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Score from 24 reviews Good 7.8/10

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Extended Stay America - Juneau - Shell Simmons Drive

hotel This Extended Stay America - Juneau - Shell Simmons Drive is located in Juneau and especially designed for longer stays, with all rooms featuring a fully equipped kitchen.

Most recent booking for this hotel was today at 01:14

Score from 17 reviews Review score 6.9/10

Newest reviews for Goldbelt Hotel Juneau

  • John
      United States of America
    August 26, 2014

    great concierge staff (Lisa)

    10

  • Fritz
      United States of America
    August 18, 2014

    Every thing was nice.

    I thought that the bar area was a bit spartan,needs a better atmosphere.

    7.5

  • Darren
      Australia
    August 3, 2014

    Good location, great food and friendly staff

    9.6

  • Alfred
      United States of America
    July 31, 2014

    nothing

    room rev. made were not right had my copy of them i had two rooms side by side ocean view when i checked in they had one room mountain view. they could not fix that ended up with one room on one floor the other room on a different floor/

    5.4

  • Anonymous
      United States of America
    July 29, 2014

    Location and view were excellent Better experience than what we heard from other travelers about hotels in Juneau

    Toilet needed repair and took awhile to fix because repairman was also shuttle driver Front desk would not give me a receipt because they said I booked through a third party

    5.8

  • Pisit
      Thailand
    July 26, 2014

    good location, harbor front

    front desk were rude especially the night shift

    5.4

  • Anonymous
      United States of America
    July 24, 2014

    This is an amazingly convenient location right on the waterfront. I was temporarily disabled by a sprained ankle, but it was easy to get to boat trip (e.g., Adventure Bound trip to Tracy Arm).

    The facilities were "bare bones"—clean and decent—but with little beauty.

    7.5

  • Dmitrii
      United States of America
    July 23, 2014

    Rooms are wide and with new furniture, staff on front desk is awfull

    staff on front desk is awfull, room are not ready till 6 p.m. One of our booked rooms are with 2 separate beds and they give us with one king size bed. So they did a lot of mistakes in paymant , so it was like nightmare

    5.4

  • Lindsay
      United States of America
    July 22, 2014

    -Walking-distance to downtown Juneau -Clean and comfortable beds -Updated rooms -Nice views from our top floor room -Decent sized room

    -Bathrooms could use updating -Hotel is pretty dated -No real amenities aside from the restaurant

    7.1

  • David
      United States of America
    July 16, 2014

    Location was good. Provided Airport pickup and delivery. Staff responded when pushed, sometimes. Room was adequate, but not worth the cost ( maybe it's an Alaska thing )

    If this is the best hotel in Juneau, then Juneau has a long way to go in providing quality lodging service. We paid a subsancial amount of money for two nights. After requesting several times, we finally got an additional towel. To be fair, we got more then we requested, but the point is, we should have not have'd to baggered the staff in the first place. Our room was not serviced on our second day. I had to personaly procure coffee, creamers, and two cups ( the bed was not made, nor were the towels changed ). I met another guest that was in the same situation. The desk clerk said "they were short staffed that night". This is a night that Juneau had five enormous cruise ships in port with +/- 10,000 passengers aboard. Some of them must have wanted to spend the night in Juneau. In fact the desk clerk told me that they were full...how can the management allow for short staffing when the hotel is booked full? The problem is that there are few choises for somewhat quality hotels in Juneau, and they are aware of it.

    5.4

  • Giancarlo
      Italy
    July 12, 2014

    The location

    Anonymous!

    7.5

  • Shane
      United States of America
    July 10, 2014

    I stayed at the Goldbelt for 4 days. The location is wonderful. It is walking distance to the water, good food and shopping. The staff was friendly and helpful. They picked me up from the airport quickly. The room was clean and comfortable.

    9.2

  • Joseph
      United States of America
    July 10, 2014

    Comfortable

    Toilet pull chain broke and never got fixed... I had to reach into the back of tank to flush

    7.5

  • Erin
      United States of America
    July 7, 2014

    The location was excellent. Very close to down town shopping and attractions. Also very close to transit system which was very handy.

    The bed was very worn. For the price of my stay I was disappointed. There were definite "grooves" in the bed from past sleepers. Did not make for a very good night of sleep.

    6.7

  • Anonymous
      United States of America
    July 2, 2014

    location, transportation to airport

    Dining room service was poor - very slow. Food was not hot.

    8.8

  • Paul
      United States of America
    July 1, 2014

    The rooms where clean and comfy. They where doing some construction in the lobby area, but didn't bother us. The staff was kind and helpful. Loved the shuttle from the airport! Very helpful.

    No Air Conditioner... Just as an FYI.. seems like the upper floors where warmer. Could be good in the winter I suppose.

    7.5

  • Leonard
      United States of America
    June 30, 2014

    The manager was really good. The staff ought to use him as a role model

    The facility is being upgraded. It's much better than last time I stayed there but not yet perfect. But having said that, it's the best hotel deal in Juneau.

    6.3

  • Gordon
      United States of America
    June 22, 2014

    all was good.

    Good free coffee in AM

    7.9

  • Anonymous
      United States of America
    June 17, 2014

    The room was fine...clean and fairly updated. I like the Keurig in the room. Restaurant was good.

    There is NO hotel parking. One small...no...actually one TINY lot. And the surrounding streets have no parking. I was very upset because we had to tour around Juneau waiting for a spot to open up. That is unacceptable. Also the hot water was, well, not hot. My husband had two cold showers. I was mad. Also our room was by the elevator. There was noise all night long! For the price of the room...waaaay too many issues.

    5.8

  • Leonard
      United States of America
    June 8, 2014

    Location was very good. The manager, Ron, quickly made a couple of initial problems into non problems. Hotel is just finishing its renovation, once complete, it should be a very nice "older" property.

    Property is not air conditioned, but under normal circumstance, should not be a problem. WiFi required a new log in every time we used it. Cab from Marine Highway Ferry dock is $40. We expected the hotel shuttle service, turns out shuttle only goes to airport which is about 5 miles closer to the hotel. Manager did compensate for confusion, as we thought hotel offered shuttle to both airport and ferry dock. Hotel restaurant was closed when we were there, but should be reopened soon. There are several small restaurants within a couple of blocks.

    9.2

  • Brian
      Australia
    May 30, 2014

    Staff on front desk need to know the basics ie. where the information centre and the post office are located

    7.5

  • Josette
      United States of America
    May 27, 2014

    The hotel is in a great location. Our luggage was delivered there directly from our ship. They allowed us early check in and took us to the airport in plenty of time for our flight. The hotel was clean, room large and the beds were great. What's not to like?

    10

  • Therese
      United States of America
    May 23, 2014

    clean room, location, view, native art.

    slow internet, restaurant closed, coffee not replaced and only one serving was provided on first day even though two persons were registered in the room. It seems like the hotel was guarding the distribution of Keurig coffee refills. I had to ask everyday to get coffee refills.

    9.2

  • Greg
      United States of America
    May 20, 2014

    location was good.

    The room was too hot and would not cool down. Bed and pillows terribly uncomfortable.

    5.4

  • Anonymous
      United States of America
    May 15, 2014

    Desk staff were nice, care rental folks seemed put out by us renting a car. Was close to good food and a nice hike. Bed was comfortable enough.

    No hot water, internet was horrible, restaurant in hotel was closed.

    5.8

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