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345 Stockton Street, Union Square, San Francisco, CA 94108 – Show map
Excellent location – rated 9.6/10! (score from 372 reviews)
Rated by guests after their stay at Grand Hyatt San Francisco Union Square.
|Double Room with Two Double Beds|
|Room Selected at Check-In|
|King Room with City View|
|Double Room with Two Double Beds and City View|
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372 verified reviews
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Grand Hyatt San Francisco Union Square's staff speak: English
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Food & Drink
Restaurant, Bar, Special Diet Meals (upon request)
WiFi is available in all areas and charges apply.
Wired internet is available in all areas and charges apply.
Private parking is available on site (reservation is not needed) and charges apply.
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, VIP Room Facilities
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 25 per person per night when using existing beds.
One older child or adult is charged USD 25 per night in an extra bed.
Free! One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Grand Hyatt San Francisco Union Square accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 372 reviews
Value for money
Show reviews from:
Home to the historic Magneta Grandfather Clock, this luxury Union Square hotel is right in front of a cable car stop. A day spa and restaurants are available.
Score from 747 reviews Very good
Located in the heart of downtown San Francisco and just a 5-minute walk from the Powell Street subway station, this Hilton features an on-site Starbucks and a beautiful courtyard pool.
Score from 1522 reviews Good
This downtown San Francisco hotel is a block from Union Square and the Hallidie Plaza, which features a cable car stop. The hotel provides massage services and a tour desk.
Score from 1932 reviews Very good
This 4-star hotel, in San Francisco’s financial district, offers air-conditioned rooms with chic, modern furnishings. It is less than a 5-minute walk from the San Francisco Symphony.
Score from 257 reviews Very good
Staff was very friendly and helpful, excellent location. We would stay at Hyatt again
During our stay it was very noisy at night due to construction
No shower cabin just a tend! Noise from the street due to poor windows.
Gym could have been larger
The location and the staff
Could hear street noise and TV volume was controlled and hard to hear when lying in bed.
Probably the location.
Overpriced and not a true grand Hyatt. More of a three star. Very basic facilities and could have been cleaner. A month in the US and one of five hotels we stayed in and our least enjoyable.
Nice facilities and clean room
Group of older college aged girls and upon check in the staff were extremely unhelpful and quite rude....one of our rooms wasn't ready even though we checked in well after check in time and they didn't seem to care......were extremely helpful to everyone else at check in except for our group even though we were still paying guests
We came before and had cocktail at the top, we came back because we loved this so much Now sadly no more. Will we return probably not.
As above no rooftop cocktail bar what a shame we won't return
Location, very good free wifi
Extremely expensive for the offered quality, no bathtub, no bathrobes, no slippers, bathroom cosmetics not refilled every day
Free wifi and location
Extremely NOISY ROOMS! The maif had NO RESPECT for the Privacy tag at the door. They would vacuum the corridor at 8.30am. I reported it and no one cared..they would sorry. I changed room and same thing. I gave up. All the walls are extremely thin. You can hear noise next door, you can hear walking from the room above. It has amazing to see the volume of people stay at this hotel and yet it is the worse room I have stayed in. The bed and pillow was not comfortable. Should take a look at Epiphany Hotel in Palo Alto to see what I mean. Such a great room, no noise, great bed and the pillows was wow!
Noise and windy rooms
wonderful staff great location great food
construction noise reception area, staff do not look comfortable
location was excellent; facilities were up to date and beautiful; loved that I could raise and lower the shade from the electronics panel next to the bed!
It's nice Hotel with great service!
Good locations! Staff are friendly and helpful.
The room is toooooo small!
Furnishings were very comfortable. Lots of items available in case you forget things.
Smell was unpleasant in the third floor lobby areas due to the laundry on the floor. View from 3rd floor was terrible. Doors let lots of noise through from the hall.
The only positive of or stay was the location of the hotel. Once we parked around the corner, we didn't have drive
1. Didn't like the doorsmen. The men were unshaven and looked like they were doing community service. 2. Didnt like the reception desk set up. It was confusing and crowded. 3. The hotel lobby was hot, with ridiculously low seating furniture that was dirty. 4. Didn't like the high price. Room , hotel is not worth the price. 5. Didn't like the lack of toiletries in the room.
Location is perfect Free wi-fi.
Terrible check in. We've waited more than a hour to check in. Terrible windows. Room was windy and very noisy. During check out, i was trying to carry my luggages, lots of people saw me but no one helped me!
- location - very conveneint - gym (well stocked with a variety of equipmrnt & great view) - bar good size overall
- bed was soft and ended up with really wrenched back. not great for the rest of our vacation
The hotel is in a good area of the city, and right in the shopping district. Cabs, buses, and cable car are easy to access. The hotel staff are really nice. I would stay there again.
Parking is expensive.
Staff were very helpful and gracious.
i loved my stay
just one thing i noticed, i thought the windows had smudges on them and thought maybe the maid had overlooked this, but i hate to even mention this as the hotel is fantastic thanks grand hyatt
The location was just perfect for exploring the area. Plenty of dining options within walking distance.Very clean and up to date.
I had booked a room with a view of Union Square and was not accommodated, very dissapointed as the price did not change either.
Location, amenities, restaurant, staff...all excellent
Location and regency club
The sway back bed and air conditioning that did not work well when temp reached upper 70s
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