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109 East 42nd Street, Park Avenue at Grand Central Terminal, Midtown East, New York City, NY 10017, United States of America – Show map
Excellent location – rated 9.1/10! (score from 889 reviews)
Rated by guests after their stay at Grand Hyatt New York.
|Grand King Room|
|Grand Double Room|
|Deluxe King Room|
|Executive King Room|
|Grand Club King Room|
|Grand Club Double Room|
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534 properties in New York City
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892 verified reviews
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Grand Hyatt New York's staff speaks: Chinese, Spanish, English
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Food & Drink
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 65 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available
Chinese, Spanish, English
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 50 per person per night when using existing beds.
One older child or adult is charged USD 30 per person per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 889 reviews
Value for money
Show reviews from:
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In Manhattan’s famous Theatre District, this hotel is 1 block from Broadway and a 5-minute walk from Times Square. It features tour services and European-style rooms.
Score from 1085 reviews Good
The Waldorf Astoria, a landmark hotel on Park Avenue in Manhattan, offers luxurious rooms with marble bathrooms, just blocks from upscale shopping on 5th Avenue.
Score from 3122 reviews Very good
Position is wonderful, room was very nice.
Very slow room service.
Convenient if you using the green line subway.
No shower gel provided. No coffee maker or water pot. No free wifi.
faster wifi, stuffs not as friendly
The location was very central , the Hotel was very clean
Got 2 tickets for a show thru' the concierge and they charged $199.00 + Tax per ticket when we got to the show they were for sale at $99.00 from the box office????? Try to charge us for drinks that we were supposed to have had in the restaurant/bar when we neither ate or drank on the premises. Doormen suggested we took a stretch limo for a night out at a flat $35.00 for the trip when we got to the destination, give driver $50.00 note and he just took it and give no change, drove off and left us standing dumb founded. Paid $12.00 to have our baggage held on departure day for one hour until we had breakfast, came back in less time and the guy had his hand out again for tip to help us take bags to taxi. (This facility is free in any other hotel we have stayed in.) We have stayed in Hotels all over the World and a very basic thing to have is tea and coffee facilities in the room but not here, they had a very expensive tea/coffee facility in reception, with guess it again, tipping expected.
phenomenal location, free WIFI, whenever we did raise an issue the staff were incredibly quick to address.
Hotel's too big, feels impersonal, lobby always crazy busy
Overall it was really nice. Friendly staffs and convenience location.
No minibar and no kettle.
location was great
room too small
Very helpful friendly staff all over the hotel, great location for shopping and other city entertainments, close to where the airport shuttles leave from, and also the subway. Great price.
The bath had not been well cleaned, I was scared to have a bath. Considering how cold and tired I was, it was disappointing. In the sleeping area, the was visible dirt where the carpet met the skirting boards.
Loved the location
No coffee pot in the room and the tub was stained dirty. The rest of the room was clean.
Check in 4pm and checkout 11am. Tiny Bathroom with shower only. No coffee/tea/minbar
Location for sightseeing. Room comfortable and insulated from city noise.
Room lacked basic essentials. EG. Tea/Coffee maker, shower gel. Increased room rate since last visit not value for money.
Room heater was broken
Atmosphere, location, ammenities.
Slightly overpriced. But hey, its NYC.
Loved the location, facility, rates.
Good location for me, the room was big and comfortable with an L shape sofa and a footstool, the walk in wardrobe was clean and big enough for most needs. The facilities in the room were excellent and modern.
The bathroom was as small as the walk in wardrobe, the water pressure was very poor and the shower head had no adjustment except up and down or hand held which was very annoying, when the head is in the holder the water would come out horizontally hitting you directly in the face so you have to stoop over to wash your hair, the shower pressure was also very poor. The lighting system was very modern however sometimes it took a few tries to get the lights to come on as it was touch sensitive. The room was very noisy from very early morning and most of the night there was a lot of noise from outside with plenty of horns going off, at night I had to wear earplugs.
You can't beat the location and being connected to Grand Central Station was a real bonus. All the staff we met were friendly, smiley, helpful and courteous; they promptly and efficiently dealt with any questions and requests. The room was clean and the bed was so comfortable - great for a good night's rest after a busy day in NYC. We would definitely stay again.
Location, Staff, Cleanliness, Fitness Centre
Very good hotel, must live there
Best of best
Central; comfortable bed;
Overall atmosphere of the lobby (dark and sad); Suspicion on lack of confidentiality regarding credit card, without due consideration when problem occurs; room layout strange/not practical;
Weren't prepared for the storm. Room was decent , however restaurant had no food for its patrons. But the bar remained open until midnight so that was a good thing
No food on premises
Location was excellent. Room size was good.
Average service. Not bad, but not good. Lack of amenities. No bar fridge, no coffee making, etc.
Handy!!! Subway , bus, oyster bar. All was good.
Was dissatisfied with another hotel, so I switched to the Grand Hyatt after securing a room with a last minute, very affordable reservation. The Hyatt did not let me down - I was so glad I switched.
After entering Grand Central Terminal from Lexington, finding the hotel lobby can be a real challenge.
The amenities, comfort and the overall ambience
More suited for business travellers
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