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109 East 42nd Street, Park Avenue at Grand Central Terminal, Midtown East, New York City, NY 10017 – Show map
Excellent location – rated 9.2/10! (score from 463 reviews)
Rated by guests after their stay at Grand Hyatt New York.
|Grand Double Room|
|Grand King Room|
|Deluxe King Room|
|Executive King Room|
|Grand Club King Room|
|Grand Club Double Room|
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463 verified reviews
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Grand Hyatt New York's staff speak: Spanish, English
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Food & Drink
WiFi is available in all areas and charges apply.
Private parking is available on site (reservation is not needed) and costs USD 65 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Hypoallergenic room available
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 50 per person per night when using existing beds.
One older child or adult is charged USD 30 per person per night in an extra bed.
Free! One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Grand Hyatt New York accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Ideal Alternatives for You
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 463 reviews
Value for money
Show reviews from:
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A 7-minute walk from Central Park, this Manhattan hotel features an on-site fitness center and rooms with city views. Times Square is just over half a mile away.
Score from 737 reviews Very good
The lobby is generous in size, and there is 24h coffee shop open. They provide water for customers. Rooms are clean and newly decorated.
The view outside my window
Reception desk was very good
TV and AC were not good. TV flickered and AC did not cool.
Location and nothing else
Dirty small room. Had to request toiletries every day. Tiny bathroom. TV with no remote. Lacking in cupboard space and hangers.
Beautiful lobby and great location
Bathroom was a bit tight for space
Location was excellent and staff generally helpful
For the price not to include wifi and breakfast is not acceptable
The fact that I had a problem with my room and they changed it abd the picture online I was booking wasn't the same as the room I got
I cut my foot walking in my room with a staple sticking up on the carpet. They do anything about it
Location meant we could use subway as well as enjoy facilities of Grand Central. Could easily walk to many sites also. Staff very helpful, both at reception and concierge.
Very busy hotel with conventions etc. I wouldn't use restaurant or onsite facilities as better choices elsewhere. Might consider club room next time if rate is good.
Room service was a little pricy
Some of the staff were friendly , nice room location was perfect .
My room was not clean I found hair all over bed and bathroom . Reception was awful service
Whilst there, my husband contracted food poisoning from an evening out, the staff were prompt to arrange a doctor to come and see him and the domestic staff did an amazing job he was very unwell and I would like to thank the staff for that
Our room was a very comfortable size and the location was within walking distance for most of our destinations.
Concierge was available ang gave good information.
There was no minibar service in the room. Also due to size of the fridge, products purchased from the Market downstairs couldn't fit in.
The hotel is beautiful and the staff is friendly and very responsive
These days it's all about the little extras that make or break an experience. -Internet $12 per day -no continental breakfast I stayed at the Hyatt because that's where the conference was. I paid over $1600 for a five night stay and the only reason it wasn't more was because I got a deal through a travel site months in advance. Throwing another $100 plus on top for internet is outrageous. Especially as there are other hotels in the are that give this service gratis.
Location was excellent
Quality of staff not the same. Would expect friendly and helpful staff was a mix.
Unable to be refunded for a night I don't spend at the hotel
Very comfortable bed. Rooms (to the rear) are very, very quiet. Location (by Grand Central) is PRICELESS as it qftmeans you can be en-route to any part of NYC within 5 minutes. Breakfast is great but pricy. Dinners are equally good, and more competitively priced.
Room safe didn't work - & 4 days later, the problem is not yet addressed. When trying to Pay to View films, they kept on coming up as 'sold out'. Breakfasts too expensive
Location is amazing exatly in the heart of new york
Room are small and not enough clean.
The location was great for our first visit to NY, close to many interesting spots!
Their was no coffe/tea making facilities in our room.....
Excellent location in midtown, attached to Grand Central station and wonderfully convenient to find something to eat but are too exhausted to go out. Love, love, love the extraordinarily comfortable bed! Stay here ever time we go to NYC.
Do not like the decor in lobby, thought the decor was so much nicer a few years ago.
Location Breakfast/market area in lobby Self-service check-in/out luggage storage
Room was different from the one I booked Having to pay for wifi Staff removed bathroom items and did not replace them
No breakfast buffet
Location is excellent
Tiny rooms, noise from elevators
The location in midtown was ideal for touring
Having to pay $3 a bag to have the hotel look after our bag after check out and before our flight. We'd just spent a considerable sum with them.
Front desk staff was excellent. Room was a good size and bed was comfortable. Location was great.
Room service dishes were left in hallway too long. Prefer a smaller, less busy hotel. Bathroom was a little cramped.
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