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109 East 42nd Street, Park Avenue at Grand Central Terminal, Midtown East, New York, NY 10017 – Show map
Excellent location — rated 9.3/10! (score from 476 reviews)
Rated by guests after their stay at Grand Hyatt New York.
|Grand Double Room|
|Grand King Room|
|Deluxe King Room|
|Executive King Room|
|Grand Club King Room|
|Grand Club Double Room|
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547 properties in New York
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476 verified reviews
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Grand Hyatt New York's staff speak: Spanish, English
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Food & Drink
WiFi is available in all areas and charges are applicable.
Private parking is possible on site (reservation is not needed) and costs USD 65 per day.
Room service, 24-hour front desk, Express check-in/check-out, Currency exchange, Tour desk, Luggage storage, Concierge service, Babysitting/child services, Laundry, Dry cleaning, Meeting/banquet facilities, Business centre, Fax/photocopying, Gift shop
Newspapers, Safety deposit box, Shops (on site), Non-smoking rooms, Facilities for disabled guests, Lift, Heating, Allergy-free room
From 16:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! Up to two children under 18 years stay free of charge when using existing beds.
All further older children or adults are charged USD 50 per person per night when using existing beds.
One older child or adult is charged USD 30 per person per night in an extra bed.
Free! One child under 2 years stays free of charge in a child's cot/crib.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Grand Hyatt New York accepts these cards and reserves the right to pre-authorise your card prior to arrival.
Ideal alternatives for you
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 476 reviews
Value for money
Show reviews from:
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staff quality of bed service
dirtiness of windows size of the hotel too big elevators always packed bath room are limited
The staff was very responsive and did a very good job to address our concern (about sheets when we checked in). The location was great and overall the stay was excellent.
The bed was a bit lumpy. When we checked in the sheets had some stains and quite a bit of human hair on it. When we requested it be changed, they changed it right away.
Nice and easy check in and out
Gave us the wrong room number initially
the facilities are nice and service was good. The location is also excellent
rooms were a bit on the sparse side for a grand hyatt. Elevators extremely slow
The location is excellent.
The bathroom is not as clean as expected, lots of dust.
The lobby is generous in size, and there is 24h coffee shop open. They provide water for customers. Rooms are clean and newly decorated.
The view outside my window
Reception desk was very good
TV and AC were not good. TV flickered and AC did not cool.
Location and nothing else
Dirty small room. Had to request toiletries every day. Tiny bathroom. TV with no remote. Lacking in cupboard space and hangers.
Beautiful lobby and great location
Bathroom was a bit tight for space
The staff were very friendly and helpful. Lenny who checked us in was great. The room was spacious and clean. The beds were very comfortable. The location was excellent with just a short walk to Times Square. Plenty of amenities near by.
Our fridge in the room was not working. Although it was replaced very quickly, it was replaced with a larger model which did not fit into the cupboard of the original, so it looked unsightly and took up room in our room.
Location was excellent and staff generally helpful
For the price not to include wifi and breakfast is not acceptable
The fact that I had a problem with my room and they changed it abd the picture online I was booking wasn't the same as the room I got
I cut my foot walking in my room with a staple sticking up on the carpet. They do anything about it
Location meant we could use subway as well as enjoy facilities of Grand Central. Could easily walk to many sites also. Staff very helpful, both at reception and concierge.
Very busy hotel with conventions etc. I wouldn't use restaurant or onsite facilities as better choices elsewhere. Might consider club room next time if rate is good.
Room service was a little pricy
Some of the staff were friendly , nice room location was perfect .
My room was not clean I found hair all over bed and bathroom . Reception was awful service
Whilst there, my husband contracted food poisoning from an evening out, the staff were prompt to arrange a doctor to come and see him and the domestic staff did an amazing job he was very unwell and I would like to thank the staff for that
Our room was a very comfortable size and the location was within walking distance for most of our destinations.
Concierge was available ang gave good information.
There was no minibar service in the room. Also due to size of the fridge, products purchased from the Market downstairs couldn't fit in.
The hotel is beautiful and the staff is friendly and very responsive
These days it's all about the little extras that make or break an experience. -Internet $12 per day -no continental breakfast I stayed at the Hyatt because that's where the conference was. I paid over $1600 for a five night stay and the only reason it wasn't more was because I got a deal through a travel site months in advance. Throwing another $100 plus on top for internet is outrageous. Especially as there are other hotels in the are that give this service gratis.
Location was excellent
Quality of staff not the same. Would expect friendly and helpful staff was a mix.
Unable to be refunded for a night I don't spend at the hotel
Very comfortable bed. Rooms (to the rear) are very, very quiet. Location (by Grand Central) is PRICELESS as it qftmeans you can be en-route to any part of NYC within 5 minutes. Breakfast is great but pricy. Dinners are equally good, and more competitively priced.
Room safe didn't work - & 4 days later, the problem is not yet addressed. When trying to Pay to View films, they kept on coming up as 'sold out'. Breakfasts too expensive
Location is amazing exatly in the heart of new york
Room are small and not enough clean.
The location was great for our first visit to NY, close to many interesting spots!
Their was no coffe/tea making facilities in our room.....
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