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Wild Alaska Inn

hotel This log house in Gustavus, Alaska is just over a quarter mile from Wild Alaska Charters. A daily hot breakfast is available and uniquely decorated guest rooms feature hardwood floors.
Score from 21 reviews Wonderful 9.1/10

Newest reviews for Glacier Bay Lodge

  • Anonymous
      United States of America
    August 18, 2014

    Location in the national park, proximity to easy trails and day cruise

    It was built around 1970 and hasn't been updated. Furniture is old, mattress is creaky and uncomfortable, the shower and shower curtain were very old

    5

  • Paul
      United States of America
    August 12, 2014

    Location

    7.9

  • Jim
      United States of America
    August 8, 2014

    The location the glacier boat tour

    Bathrooms in lodge had not been cleaned in 3 days. They should be cleaned twice a day!

    7.5

  • Anonymous
      United States of America
    August 6, 2014

    Love manager Jeff. He is a great help!

    7.9

  • George
      United States of America
    August 5, 2014

    Location, location, location, views, views, views. Trip up Glacier Bay

    staff was not very friendly. appeared to be short of staff, most employees, especially dining room and wait staff seemed overworked, forgetful, and frazzled. Management shd be fired. They were out of many basic essentials.

    5.4

  • Anita
      United States of America
    August 3, 2014

    The location is beautiful with most rooms having a view of Bartlett Cove. The National Park staff was also wonderful. There are guided hikes and a great 8-hour boat trip into Glacier Bay. We saw moose, brown bears, bald eagles, porcupines and glaciers.

    The room is very expensive when compared to other B&B's in the area, granted, they have no view. The food is terrible. The menu is very limited and they run out of many items on the menu leaving even fewer choices. The restaurant is run by Aramark and the quality, service and selection is among the worst I've ever seen. While on this trip, we did eat at the Gustavus Inn because we were tired of bad food at the Lodge. The dinner at Gustavus Inn was fabulous. You need reservations and its $50 per person, but good quality, fabulous preparation, and excellent service ... Just the opposite of the food at the Lodge.

    6.3

  • Anonymous
      United States of America
    July 30, 2014

    The welcome and the evening talks.

    Lack of variety of activities: one big boattrip and rain forest trails. The whole area is too flat with only lake inlets and hemlocks. A new lodge should be located way up closer to the glaciers.

    6.7

  • Lauren
      United States of America
    July 1, 2014

    The staff was excellent and accommodating when we needed to make a last minute change to our reservation.

    For the price you pay, the rooms and facilities are greatly outdated, small, and uncomfortable. There isn't any cellular service on the property, and the only wi-fi is in the lobby of the lodge. If you want to completely check out from reality, this place is for you. However, the only real activity to do is the glacier bay boat tour.

    5.8

  • Anonymous
      United States of America
    June 23, 2014

    Location in the park. Quiet. Nature trail. Handy to boat tour of Glacier Bay.

    The switch for the light I most wanted to use was hidden where it took me half an hour to find. Clerk at desk could not help. Had to walk back to main building to get ice. Main building not open at night.

    7.5

  • Gale
      United States of America
    June 23, 2014

    staff was super friendly, very helpful loved to Park Service programs beautiful setting

    restaurant mediocre rooms dated and sparse

    7.9

  • Anonymous
      United States of America
    August 31, 2013

    beds not very comfortable

    8.8

  • Shery
      United States of America
    August 19, 2013

    location is great - once we got to the lodge everyone was great

    getting reservations was difficult - dining service could be more efficient - long waits - accomodations need updating - mattresses are awful -

    6.7

  • Anonymous
      United States of America
    August 10, 2013

    Our room with view of bay. Waitress Sarah and waiter Giorgio. Proximity to bay. All inclusive option.

    Location not convenient for going to Gustavus especially if you wanted to eat someplace else. The shuttle was available only for airport or Gustavus pier. Round trip taxi would cost $60. Breakfast buffet was dull. The scrambled eggs looked like square pieces of tofu. The coffee had zero coffee taste. Other food options were not apparent, so, if you wanted toast (not on buffet) you had to ask. Same for sweet potato French fries which weren't on the menu but we saw on other plates. You heard from other guests how delicious they were. Why not let the guests know about it? Problems with communication between lodge, Aramark corporate office and the individual concessions. For example, we had made a reservation for half-day whale watch with Aramark but the taz boat captain (concession) received the wrong date. We wasted a half-day going back to the lodge and back again in the pm for the trip. Same problem with communication between Kayak concession, guide and front desk. If the guest does not keep checking you will miss your appointment. The coordination between Aramark, the Lodge and the concession needs improvement!

    8.8

  • Anonymous
      Australia
    August 9, 2013

    Location, ambience.

    There were salmon jumping out of the lake, but none on the menu!!

    7.9

  • Mary
      United States of America
    July 15, 2013

    We loved the setting of Glacier Bay Lodge and our very comfortable room had a large window with a beautiful view. We took the lodge's Glacier Bay Tour and saw beautiful wildlife including grizzlies, otters, whales, seals, sea lions, mountain goat and of course, beautiful glaciers. The narration was informative and added to the trip value. We would love to go back again.

    We had not made dinner reservations and we had a looong wait!

    9.6

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