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Newest reviews for Golden Nugget Hotel & Casino

  • Ava
      United States of America
    August 22, 2014

    Loved being able to be at a pool. Great staff. Clean rooms.

    Shallow pool with lounge chairs should be for adults only. should have enforced rules for children at pool.

    10

  • Daniel
      United States of America
    August 7, 2014

    My room was to be ready at 4pm . My wife and I arrived at 445pm and our room was not ready . We had to wait an hour 1/2 and still it was not ready! We had dinner reservations at 730 pm and we needed a room to change over in as soon as possible so we took a down graded room and we're not refunded the difference. This is ridiculous ! Who takes 2 1/2 hours After the check in time to clean a room. Then we get into our down graded room (3hrs) after check in and the room was disgusting . It smelt horrific , there was hair in the sink , crumbs on the floor and bed , greasy finger prints all over the room and a laundry list of other issues. Had we not had reservations and a deadline to meet I would have checked into another hotel. This hotel let me down . I had high expectations and only herd good things . I was deeply disappointed and disgusted .

    4.6

  • Yvonne
      United States of America
    August 7, 2014

    I like everything about the hotel and staff except

    My daughter was in the hot tub with me and they said she was to young to be in there. After that she did not want to get in the water again so we left and took her to the beach. I guess that is just you guys policy.

    9.6

  • Barbara
      United States of America
    August 3, 2014

    Liked that there was Security right near the elevators. High level floor was a plus. Room was cozy & very clean.

    Color scheme of room was a little dark. Like earth tome colors.

    7.9

  • Michael
      United States of America
    July 27, 2014

    Wonderful staff. Great location. Excellent view

    10

  • Anonymous
      United States of America
    July 27, 2014

    Far from the main Board Walk.

    6.7

  • Luisa
      United States of America
    July 26, 2014

    Everything

    10

  • Debra
      United States of America
    July 24, 2014

    Love the color cordinations. Very clean room. Will definitely visit again and recommend to friends and family.

    My boyfriend was disappointed no race book.

    9.2

  • Fedora
      United States of America
    July 24, 2014

    everything

    9.6

  • Ali
      United Arab Emirates
    July 24, 2014

    Starbucks, big room

    Slow wifi, bad staff

    5

  • Donald
      United States of America
    July 24, 2014

    rooms bed was coftable pool was nice buffet was one of the cheapest food was good

    shower door only coverad half the shower bathroom and room door slamed behind you like you were in jail

    8.8

  • Robert
      United States of America
    July 24, 2014

    all of people were nice

    that i had 400.00 taken out on 17th then i got another bill for another 400.00 from my checking account ,seems someone was wrong but mgr was polite and i am going to accounting as i speak

    7.5

  • Anonymous
      United States of America
    July 22, 2014

    The pool was great and Rooms were very clean.

    9.6

  • Lisa
      United States of America
    July 20, 2014

    Everything

    9.6

  • Theresa
      United States of America
    July 20, 2014

    Just loved it. ..will back

    10

  • Charlene
      United States of America
    July 18, 2014

    room was very clean was made up promptly

    the room was situated by the storage room..the door was very squeaky and drove us nuts.complained to a clean up person no help..and the rooms walls were paper thin could hear everything and i mean everything thru the walls.ever see the movie harry met sally...all night long !

    8.3

  • Peter
      United States of America
    July 17, 2014

    Great service very courteous employees. Good mix of gaming tables. Slot machines give you a decent chance

    Location not so convenient

    9.2

  • James
      United States of America
    July 16, 2014

    98% of everything except in the box next to the right. Will not hesitate to come back. Good time had by all. Thanks

    No holding bars in the shower to keep you or others from falling in case you slip on some soap or have a slight handicap and need to hold on for balance. Buffet people didn't know if they had fake eggs or not. Some people have an egg alergy & can eat the fake ones.

    10

  • Jacquelyn
      United States of America
    July 13, 2014

    It was a beautiful room with a bay view very bright and sunny nice decor. The casino was small not many new machines

    7.1

  • Anonymous
      Netherlands
    July 8, 2014

    The bed

    Room was very noisy. No 4 star quality.

    5.8

  • Brian
      United States of America
    July 8, 2014

    Staff has very poor customer service. Very large party going on in the room next to us until 5 in the am. They say that they do not not tolerate noise but security did nothing about it just told us they were checking out tomorrow so we should deal with it. Didn't even offer to move our room or anything. We spent 2000.00 to stay here. Never again. Go to the Borgata!!

    5

  • Janelle
      United States of America
    July 7, 2014

    Facilities, restaurants are great.

    Hard to sleep at nights because of people going in out go their hotel rooms all night. The doors slamming are very loud.

    6.3

  • Adam
      United States of America
    July 6, 2014

    The hotel itself had a ritzy dėcor with a posh feel to it. There are tons of shops and amenities and if you get the chance, the buffet restaurant has excellent food and is worth the money. Our room and bathroom were very modern in design. The bed was super comfortable. It was definitely a comfortable stay.

    I was taken aback by their reluctance to assist and resolve some issues we had with our room location. They didn't really seem interested in helping. The hotel itself is located too far from the Boardwalk which forces you to either pay for a taxi OR you gave to ride a shuttle which was priced okay but was a ride from hell each time. The hotel seems more built for a family vacation, not a couples retreat.

    7.5

  • Louis
      United States of America
    July 3, 2014

    Great deals, and easy. too bad i couldn't go.

    I had changed jobs the week before and couldn't get off or cancel my trip so i ate the cancellation fee,

    7.5

  • Jenny
      United States of America
    June 30, 2014

    Rooms were nice, it was easy to find and easy to get to the boardwalk.

    It was loud. The doors didn't close, they slammed. Two staff members couldn't answer our question about validated parking; they just shrugged us off. Room was very cheap, but everything within the facility was very expensive, like $10 prepackaged sandwiches and $3 water out of a vending machine.

    6.3

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