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365 Park Avenue South At 26th St., New York City, NY 10016, United States of America – Show map
Excellent location – rated 9.4/10! (score from 164 reviews)
Rated by guests after their stay at Hotel Giraffe.
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167 verified reviews
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Hotel Giraffe's staff speaks: English, Arabic
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Grounds, Terrace, Sun Deck
Food & Drink
Restaurant, Bar, Breakfast in the Room
Private parking is available on site (reservation is not needed) and costs USD 45 per day.
Room Service, 24-Hour Front Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available, Air Conditioning
From 3:00 PM
Until 1:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Extra beds are not available.
One child under 12 years stays free of charge when using existing beds.
The maximum number of cribs in a room is 1.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 164 reviews
Value for money
Show reviews from:
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Location, room , staff, cleanliness
Everything about this hotel is fantastic. The staff, the cleanliness, the food and the location. Would not hesitate to recommend this hotel.
A great complimentary breakfast starts each day. Wine and cheese hosted by Gabriella is a great way to finish. Lovely room that is a 10 minute walk to the Empire State Building. JR, Jose and the team were so helpful and professional.
The bath tub stopper was difficult to maneuver.
The wine and cheese, cappuccino maker, and breakfast every morning.
The included breakfast and complimentary wine and cheese cocktail hour from 5-7. The amenities were great and the staff were very friendly.
An in-house bar/ restaurant would be good, rather than the Italian next door. But as I didn't use it, I realise I'm being a bit picky.
Great location, lovely staff, stylish rooms and public areas. Breakfast and wine/cheese presented beautifully. Nice little touches like good fresh coffee machine in lobby and extras available to enhance your stay. Not cheap but good value for a boutique hotel. Will definitely stay again.
We have just returned to the UK from our stay in the Hotel Giraffe, NEW YORK, USA, where we stayed for 2 nights due to us getting married in New York. The staff were fantastic so welcoming, warm, pleasant and complementary with every bit of our stay. We arrived back at the hotel from getting married and in our room was a complementary bottle of Prosecco and glasses congratulating us on getting married. We also had a meal in their Italian restaurant where again we were given free champagne with our meal. The cheese and wine every evening from 4pm to 7pm added that little bit extra, the tea, coffee, cakes, nibbles etc at anytime through out the day and night all free just added that sparkle to a great located hotel. About the rooms, well what can I say, just fantastic and the soft oh soft pillows. This hotel and staff deserve a great review and mention, as it is a great hotel and we will certainly be going back there. Thank You for making our stay so memorable.
Nothing springs to mind.
The location of the hotel made moving around the city very easy. The staff always made you feel welcome and were always happy to offer assistance on places to see and how to get there.
The staff were extremely friendly and rooms were nice and clean. i would recommend this hotel to my friends. I will definitely stay here again when I come back to New York.
Nothing i didn't like
Free wifi and breakfast and also staff responsiveness
Nothing to mention.
Spacious bedroom, hotel not too big, good continental breakfast. Located 2 minutes from metro-station line 6 and from Madison Garden, 10 minutes from Union Square. Many restaurants nearby. Helpful staff and cleanliness complete the picture.
The only criticism I have, and this is being really picky, is getting the heating the right temperature in the room.
Great location Lovely staff, very helpful & knowledgable Inclusive Tea, Coffee & Pastries Cheese & Wine each evening Overall a lovely hotel,could not fault it at all. Highly recommended for anyone staying in NYC. Will definitely book this hotel again when we next visit.
No room service
We booked a family room consisting of 2 double beds which was too small as our boys are now both teenagers. This wasn't the fault of the hotel rather a misjudgement on our side.
The location was great far enough out of down town to be away from all of the crowds but close enough to access all of the attractions via an easy walk
Very nice hotel with extremely helpful staff. Breakfast is great and every afternoon their is time to relax with drinks and bites (wine & cheese) in the lobby. Rooms are spacious We had a balcony room with a king size bed. Street noise is okay here. Nice neighbourhood not to crowded and lots of nice restaurants in the vicinity. Subway is also close by.
We have just comme back from NYwe stayed at Hotel Giraffe and we are already looking forward to going there again! Wonderful place, very nice staff, big rooms, excellent breakfast! A pure delight! thanks to the staff!
The breakfast is a joke. No chois of meet or chees. I asked for it and couldnt even order that in special.
The doorman vas the best we have experianced. The other staff was friendly. The rooms are ferly big. The wifi is free. The hotel is in the center of Manhattan regarding tourist point of view.
Might have chosen a king sized rather than queen sized room. No serious dislikes at all.
All staff were friendly and very helpful. Room was clean and linen was changed daily without special request. Coffee and tea and biscuits freely available all day in lounge, with cheese and biscuits between 5 and 8 pm. Excellent breakfast. The feel was personal, welcoming and relaxing. We would certainly use again. Highly recommended.
A little more variety at breakfast would be interrsting
The staff werr easy going and friendly going out of their way to help Complimentary chees and wine and muffins and drinks all day lonh
Right on Park Avenue so it can be noisy. This is not unusual for hotels in NY, but just come prepared...you can get ear plugs from the front desk if needed
Great room, awesome staff, terrific evening gathering in the lobby with piano in the background. Rooms are large for NY and amenities are super nice.
TV cable box is inside a cabinet and cannot be controlled unless the door is open. Easy fix would be to have the box next to the TV.
Lovely Lobby that makes a great place to gather. Large bathroom makes up for rather small room which is well appointed. Pristine and wonderful housekeeping service. Lovely breakfast and nightly wine and cheese make this a truly perfect place to stay!
The rooms are spacious and beds are very comfortable. Cheese and wine in the evenings a nice touch. A haven in the hustle and bustle if New York
Staff very accommodating and helpful. Breakfast plentiful. Easy walk to flat iron and empire state. Bonus tea, coffee and snacks all day topped off with cheese and wine at the end of the day. Great stay we will definitely return.
The WiFi didn't allow me to connect with FirstClass email (other email accounts were OK) - I ought to have made enquiries but found a way round the problem instead.
Has the feel of a small friendly family hotel. Good location near Union Square - and close to subway on 28th St, excellent, helpful staff, spacious room and very comfortable bed. Good continental breakfast in the hotel lobby. No restaurant in the hotel but a huge choice nearby including one next door which can be accessed from the hotel lobby.
We had a few glitches that were taken care of by the hotel. Without them, the stay would have been great.
The atmosphere in the lobby is great. I enjoyed sitting there during the breakfast and afternoon snack hours. Most of the staff are very attentive to the travelers needs and try to accommodate you.
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