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365 Park Avenue South At 26th St., Kips Bay, New York City, NY 10016, United States of America – Show map
Excellent location – rated 9.4/10! (score from 172 reviews)
Rated by guests after their stay at Hotel Giraffe.
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172 verified reviews
They speak your language!
Hotel Giraffe's staff speaks: English, Arabic
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Grounds, Terrace, Sun Deck
Food & Drink
Restaurant, Bar, Breakfast in the Room
Private parking is available on site (reservation is not needed) and costs USD 45 per day.
Room Service, 24-Hour Front Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available, Air Conditioning
From 3:00 PM
Until 1:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Extra beds are not available.
One child under 12 years stays free of charge when using existing beds.
The maximum number of cribs in a room is 1.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 172 reviews
Value for money
Show reviews from:
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The location of the hotel made moving around the city very easy. The staff always made you feel welcome and were always happy to offer assistance on places to see and how to get there.
Nothing springs to mind.
The staff were extremely friendly and rooms were nice and clean. i would recommend this hotel to my friends. I will definitely stay here again when I come back to New York.
Free wifi and breakfast and also staff responsiveness
Nothing i didn't like
Spacious bedroom, hotel not too big, good continental breakfast. Located 2 minutes from metro-station line 6 and from Madison Garden, 10 minutes from Union Square. Many restaurants nearby. Helpful staff and cleanliness complete the picture.
Nothing to mention.
Great location Lovely staff, very helpful & knowledgable Inclusive Tea, Coffee & Pastries Cheese & Wine each evening Overall a lovely hotel,could not fault it at all. Highly recommended for anyone staying in NYC. Will definitely book this hotel again when we next visit.
The only criticism I have, and this is being really picky, is getting the heating the right temperature in the room.
No room service
The location was great far enough out of down town to be away from all of the crowds but close enough to access all of the attractions via an easy walk
We booked a family room consisting of 2 double beds which was too small as our boys are now both teenagers. This wasn't the fault of the hotel rather a misjudgement on our side.
Very nice hotel with extremely helpful staff. Breakfast is great and every afternoon their is time to relax with drinks and bites (wine & cheese) in the lobby. Rooms are spacious We had a balcony room with a king size bed. Street noise is okay here. Nice neighbourhood not to crowded and lots of nice restaurants in the vicinity. Subway is also close by.
We have just comme back from NYwe stayed at Hotel Giraffe and we are already looking forward to going there again! Wonderful place, very nice staff, big rooms, excellent breakfast! A pure delight! thanks to the staff!
The doorman vas the best we have experianced. The other staff was friendly. The rooms are ferly big. The wifi is free. The hotel is in the center of Manhattan regarding tourist point of view.
The breakfast is a joke. No chois of meet or chees. I asked for it and couldnt even order that in special.
All staff were friendly and very helpful. Room was clean and linen was changed daily without special request. Coffee and tea and biscuits freely available all day in lounge, with cheese and biscuits between 5 and 8 pm. Excellent breakfast. The feel was personal, welcoming and relaxing. We would certainly use again. Highly recommended.
Might have chosen a king sized rather than queen sized room. No serious dislikes at all.
The staff werr easy going and friendly going out of their way to help Complimentary chees and wine and muffins and drinks all day lonh
A little more variety at breakfast would be interrsting
Great room, awesome staff, terrific evening gathering in the lobby with piano in the background. Rooms are large for NY and amenities are super nice.
Right on Park Avenue so it can be noisy. This is not unusual for hotels in NY, but just come prepared...you can get ear plugs from the front desk if needed
Lovely Lobby that makes a great place to gather. Large bathroom makes up for rather small room which is well appointed. Pristine and wonderful housekeeping service. Lovely breakfast and nightly wine and cheese make this a truly perfect place to stay!
TV cable box is inside a cabinet and cannot be controlled unless the door is open. Easy fix would be to have the box next to the TV.
The rooms are spacious and beds are very comfortable. Cheese and wine in the evenings a nice touch. A haven in the hustle and bustle if New York
Staff very accommodating and helpful. Breakfast plentiful. Easy walk to flat iron and empire state. Bonus tea, coffee and snacks all day topped off with cheese and wine at the end of the day. Great stay we will definitely return.
Has the feel of a small friendly family hotel. Good location near Union Square - and close to subway on 28th St, excellent, helpful staff, spacious room and very comfortable bed. Good continental breakfast in the hotel lobby. No restaurant in the hotel but a huge choice nearby including one next door which can be accessed from the hotel lobby.
The WiFi didn't allow me to connect with FirstClass email (other email accounts were OK) - I ought to have made enquiries but found a way round the problem instead.
The atmosphere in the lobby is great. I enjoyed sitting there during the breakfast and afternoon snack hours. Most of the staff are very attentive to the travelers needs and try to accommodate you.
We had a few glitches that were taken care of by the hotel. Without them, the stay would have been great.
Friendly staff, good breakfast, easy to get to places from here.
Noise level outside, poor noise insulation in rooms, blinds don't fit windows properly.
A small hotel with a very nice staff from check in to check out. Rooftop bar is nice but opens at 5…no sooner!!! Wish it had as when traveling, you do not have such a fixed scheduled. Clean room, good location, would stay here again.
The unpleasant girl that worked the rooftop bar. Got there at 4:30 to meet a friend and boy was she unpleasant. We took our business elsewhere.
Friendly staff, good complimentary breakfast a perfect start for a day of sightseeing, coffee and snacks always available in lobby, relaxed atmosphere, good size and comfortable rooms, really good free wifi, good location.
Really nothing we did not like.
My husband and I stayed for 4 nights from 23rd October 2014. The hotel was immaculately clean and the staff were extremely welcoming. The breakfast and cheese and wine were lovely. We were meeting friends from Australia on our second day and asked the receptionists if it were possible for them to accompany us for cheese and wine and explained that we would be happy to pay. They told us immediately that as they were our guests, and we were Hotel Giraffe's guests, our friends were obviously guests of the Hotel too. The wonderful Gabi made them feel extremely welcome. Our room was average in size but very luxurious - even the spare loo roll was tied with a ribbon! A fantastic hotel with fabulous staff and we would recommend to anyone.
The staff was accommodating and helpful. The Wi-Fi was free and worked well. The lobby bar was comfortable.
The bathroom was miniscule and not all that functional. the location was ok for our purposes, but it wouldn't be great if you want to be near midtown. The turndown service never came back when we said that we'd be out in 5 minutes.
I did not know what the hotel would be like and was pleasantly surprised. It was wonderful. The facility was very clean. The room was comfortable. The free continental breakfast and the free wine and cheese in the evening were very nice ways to start and end the day. The Staff was always professional and courteous. I would definitely stay again.
Nothing to dislike.
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