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245 South Airport Boulevard, South San Francisco, CA 94080 – Show map
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24 properties in South San Francisco
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229 verified reviews
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CitiGarden Hotel's staff speak: Spanish, English
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Outdoor Pool, Grounds
Fishing, Cycling, Fitness Center
Food & Drink
WiFi is available in the hotel rooms and charges apply.
Free! Free public parking is available on site (reservation is not needed).
Vending Machine (drinks), Airport Shuttle, Car Rental, Airport Shuttle (free), 24-Hour Front Desk, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Shoeshine, Business Center, Fax/Photocopying, Hair/Beauty Salon
Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 11:00 AM
Children and Extra Beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
One child under 2 years is charged USD 10 per night in a crib.
One older child or adult is charged USD 10 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
CitiGarden Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Tour buses are not permitted to park on the hotel's property.
The free hotel shuttle runs every 30 minutes starting at 4:14 am at the Domestic Terminal 1 and ends at 12:58 am at the International Terminal. The shuttle pick-ups are located outside the Arrivals level. Look for the area marked "Hotel Shuttle." The CitiGarden Hotel shares the shuttle bus with other hotels, so look out for the CitiGarden Hotel name on the shuttle.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A security deposit of USD 50 is required upon arrival for incidental charges. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
Based on 229 reviews
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It was comfortable and easy to find.
It was noisy for sleeping. Airplanes and loud people at various hours.
Close to airport, shuttle starts at 414 am. Hotel was clean and well kept. Sports bar next door in holiday inn.
Bed was hard.
Good Location near airport and next to Holiday Inn for a good dinner. Breakfast was continental and decent, free parking
Original room had a 17" tube TV and chairs were soiled. We complained and they gave us a new room in similar condition with a newer 27" LCD. Rooms looked worn. No computer room to print Boarding passes. If I cant find somethin better would stay again or maybe the Holiday Inn
The garden, the lobby the easy acces from San Francisco, it's near de airport
Poor wifi, the parking lot full every day, the breakfast could be better, the hotel needs paint and refurbishment
The rooms were clean.
The bed was comfortable, the pool is lovely and the gardens are beautiful.
The breakfast was awful; when I first arrived the lady didn't show me where my room was and I have never been before and I did not know that rooms went outside so I was walking around for about 10 minutes with a large suitcase, a handbag and two big rucksacks; the gym has four machines and I couldn't get in - when I went to get the key, the queue was too long,
very welcoming and friendly staff
room accessories..carpeting, furnishings are rather worn ..but when its clean and in good taste it can seem a bit antique ( in a good way)
In which case the proximity and shuttle service for the airport would be awesome.
A bit of a trek to the train station, appears to be mainly used as a stop over for the airport
Friendly greeting upon arrival, pleasant interactions with front desk. Overall a nice stay
Shuttle supposedly ran to airport every 44 minutes, waited over an hour and a half and it never showed. Sink was clogged upon arrival, but fixed before I got back that night.
Bed was comfortable for one night.
Breakfast was subpar. Comforter was full of cigarette burn holes like Charlie Brown's Halloween costume. Ceiling was moldy in shower. Carpet looked 50 years old and worn in.
Rooms were spacious and clean
Swimming pool is not heated, freezing cold
The bed was comfy - but blanket was a bit scratchy. We had to find a place close to the City and this sufficed for our stay.
Would have liked a cup of coffee right in the room rather than walking a ways to the hospitality room, however, the breakfast had a nice selection. Also a larger screen TV would be better. Check in was easy and the lady at the desk was most helpful.
- location is not far from SF - room is pretty large
- noise from airport - noise from anybody walking around your window or door, neighbors (it should be more sound-resistant) - poor breakfast - no refrigerator - no ironing
NO internet -the internet would not connect and still had ot pay for it, did get my money back. I was not told the internet was being transfered to another provider upon check in. and had not been working for over two weeks. In the shower and tub there was NOTHING but HOT water no cold.water. It did not seem to be of concern for the front desk. The breakfast room was a shock. There was nothing to eat except frozen waffles, nothing else. The butter for the waffles was not in containers but was to bars of butter on a small plate, just right for the four little kids playing with the butter and knife. This was of no concern of the host, who was in deep conversation at the bar. Not paying attention to the room or her duties. I was scheduled to be a guest for three days,but checked out first thing in the morning-- with out a bath ! .
Did not have 2 queen bed room available. When we called could not get staff to understand we were asking if there were two queens in our room
Liked the fact that it had a shuttle to the airport
The staff on the night shift were not helpful and rude.
staff need training in hospitality
- friendly staff - ok location for airport and good shuttle service
- very noisy from airport traffic (planes taking off and landing directly over the hotel) - very poor breakfast on disposable paper plates - old tv's in the room - could use some extra towels
Clearness, good price for SF.
Location close to airport causes uncomfortable noise. The breakfast is extremely poor.
without wifi ?????? How come ?????
So.San Fransisco can be a very unpleasant area. Citigarden is a very nice Hotel, close to an area that is not very nice. Good Location, and very pleasing Hotel
Proximity to SFO - Free frequent shuttle to SFO. Very direct route to Central Rental Car return at SFO. Garden in Courtyard Pool Attached Chinese Buffet Restaurant Very helpful and friendly staff
not near any place to purchase alcoholic beverages
The young girl at the front desk the night I checked in with my family (7/7/14) couldn't have been nicer. She did everything she could to address every concern. She was very pleasant.
As we walked to our room we could hear dogs barking at the door approx. two doors down. There were a number of signs throughout the hotel stating "No Pets on property". Immediately my kids didn't feel safe. Open the door to the room and it smelled. Non smoking room with burns on the bed spread. Dead bugs on the floor and smashed on the wall by the TV. Mold in the shower. Within 15 minutes I was out the door looking for another hotel for my family.
Everything was awful!
located nearby SFO airport, clean enough, quiet, fair and has a free chattel to the airport.
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