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109 East 42nd Street, Park Avenue at Grand Central Terminal, Midtown East, New York City, NY 10017, United States of America – Show map
Excellent location – rated 9.2/10! (score from 565 reviews)
Rated by guests after their stay at Grand Hyatt New York.
|Grand Double Room|
|Grand King Room|
|Deluxe King Room|
|Executive King Room|
|Grand Club King Room|
|Grand Club Double Room|
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548 properties in New York City
Including hotels, apartments, villas and more.
565 verified reviews
They speak your language
Grand Hyatt New York's staff speaks: Chinese, Spanish, English
Booking is safe
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Food & Drink
WiFi is available in all areas and charges apply.
Private parking is available on site (reservation is not needed) and costs USD 65 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available
Chinese, Spanish, English
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 50 per person per night when using existing beds.
One older child or adult is charged USD 30 per person per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 565 reviews
Value for money
Show reviews from:
In the center of midtown Manhattan, this New York hotel within a 10-minute walk of both Central Park and Times Square.
Score from 2602 reviews Good
A 7-minute walk from Central Park, this Manhattan hotel features an on-site fitness center and rooms with city views. Times Square is just over half a mile away.
Score from 1180 reviews Very good
In the Theater District and within a 3-minute walk of Times Square, this hotel features a fitness center and a concierge service. Rockefeller Center is a short walk away.
Score from 2985 reviews Good
In New York City's trendy SoHo district, this 5-star hotel is inspired by the Jean Cocteau Film, "La Belle et la Bête" and features a restaurant, bar and modern guest rooms with floor-to-ceiling...
Score from 612 reviews Very good
I felt welcomed the minute I walk in. Central location I would go back again and again
People (staff) and location.
Hotel food and price of food/drink.
Easy access to tourist sites. Beautiful lobby. Boarding passes available. Concierge was great.
Computer for boarding passes required help. Recommendation for dining was ridiculously expensive. We should have been warned.
Excellent location and staff is A+. Will definitely stay again.
Lobby was nice. Location was good
Room was hot. Could not get it cool. Bed was so uncomfortable. Was happy when it was time to leave that hotel.
Location is really a plus. The staff are very helpful and welcoming, they will always try to find a solution.
The value for money was not as expected. We paid 520 USD per night which was really expensive. Room worth max at 250 usd/night.
Grt gym. Concierge lady helpfull.
Some Staff didn't smile enough or were helpfull. Account for stay not explained in depth. As I will be following up as internet booking is different amount. No tea or coffee in rooms. Otherwise a nice place. Thx
Great location. Room was big, super comfortable bed and very well sound proofed considering where it is. Very clean and high spec
The hotel just feels a bit "cold" and business-like; mainly due to the dark reception area and fairly functional staff. Paying for wi-fi takes the p@ss and no gym
Excellent Location Modern Facilities 24x7 Market
Internet expensive unless member
Friendly staff. Spacious room. Good location near almost everything.
The hotel lack some facilities like 24 hour room service, mini bar and a free internet.
Charging for mail delivery (packages)
Staff, cleanliness of rooms, service. Close to everything.
For 2 people the bathroom was a bit small.
Right next to grand central station. Bus from Newark airport drops you off 1 block away. Several hop on hop off bus tours nearby. Fifth avenue around the corner.
Jack hammer at night past 11 pm. Lighting in rooms electronic and somewhat frustrating. No sit down eating area for the snack bar/Cafe. Sitting area was large and spacious but chairs not suitable for the over 65 set. Lack of drawers in the room (only 2). Wifi was expensive.
Comfortable beds, large rooms for NYC, helpful staff, centrally located
No in-room coffee maker, no hair dryer, no ironing board, room showing signs of wear. Booked several months ahead at a good price on booking.com, but would have been upset to have paid full price for the room.
Staff was on point! They made sure everything was smooth and the cleaning service was great!
Most of the time the food arrived to my room warm or a little cold. The room service receptionist wasnt too friendly over the phone phone when taking our order.
lifts slow no breakfast include room rate high loby full of functions
Bell staff were rude
The only plus is the location
Room furnishings very cheap, almost dormitory style; outdated, partly broken and not really clean (carpet). No desk. Dark room, inadequate lighting.
Heard always about the 5 star service amd being in Grand Hyatt we have actually experienced that kind of service. Thank you guys
Long wait for the elevator during the morning time
Room not ready. Had to stay in room different from reservation.
Friendly staff, fast elevators (this is a busy hotel with many conferences going on at all times so this is important to me), spacious room (for NYC), clean and updated bathrooms.
Our bed tilted badly so we had to reverse our sleeping position. Since we were only there for a quick trip (one night), we did not take the time to tell the staff or to possibly change rooms.
Friendly and helpful staff Comfort of room Cleanliness of room Hotel facilities
Lack of tea/coffee making facility Wardrobe more of a cupboard and not in keeping with the hotel and bedroom standard
Location and hotel
Could have done more to get our bearings.
staff quality of bed service
dirtiness of windows size of the hotel too big elevators always packed bath room are limited
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