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Newest reviews for CitiGarden Hotel

  • Virginia
      United States of America
    August 24, 2014

    It was comfortable and easy to find.

    It was noisy for sleeping. Airplanes and loud people at various hours.


  • Lisa
      United States of America
    August 23, 2014

    Close to airport, shuttle starts at 414 am. Hotel was clean and well kept. Sports bar next door in holiday inn.

    Bed was hard.


  • Norma
      United States of America
    August 22, 2014

    Good Location near airport and next to Holiday Inn for a good dinner. Breakfast was continental and decent, free parking

    Original room had a 17" tube TV and chairs were soiled. We complained and they gave us a new room in similar condition with a newer 27" LCD. Rooms looked worn. No computer room to print Boarding passes. If I cant find somethin better would stay again or maybe the Holiday Inn


  • Miguel
    August 21, 2014

    The garden, the lobby the easy acces from San Francisco, it's near de airport

    Poor wifi, the parking lot full every day, the breakfast could be better, the hotel needs paint and refurbishment


  • Marisol
      United States of America
    August 18, 2014

    The rooms were clean.

    The carpet


  • Lineker
      United Kingdom
    August 17, 2014

    The bed was comfortable, the pool is lovely and the gardens are beautiful.

    The breakfast was awful; when I first arrived the lady didn't show me where my room was and I have never been before and I did not know that rooms went outside so I was walking around for about 10 minutes with a large suitcase, a handbag and two big rucksacks; the gym has four machines and I couldn't get in - when I went to get the key, the queue was too long,


  • Michael
      United States of America
    August 17, 2014

    very welcoming and friendly staff

    room accessories..carpeting, furnishings are rather worn ..but when its clean and in good taste it can seem a bit antique ( in a good way)


  • Anonymous
    August 16, 2014

    In which case the proximity and shuttle service for the airport would be awesome.

    A bit of a trek to the train station, appears to be mainly used as a stop over for the airport


  • Juanita
      United States of America
    August 13, 2014

    Friendly greeting upon arrival, pleasant interactions with front desk. Overall a nice stay

    Shuttle supposedly ran to airport every 44 minutes, waited over an hour and a half and it never showed. Sink was clogged upon arrival, but fixed before I got back that night.


  • Jeff
      United States of America
    August 12, 2014

    Bed was comfortable for one night.

    Breakfast was subpar. Comforter was full of cigarette burn holes like Charlie Brown's Halloween costume. Ceiling was moldy in shower. Carpet looked 50 years old and worn in.


  • Nancy
      United States of America
    August 10, 2014

    Rooms were spacious and clean

    Swimming pool is not heated, freezing cold


  • Carol
      United States of America
    August 10, 2014

    The bed was comfy - but blanket was a bit scratchy. We had to find a place close to the City and this sufficed for our stay.

    Would have liked a cup of coffee right in the room rather than walking a ways to the hospitality room, however, the breakfast had a nice selection. Also a larger screen TV would be better. Check in was easy and the lady at the desk was most helpful.


  • Kuzhaleu
    August 7, 2014

    - location is not far from SF - room is pretty large

    - noise from airport - noise from anybody walking around your window or door, neighbors (it should be more sound-resistant) - poor breakfast - no refrigerator - no ironing


  • Gary
      United States of America
    August 5, 2014

    The Lobby

    NO internet -the internet would not connect and still had ot pay for it, did get my money back. I was not told the internet was being transfered to another provider upon check in. and had not been working for over two weeks. In the shower and tub there was NOTHING but HOT water no cold.water. It did not seem to be of concern for the front desk. The breakfast room was a shock. There was nothing to eat except frozen waffles, nothing else. The butter for the waffles was not in containers but was to bars of butter on a small plate, just right for the four little kids playing with the butter and knife. This was of no concern of the host, who was in deep conversation at the bar. Not paying attention to the room or her duties. I was scheduled to be a guest for three days,but checked out first thing in the morning-- with out a bath ! .


  • Gerald
      United States of America
    July 31, 2014

    Nice facilities

    Did not have 2 queen bed room available. When we called could not get staff to understand we were asking if there were two queens in our room


  • Anonymous
      United States of America
    July 30, 2014

    Liked the fact that it had a shuttle to the airport

    The staff on the night shift were not helpful and rude.


  • Albert
      United States of America
    July 28, 2014


    staff need training in hospitality


  • Anonymous
    July 28, 2014

    - friendly staff - ok location for airport and good shuttle service

    - very noisy from airport traffic (planes taking off and landing directly over the hotel) - very poor breakfast on disposable paper plates - old tv's in the room - could use some extra towels


  • Anonymous
      United States of America
    July 27, 2014

    Clearness, good price for SF.

    Location close to airport causes uncomfortable noise. The breakfast is extremely poor.


  • Tin
    July 23, 2014

    without wifi ?????? How come ?????


  • Christy
      United States of America
    July 19, 2014

    So.San Fransisco can be a very unpleasant area. Citigarden is a very nice Hotel, close to an area that is not very nice. Good Location, and very pleasing Hotel



  • George
      United States of America
    July 17, 2014

    Proximity to SFO - Free frequent shuttle to SFO. Very direct route to Central Rental Car return at SFO. Garden in Courtyard Pool Attached Chinese Buffet Restaurant Very helpful and friendly staff

    not near any place to purchase alcoholic beverages


  • Anonymous
      United States of America
    July 12, 2014

    The young girl at the front desk the night I checked in with my family (7/7/14) couldn't have been nicer. She did everything she could to address every concern. She was very pleasant.

    As we walked to our room we could hear dogs barking at the door approx. two doors down. There were a number of signs throughout the hotel stating "No Pets on property". Immediately my kids didn't feel safe. Open the door to the room and it smelled. Non smoking room with burns on the bed spread. Dead bugs on the floor and smashed on the wall by the TV. Mold in the shower. Within 15 minutes I was out the door looking for another hotel for my family.


  • Star
      United States of America
    July 8, 2014


    Everything was awful!


  • Oded
      United States of America
    July 6, 2014

    located nearby SFO airport, clean enough, quiet, fair and has a free chattel to the airport.


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