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109 East 42nd Street, Park Avenue at Grand Central Terminal, Midtown East, New York City, NY 10017 – Show map
Excellent location – rated 9.3/10! (score from 507 reviews)
Rated by guests after their stay at Grand Hyatt New York.
|Grand Double Room|
|Grand King Room|
|Deluxe King Room|
|Executive King Room|
|Grand Club King Room|
|Grand Club Double Room|
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554 properties in New York City
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507 verified reviews
They speak your language
Grand Hyatt New York's staff speaks: Chinese, Spanish, English
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Food & Drink
WiFi is available in all areas and charges apply.
Private parking is available on site (reservation is not needed) and costs USD 65 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available
Chinese, Spanish, English
From 4:00 PM
Until 11:00 AM
Children and Extra Beds
All children are welcome.
Free! Up to two children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 50 per person per night when using existing beds.
One older child or adult is charged USD 30 per person per night in an extra bed.
Free! One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 507 reviews
Value for money
Show reviews from:
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Featuring an interior lobby garden with trees and ivy walls, this boutique hotel is within a 5-minute walk of Central Park and the Columbus Circle subway station.
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A 7-minute walk from Central Park, this Manhattan hotel features an on-site fitness center and rooms with city views. Times Square is just over half a mile away.
Score from 945 reviews Very good
lifts slow no breakfast include room rate high loby full of functions
Bell staff were rude
The only plus is the location
Room furnishings very cheap, almost dormitory style; outdated, partly broken and not really clean (carpet). No desk. Dark room, inadequate lighting.
Heard always about the 5 star service amd being in Grand Hyatt we have actually experienced that kind of service. Thank you guys
Long wait for the elevator during the morning time
Room not ready. Had to stay in room different from reservation.
Friendly staff, fast elevators (this is a busy hotel with many conferences going on at all times so this is important to me), spacious room (for NYC), clean and updated bathrooms.
Our bed tilted badly so we had to reverse our sleeping position. Since we were only there for a quick trip (one night), we did not take the time to tell the staff or to possibly change rooms.
Friendly and helpful staff Comfort of room Cleanliness of room Hotel facilities
Lack of tea/coffee making facility Wardrobe more of a cupboard and not in keeping with the hotel and bedroom standard
Location and hotel
Could have done more to get our bearings.
staff quality of bed service
dirtiness of windows size of the hotel too big elevators always packed bath room are limited
The staff was very responsive and did a very good job to address our concern (about sheets when we checked in). The location was great and overall the stay was excellent.
The bed was a bit lumpy. When we checked in the sheets had some stains and quite a bit of human hair on it. When we requested it be changed, they changed it right away.
Nice and easy check in and out
Gave us the wrong room number initially
the facilities are nice and service was good. The location is also excellent
rooms were a bit on the sparse side for a grand hyatt. Elevators extremely slow
The location is excellent.
The bathroom is not as clean as expected, lots of dust.
The lobby is generous in size, and there is 24h coffee shop open. They provide water for customers. Rooms are clean and newly decorated.
The view outside my window
Reception desk was very good
TV and AC were not good. TV flickered and AC did not cool.
Location and nothing else
Dirty small room. Had to request toiletries every day. Tiny bathroom. TV with no remote. Lacking in cupboard space and hangers.
Beautiful lobby and great location
Bathroom was a bit tight for space
The staff were very friendly and helpful. Lenny who checked us in was great. The room was spacious and clean. The beds were very comfortable. The location was excellent with just a short walk to Times Square. Plenty of amenities near by.
Our fridge in the room was not working. Although it was replaced very quickly, it was replaced with a larger model which did not fit into the cupboard of the original, so it looked unsightly and took up room in our room.
Location was excellent and staff generally helpful
For the price not to include wifi and breakfast is not acceptable
The fact that I had a problem with my room and they changed it abd the picture online I was booking wasn't the same as the room I got
I cut my foot walking in my room with a staple sticking up on the carpet. They do anything about it
Location meant we could use subway as well as enjoy facilities of Grand Central. Could easily walk to many sites also. Staff very helpful, both at reception and concierge.
Very busy hotel with conventions etc. I wouldn't use restaurant or onsite facilities as better choices elsewhere. Might consider club room next time if rate is good.
Room service was a little pricy
Some of the staff were friendly , nice room location was perfect .
My room was not clean I found hair all over bed and bathroom . Reception was awful service
Whilst there, my husband contracted food poisoning from an evening out, the staff were prompt to arrange a doctor to come and see him and the domestic staff did an amazing job he was very unwell and I would like to thank the staff for that
Our room was a very comfortable size and the location was within walking distance for most of our destinations.
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