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109 East 42nd Street, Park Avenue at Grand Central Terminal, Midtown East, New York City, NY 10017, United States of America – Show map
Excellent location – rated 9.2/10! (score from 578 reviews)
Rated by guests after their stay at Grand Hyatt New York.
|Grand Double Room|
|Grand King Room|
|Deluxe King Room|
|Executive King Room|
|Grand Club King Room|
|Grand Club Double Room|
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578 verified reviews
They speak your language
Grand Hyatt New York's staff speaks: Chinese, Spanish, English
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Food & Drink
WiFi is available in all areas and charges apply.
Private parking is available on site (reservation is not needed) and costs USD 65 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available
Chinese, Spanish, English
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 50 per person per night when using existing beds.
One older child or adult is charged USD 30 per person per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Ideal Alternatives for You
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 578 reviews
Value for money
Show reviews from:
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Staff were not helpful Nobody answer any request
wifi wasnt free.bed bery soft.newyork hotels are expensive
The situation of the hotel was ideal for sightseeing. The staff were very helpful.
The hotel was a business hotel, ideal for conferences but not really for families. Very impersonal reception area.
I was delighted with this hotel. The rooms were very spacious and the staff were extremely helpful. Will be staying here again when we return to NYC.
location lobby staff excellent
Bathrooms far too small and not as clean as we would have liked
I felt welcomed the minute I walk in. Central location I would go back again and again
good location. Modern comfortable room, slightly on the small/compact size with one or two largish pieces of furniture which are not really necessary. En suite is fairly compact too.
Some reviewers highlight poor value food - there's no need to eat here: Pershing Square is opposite the front entrance and is absolutely brilliant for breakfast. We took dinner at Michael Jordan's Steak house which is on the balcony in Grand Central Station next door (there is a private entrance corridor into the station from the hotel) and had a wonderful fillet steak. Only downside to staying here was due to the UN meeting in NY could not get a taxi to the Cruise terminal, so after 45 mins the hotel arranged for a private taxi from their list. Driven by a fat surly Panamanian we were overcharged for short trip to Manhatten Cruise Terminal.
Loved the location.right in the heart of manhattan. Loved the idea of the club lounge despite the boring breakfast that was served.A day prior to our arrival I called the hotel to confirm my pick up at the airport.The staff couldn't find my booking and expected me to phone booking.com to sort it out.werent very professional. Eventually they realised that my surname was spelt incorrectly resulting in the confusion. However the lady that checked us in was extremely efficient and very helpful.We arrived at about 8.30am after a long flight and though check in was only at 4pm she made sure we were in our rooms by 12pm. Unfortunately I don't remember her name but she really went that xtra mile to make us comfortable.
The bathrooms were very small.We booked to club rooms.The room was okay. Housekeeping needs a lot of attention. I constantly had to call for towels and one of the days our room was left uncleaned.
People (staff) and location.
Hotel food and price of food/drink.
Easy access to tourist sites. Beautiful lobby. Boarding passes available. Concierge was great.
Computer for boarding passes required help. Recommendation for dining was ridiculously expensive. We should have been warned.
Excellent location and staff is A+. Will definitely stay again.
Very comfortable bed and decor was excellent lobby was good but seats weren't very comfortable they providevouchers for tea and coffee in the market but there were no coffee table in the lobby
They made the entrance very dark that gives the illusion that as it was raining outside or very gloomy weather.Also when you leave your luggage they do charge most hotels don't.
Lobby was nice. Location was good
Room was hot. Could not get it cool. Bed was so uncomfortable. Was happy when it was time to leave that hotel.
Location is really a plus. The staff are very helpful and welcoming, they will always try to find a solution.
The value for money was not as expected. We paid 520 USD per night which was really expensive. Room worth max at 250 usd/night.
Grt gym. Concierge lady helpfull.
Some Staff didn't smile enough or were helpfull. Account for stay not explained in depth. As I will be following up as internet booking is different amount. No tea or coffee in rooms. Otherwise a nice place. Thx
Great location. Room was big, super comfortable bed and very well sound proofed considering where it is. Very clean and high spec
The hotel just feels a bit "cold" and business-like; mainly due to the dark reception area and fairly functional staff. Paying for wi-fi takes the p@ss and no gym
Excellent Location Modern Facilities 24x7 Market
Internet expensive unless member
Friendly staff. Spacious room. Good location near almost everything.
The hotel lack some facilities like 24 hour room service, mini bar and a free internet.
Charging for mail delivery (packages)
Staff, cleanliness of rooms, service. Close to everything.
For 2 people the bathroom was a bit small.
Right next to grand central station. Bus from Newark airport drops you off 1 block away. Several hop on hop off bus tours nearby. Fifth avenue around the corner.
Jack hammer at night past 11 pm. Lighting in rooms electronic and somewhat frustrating. No sit down eating area for the snack bar/Cafe. Sitting area was large and spacious but chairs not suitable for the over 65 set. Lack of drawers in the room (only 2). Wifi was expensive.
Comfortable beds, large rooms for NYC, helpful staff, centrally located
No in-room coffee maker, no hair dryer, no ironing board, room showing signs of wear. Booked several months ahead at a good price on booking.com, but would have been upset to have paid full price for the room.
Staff was on point! They made sure everything was smooth and the cleaning service was great!
Most of the time the food arrived to my room warm or a little cold. The room service receptionist wasnt too friendly over the phone phone when taking our order.
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