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345 Stockton Street, Union Square, San Francisco, CA 94108, United States of America – Show map
Excellent location – rated 9.4/10! (score from 503 reviews)
Rated by guests after their stay at Grand Hyatt San Francisco Union Square.
|Double Room with Two Double Beds|
|Room Selected at Check-In|
|King Room with City View|
|Double Room with Two Double Beds and City View|
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356 properties in San Francisco
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503 verified reviews
They speak 2 languages
Grand Hyatt San Francisco Union Square's staff speaks: Chinese, English
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Wired internet is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and charges apply.
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 25 per person per night when using existing beds.
One older child or adult is charged USD 25 per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 503 reviews
Value for money
Show reviews from:
Located in the heart of downtown San Francisco and just a 5-minute walk from the Powell Street subway station, this Hilton features an on-site Starbucks and a beautiful courtyard pool.
Score from 2311 reviews Good
Situated within a 5 minute walk of Ferry Building shops and ferries to Alcatraz, this luxury San Francisco hotel features guest rooms with stunning views of the San Francisco Bay and the Financial...
Score from 258 reviews Very good
This downtown San Francisco hotel is 1 block from Union Square and the Hallidie Plaza, which features a cable car stop. The hotel offers massage services and a tour desk.
Score from 2173 reviews Very good
Situated next to the the Moscone Convention Center, this downtown San Francisco hotel offers luxurious rooms with a flat-screen TV. Facilities include an indoor pool, a gym, and a hot tub.
Score from 1616 reviews Very good
May 19, 2015
No slipers in the room
May 14, 2015
May 13, 2015
Had to call twice to have bed sheets changed. Both beds had lots of hair on them. Had to call twice to have them changed.
May 12, 2015
Beware of ordering drinks or food to the room 5.00 delivery charge, 22% room service tax, and all the regular taxes as well. It was 45.00!!!!! To get 2 Moscow mules delivered to our room one night while we were getting ready and 60.00 with tip for a basic breakfast for 2.
The staff was wonderful, the location was great, the rooms were clean and comfortable and most importantly they have an amazing free service to provide you with anything you might have forgotten at home. I needed hairspray and toothpaste and they brought both up ASAP free of charge. They also accommodated my request for a room further from the ice machine and we received a free upgrade. So happy with this hotel!!
May 9, 2015
Concierge Very Helpfull
May 7, 2015
restrauant stall could be a little more attentive rather than standing around and talking
Location was great
May 7, 2015
Not great value for money
May 1, 2015
April 25, 2015
the overcharged by $400 a night, the points for the room was $480 and I was not allowed to use pt. I was in the hotel when I made the book.com reservation - they refused to book me in, said it became avail online - which would have meant I would have missed it - if I had not been online..
April 21, 2015
I liked everything. Ideal location and the staff was always very pleasant. I didn't get the impression once that I was a bother to the them even with a minor question-alway ready to assist.
April 19, 2015
Noisy in the rooms
April 15, 2015
There was a lot of construction nearby, so a higher floor is a must. The AC was finicky on our last night. There were a few things here and there that made the place look like it could use some attention, but it was very welcoming and comfortable.
The location was convenient-- a relatively short walk to the piers, super close to Chinatown and a metro station, and there was a lot of shopping nearby. The bed and the room in general was very comfortable and offered us a nice respite from a busy day. There was a decent breakfast offered separate from the hotel restaurant, and there were also a few places to get breakfast nearby. WiFi was nice, but a bit iffy. The rooms were clean and the housekeepers did a great job every day. Beautiful views of the city near the top of the building if you can get up there.
April 14, 2015
The guy on reception on check out was down about our onward journey location which I thought was strange. E.g he said why do you want to go there? Odd comment from people visiting California. Parking charges were high in car park nearby.
Friendly welcome on reception desk Comfortable room High standard of available services
April 14, 2015
happy not to have had any bad experience.
The location was very strategic vis-a-vis the shopping area, restaurants and transportation.
April 11, 2015
Variety of buffet breakfast poor - same each day too
Complimentary must-have products available
April 11, 2015
- The price was a bit high for a single person, since I had to get a double bed room.
- View from the room on the high floors, also possibile to see the views from their top floor which is open for guests. - Central location.
April 3, 2015
Breakfast had good variety but let down by quality like the bread was tasteless. Staff were hard to understand. The bedrooms are furnished well but soundproofing is lacking between rooms and corridor, gap under door doesn't help.
Location, views, decor, technology
April 3, 2015
Not very good shower- had a cold shower in the morning! No hot water at all!
The room was very nice and comfortable
March 21, 2015
The neighboors were very noisy until past 1:30 am. That spoiled our stay.
Very comfortable room. Excellent view and a very nice Breakfast lounge.
March 19, 2015
Wifi did not work in the room or lobby. Very frustrated with this. TV signal was poor and pixilated.
March 14, 2015
March 14, 2015
Didn't sleep all night. Heavy equipment and jackhammers running all hours.
March 13, 2015
March 12, 2015
The location, the rooms and the staff
February 23, 2015
It's quite noise at nights of the police cars and ambulance; and working area for the road just next to the hotel.
The location is fantastic. 1 min to Union Square and shopping malls, 3 mins to the clubs, and 10 mins to Chinatown.
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