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109 East 42nd Street, Park Avenue at Grand Central Terminal, Midtown East, New York City, NY 10017, United States of America – Show map
Excellent location – rated 9.2/10! (score from 650 reviews)
Rated by guests after their stay at Grand Hyatt New York.
|Grand King Room|
|Grand Double Room|
|Deluxe King Room|
|Executive King Room|
|Grand Club King Room|
|Grand Club Double Room|
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650 verified reviews
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Grand Hyatt New York's staff speaks: Chinese, Spanish, English
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Food & Drink
WiFi is available in all areas and charges apply.
Private parking is available on site (reservation is not needed) and costs USD 65 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available
Chinese, Spanish, English
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 50 per person per night when using existing beds.
One older child or adult is charged USD 30 per person per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Ideal Alternatives for You
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 650 reviews
Value for money
Show reviews from:
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Polite, forthcoming, helpful staff. Comfy bed. Modern and quiet room on 14th floor. Great, fancy design of the lobby. Excellent restaurant.
No coffee machine and no minibar in the room. No free WiFi.
I stay here 3-4 times a year, very convenient and improving. We were given free Wi Fi.
Queues at check in
i had trouble getting the shower on and getting hot water
Ideal base for New York sights, good for transport links to airports and by rail from adjacent Grand Central station. Staff unfailingly helpful and rooms well appointed, clean and with comfortable bed. Endless dining opportunities nearby. Pershing Cafe opposite has the best American breakfasts I have ever had
I think it is absurd that Wifi is free in the lobby but has to be paid for in your room. I stayed in 2 different rooms and in both the shower mechanism, although simple and efficient, was stiff and might be difficult to operate for some people.
Fast lift. Spacious room
Shortage of room amenities; Shower slippers.shower cap shower gel, empty mini bar . Dressing located in bathroom. smell of smoking upon room first entrance. No breakfast included as marriott Marquiz same price.
Alot of room and very clean
The staff were friendly and helpful, it's a big hotel in a very convenient location right beside grand central station and a block away from Bryant park which had a winter village/ice skating/ food stalls at this time of year. The room was very quiet and clean and the bed was extremely comfortable.
Room service options are limited between 2-5pm but you can just order from any nearby restaurant or get some takeaway food from the grand central station food court next door so it's not really a problem.
Great gluten free options for breakfast. I had gluten free toast one day and gluten free pancakes the next. Super.
Room service- waited 50 minutes and dinner and when it came it was cold. Very disappointing
Location is great. The room was very large and was well appointed . The bed was very comfortable. Staff was very friendly and helpful.
Paid Wifi. Small bathroom.
location, services, employees and interior design.
room was smaller but overall it worked just fine.
Staff was friendly and helpful - Room was nice, but not as it appeared on the website, shower wasn't walk in.
Arrived and the room wasn't ready, even though we asked for early check in. Then they gave us a room that was not the deluxe double we ordered and we had to wait again to be moved. It basically cost us an entire day of waiting around. This got the holiday off to a bad start.
excellent location for everything.
expensive drinks ie tea four dollars in the lobby cafeafter all only hot water and tea bag in paper cup.
Was expecting "Room with a View" to have a nice view, but disappointed. Windows were small
Great location right beside grand central station
Small rooms with no bathtub.
Great location for our purpose
Hot water several minute delay
Great Location. Decent sized room. Great bed.
Unwelcoming. Rude and unhelpful staff. Style over comfort in the lobby and bar area. Expensive for somewhere which is basically a bed in the City.
Good location .clean room , Comfy bed
Nothing bad break fast portion too big
Room no 1521 - very small not good value for the money toilets unclean and hairy iron not working properly no buffet breakfast I banana for 1.65 usd in the lobby . overcharge
Staff were not helpful Nobody answer any request
Nothing - it's no more like it used to be and a very racist hotel today!!
Everything it's like a bush market in there now got tremendous value from the Hilton group when I had to checkout to save my dear hard earned cash and got even better value for less than half the nonsense from the hyatt... And better service!!!
wifi wasnt free.bed bery soft.newyork hotels are expensive
The situation of the hotel was ideal for sightseeing. The staff were very helpful.
The hotel was a business hotel, ideal for conferences but not really for families. Very impersonal reception area.
I was delighted with this hotel. The rooms were very spacious and the staff were extremely helpful. Will be staying here again when we return to NYC.
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