evening wine and cheese that were at no additional cost. Room even had an umbrella that was very necessary on the one day, We will be back.

I found the staff very helpful and friendly. The room was clean, comfortable and had all the amenities required. The perks of a glass of wine and snacks early evening was much appreciated as was the coffee and snacks during the day. Breakfast included in the stay and readily available allowed us to make the best use of our time to see the wonderful sites that New York has to offer. The hotel had a comfortable atmosphere and I especially want to comment on the friendliness of the staff. I would definitely stay there again.

Loved the hotel for many reasons. Modern and spacious. Small and quiet. Extremely friendly. Tea and coffee free and available all day in foyer as well as bowl of fruit. Excellent and again free, cheese and wine reception in foyer for hotel guests every evening and included all sorts of healthy and well presented food inc baby carrots, celery sticks tomatoes nuts crackers wine cheese selection etc. very impressed one pm when friend was meeting us and when I asked hotel if I could pay for her to join us, was told she was very welcome to join us free of charge. Beautiful roof terrace with lifesize metal giraffe and pretty flowers with benches to enjoy sunny weather and relax, and view of some interesting rooftops. Had not one complaint. We enjoyed every minute of our stay and would highly recommend Giraffe Hotel to anyone going to New York.

Loved everything and disliked nothing!!

Having stayed at this hotel previously we had no hesitation in returning. Excellent customer orientated staff always friendly and helpful. Great location for walking to all areas of interest to us. Room service great and we really enjoyed the wine/cheese evenings with the piano playing!

Nothing to be negative about the hotel facilities/services. Slightly expensive per night but it does include breakfast plus evening services.

the european style services; the continental breakfast and the apps in the evening....

only one elevator was working during our stay

The faculty was amazing and attentive. We will definitely stay there again! The hotel is central to everything and it was so easy...the parking, the doors that I never even touched!! It was fabulous.

There was no bar available, as it was being utilized for some private party at the time, and I would have liked to have had that as an option. Also, not able to order anything from room service. It was new years in nyc and I we didnt necessarily feel like leaving at certain points and would have liked to have ordered in.

Outstandi service from hotel staff. They were very professional and assisted us with many issues regarding, shows, restaurants etc. Best hotel staff I ever saw in a NY hotel

Breakfast facilities were poor. There was not enough witting space and a couple of days we had to eat standing up. This was ridicoulous given the category of the hotel. rooms are rather small.

Great service, some of the friendliest and most sincerely gracious staff I've ever encountered at a hotel. Excellent location, especially if you want easy access to Chelsea, Union, Meatpacking and Soho districts. Very easy to get uptown to the East Side as well.

The hotel is in great location, is small and comfortable but still had all the facilities I needed. The evening drinks where a great way to wind down.

A great little hotel. Professional, friendly and very helpful staff who were more than willing to recomment restaurants, give directions, etc. The hotel has a great location. Written requests were met with wonderful surprises - thank you for the birthday bottle of wine!.. Would definately recommend the hotel and would stay there again.

Location great. Away from the hustle of midtown Manhattan. Staff very accomodating. Room ready upon arrival. Breakfast and happy hour in the lobby were a great bonus!

Good location Modern building,quiet rooms. Friendly helpful staff Good amenities, complimentary breakfast ,wine and cheese in evening, comfortable lobby area.