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109 East 42nd Street, Park Avenue at Grand Central Terminal, Midtown East, New York, NY 10017, USA – Show map
Excellent location — rated 9.1/10! (score from 971 reviews)
Rated by guests after their stay at Grand Hyatt New York.
|Grand King Room|
|Grand Double Room|
|Deluxe King Room|
|Executive King Room|
|Grand Club King Room|
|Grand Club Double Room|
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970 verified reviews
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Grand Hyatt New York's staff speak: Chinese, Spanish, English
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Food & Drink
WiFi is available in all areas and is free of charge.
Private parking is possible on site (reservation is not needed) and costs USD 65 per day.
Room service, 24-hour front desk, Express check-in/check-out, Currency exchange, Tour desk, Luggage storage, Concierge service, Babysitting/child services, Laundry, Dry cleaning, Meeting/banquet facilities, Business centre, Fax/photocopying, Gift shop
Newspapers, Safety deposit box, Shops (on site), Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Heating, Allergy-free room
Chinese, Spanish, English
From 16:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Up to two children under 18 years stay free of charge when using existing beds.
All further older children or adults are charged USD 50 per person per night when using existing beds.
One older child or adult is charged USD 30 per person per night in an extra bed.
One child under 2 years stays free of charge in a child's cot/crib.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 971 reviews
Value for money
Show reviews from:
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Excellent location, nice rooms, quiet
Wi-fi did not work well even after I upgraded the service. Lights in room were difficult to navigate; tv did not receive many stations.
Early check-in; complimentary bottle of wine for our anniversary; friendliness of staff, proximity to Grand Central.
House keepers didnt clean very good, when i first got in the roome there was pubic hair by toilet, (a lot) I didnt get a nice view, and I never could use wifi!!!!
Pretty close to times squares and restaurants
Everything was superb. Staff, cleanliness of hotel was excellent.
Firstly I got a room on the 18th floor, nice and spacious, but .... - the sofa had spots, in need of some extra cleaning, the same the bright red pillow - in the shower there were little flies coming out from the ceiling, even some flying wihile I was taking shower. - After mentioning it to the reception, I had a cleaning lady sent over and as it could not be sold, I was offered a new room. This solved the problem.
The location is awesome, just a few steps to metro, 5 minutes walking to times square, 2 blocks from 5th avenue..always busy location. The staff was very helpful, service in the bar nice and they alowed me for later complimentary chcek-out .
How expensive it was to have a Danish and coffee with room service $50
Unfortunately we went to try the restaurant on Sunday and we're advised that the dinner menu was unavailable so we went across the road to Pershings cafe which was really good. Was disappointed that the menu was not available.
The hotel is right beside Grand Central Station making it easy to get everywhere via the subway. Time square is only a few blocks away. Rooms are very well appointed. I stayed in the deluxe king so the bed was big and extremely comfortable. Room was cleaned daily with fresh towels. I used the hotel car to get to the airport and the driver was super friendly. Only problem was the price of 60 dollars quoted did not include the toll charge of 8 dollars so I did not have enough cash. Luckily I was able to pay by card but the this should be advised to guests beforehand.
Lack of free breakfast as part of room rate. No free upgrade for honeymooners.
Big room, efficient service, free WiFi, bottle of champagne for us on arrival, location, location, location...
It's a bit unfriendly, I didn't eat or drink there because it just looked a bit u inviting for a solo traveller
Old matress and short sheets
Location. Big and comfortable room
Central lounge in lobby. Seated us then ignored us. We walked out
The price is sooooo high
Location near to shops and resturants
Noisy guests speaking loudly in the corridors in the middle of the night.
Comfortable beds, access to the Grand Club Lounge.
Shower was Luke warm at best
COULD WALK TO EVERYWHERE
Little bit noisy aircon
Great location, big rooms, very large comfortable bed, super fast wifi.
Staff need more experience to deal with costumer
Not regular hot water in bath
During my stay the hotel was crowded with youngsters, not up to standard for this type of hotel. Result : lot of noise in the corridors, long waiting time in front of elevators, lobby looking like a kindergarden. Summery : was more low class motel in a higher class environment. Don't take the so called "hotel loom at same price as taxi", it's about 30% more expensive.
Good location, comfortable bed
It took along time for lifts. The floor in the room was dirty by the beds and side table and never cleaned when they came.
The club room and facilities/food selection. Staff in there were very friendly.
Location, coffee, etc in lobby, had reasonably priced parking.
Could not access secure WiFi. Limited storage space in room. No washcloths in bathroom.
Room was very quiet. Bed was very comfortable. Staff were pleasant.
Absolutely not worth a 5 star hotel rating. For the price you pay- no coffee machine in the room, no slippers, lobby is always packed like a railway station! If you are looking for a 5 star experience go elsewhere
Bathroom looked clean, but I found hair in the shower that did not belong to me. What actually gets cleaned I wondered. Other than that the room was comfortable and I would stay there again.
I liked the fact that this hotel is located right at Grand Cental Station. Very convenient.
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