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Newest reviews for Hotel Amarano Burbank

  • Anonymous
      United States of America
    August 31, 2014

    Good location, nice room, quiet

    Outrageous valet parking fees! Otherwise, we had to park on the street and search the neighborhood for a parking spot.

    8.3

  • Maxine
      United Kingdom
    August 26, 2014

    Felt safe walking around area. Very helpful and friendly staff Only down side the bill was more than original quote

    9.2

  • Deborah
      United Kingdom
    August 7, 2014

    Private Jaccuzi, polite staff, clean rooms, size of apartment, everything.

    Nothing, we can't fault it at all

    10

  • Melissa
      United States of America
    August 6, 2014

    Loved the quiet retreat after a long day at Universal Studios. Friendly staff that went out of their way to make sure our family was comfortable. This was a nice alternative to the big overcrowded hotels! Comfortable beds, lovely pool, and super close to universal studios with a free shuttle!!

    10

  • Gaurav
      United States of America
    July 27, 2014

    Location Staff Cleanliness

    Rooms didn't have much of a view, there is an adjoining building which is very up close. Rooms should offer some basics like bottled water, coffee/ tea and snacks that are 'on the house'. It gives a good feeling as a guest.

    9.2

  • Nancy
      United States of America
    July 25, 2014

    This hotel was ranked 4 stars....no way!! Toilet didn't flush right, DVD player didn't work, light bulb out in room, no bedding for pull-out couch. Parking was $37.00 per day!! We moved to another hotel after first night.

    4.2

  • Jessi
      United States of America
    July 23, 2014

    Our recent stay at Hotel Amarano was one of the best accomodations I've experienced in many years of business travel. Fortunately, we were able to combine business and pleasure on this trip and it was a wonderful experience. The registration process was easy and the staff was tip-top and customer focused. Harvey the bartender was our favorite! Even the guests were awesome! Great experience! We will definitely be returning! Thank you Hotel Amarano! Jessi King

    10

  • Alan
      United States of America
    July 23, 2014

    pool

    food, taxi service

    6.3

  • Cheryl
      United States of America
    July 16, 2014

    We were impressed with the friendliness of the staff who seemed to go out of their way to meet our needs. The hotel is a real "find" and so much better than the other options in Burbank.

    The lack of affordable dining at the hotel. The dining room is small and very expensive. During our 3-day stay, we never saw a single person eating there. I suggest converting the space into more casual grab-and-go options, which would be especially convenient for breakfast and lunch.

    10

  • Dominique
      Australia
    July 15, 2014

    Location was good. Hotel is close to Universal Studios and a shuttle is provided. As we were a party of 5 a taxi was provided to accommodate all of us. Hotel is in walking distance of Warner Bros.

    We booked and paid for a room to take 5 people - 2 adults and 3 children. On arrival were told that it was Booking's fault that we only a had a room with 2 double beds and as no other rooms were available one the children had to sleep on the floor.

    7.1

  • Jocelyn
      United States of America
    July 13, 2014

    convenient location to studios well kept grounds, great cleaning staff well-laid out and furnished rooms - very casual but elegant and comfortable great shower!

    shampoo etc pumps in shower were terrible - such a small thing but so annoying valet parking wasn't always there/on the ball

    8.8

  • Margaret
      United States of America
    July 1, 2014

    I liked the staff, anyone of them answered my questions, helped me out with directions, area has everything I needed, easy access to resturants, grocery store in which I really needed due to forgetting my hairspray.

    No comment, I was satisfied.

    7.5

  • Jennifer
      United States of America
    July 1, 2014

    Harvey, the bartender was amazing, friendly, funny and his customer service and warmth made up for the terrible service we got from everyone else. If we come back it would be to see him, only.

    Customer service by valet, front desk and general staff was non existent. Our view was of a demolished building outside.

    5.8

  • Tanya
      Australia
    June 25, 2014

    What was not to like about the "Hotel Amarano", absolutely nothing. I highly recommend this hotel, every little detail is catered for & very reasonably priced in an excellent location. Treat yourself & stay there, you can't afford not to.

    Absolutely nothing. A minor point which in no way detracts from the hotel or service is it would be nice to have a room which includes a kids bedroom area or even a partition for some privacy. Other than that cannot fault the hotel will stay there again.

    10

  • Elvia
      United States of America
    June 24, 2014

    It was nice and roomy

    The extra tax fees and thin walls

    6.7

  • William
      United States of America
    June 17, 2014

    Location, service and people

    set up of room. Charging for coffee in the room Surprise charge for parking. Really?? $33.00 per night in Burbank? Then having to tip the attendant, which they deserved regardless of the foolish upcharge for the parking. Next time I will park in the grocery store lot across the street and save the money.

    7.9

  • Beverly
      United States of America
    June 11, 2014

    Michael Rose the Front Desk Manager was very helpful and upgraded our room for my wife's birthday. All staff were friendly and Harvey the bartender was incredible. We had a great time and will be back.

    We did not have any dislikes.

    10

  • Fiona
      United States of America
    June 5, 2014

    Room was lovely. Staff were attentive and friendly. Only problem was the dine in service. My expensive lamb was almost completely raw. Inedible. I like rare meat but this was just not cooked at all. Either chef inexperienced or the kitchen staff need to care more. It was not cheap so expected a lot more.

    I just wrote in the wrong column. Staff were excellent.

    7.9

  • Poyen
      Taiwan
    June 2, 2014

    Room is very clean and staff full sence of humor, very helpful. There's a Von supermarket provides high standard products and plenty of parking spaces.

    USD 32 + tax parking fee is really amazing.......

    9.6

  • Anonymous
      United States of America
    May 28, 2014

    The valet was pushy and rude. Otherwise the hotel provided excellent service

    9.6

  • Anonymous
      United States of America
    May 25, 2014

    Friendly Staff. Nice facilities and good ambience.

    10

  • David
      United States of America
    May 17, 2014

    Staff was great. All get A+

    Parking was a total rip off. Just parked in the street for free.

    9.6

  • Andrew
      United States of America
    May 14, 2014

    good value for the price...true 1 bedroom suite and near all destinations in burbank/universal city.

    10

  • Lynda
      Canada
    April 29, 2014

    the pool, the lobby area and bar, the size of the hotel (not a giant, endless hallway to traverse), room service, close to freeways, Universal, the Metro.

    our room number 427 was extremely NOISY, especially at night when trying to sleep. We got noise from the outside bar and also a really loud fan on the roof above the bedroom; the A/C and heat controls were very difficult to set and maintain a comfortable temp. We were constantly adjusting them, even during the night!

    6.3

  • Irit
      Israel
    April 20, 2014

    The hotel is very nice with nice and clean rooms. The location was ok for our needs as we wanted to be out of the center and closer to the universal studios. It is close to the highway and to the studios. We enjoyed the stay at Amarano very much.

    Location is out of the center but that is what we looked for...

    8.3

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