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345 Stockton Street, San Francisco, CA 94108, United States of America – Show map
Excellent location – rated 9.5/10! (score from 475 reviews)
Rated by guests after their stay at Grand Hyatt San Francisco Union Square.
|Double Room with Two Double Beds|
|Room Selected at Check-In|
|King Room with City View|
|Double Room with Two Double Beds and City View|
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370 properties in San Francisco
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475 verified reviews
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Grand Hyatt San Francisco Union Square's staff speaks: Chinese, English
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Food & Drink
Restaurant, Bar, Special Diet Meals (upon request)
Wired internet is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and charges apply.
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, VIP Room Facilities
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 25 per person per night when using existing beds.
One older child or adult is charged USD 25 per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 475 reviews
Value for money
Show reviews from:
This San Francisco hotel features an on-site restaurant and warmly decorated rooms with a 42-inch flat-screen TV and a CD player. The Golden Gate Bridge is just 6 miles away.
Score from 1484 reviews Very good
This central San Francisco hotel is just 1 mile from the popular sights of Union Square. It features an on-site restaurant and offers spacious rooms with a 32-inch flat-screen TV.
Score from 687 reviews Very good
This downtown San Francisco hotel is 1 block from Union Square and the Hallidie Plaza, which features a cable car stop. The hotel offers massage services and a tour desk.
Score from 2175 reviews Very good
Located in the heart of downtown San Francisco and just a 5-minute walk from the Powell Street subway station, this Hilton features an on-site Starbucks and a beautiful courtyard pool.
Score from 2143 reviews Good
The location is fantastic. 1 min to Union Square and shopping malls, 3 mins to the clubs, and 10 mins to Chinatown.
It's quite noise at nights of the police cars and ambulance; and working area for the road just next to the hotel.
Room, wifi, bed, and amenities were what I expected. Location is awesome as it is right in Union Square.
Not everybody on the staff was nice. I always had my questions answered but I couldn't just freely ask anybody on the staff.
Did not have a driveway for the car to get close to the door. There was no sneaks in the room and the fridg was empty. The doors need to be more sound prof.
The staff were all phenomenal. I had an unexpected 24 hour layover in San francisco and was able to check in early and they dealt with my massive bags (moving from overseas). Beautiful room and super comfortable bed.
Everything was stellar
All of the about
The double beds are pretty small.
Very good value in Union Square. There is a nice lounge and restaurant in the hotel that has a great wine selection. I would definitely stay here again.
I really enjoyed every thing about it...Very clean, great view of City from room,great food and nice staff...The place is very classy....
Location + vacilities
The staff was great. This is centrally located and a ten minute walk to Powell Station on the BART (train station).
Great hotel, friendly staff and excellent location.
Ease of access to public transport , taxis , tourist info, food , lovely bar for meeting friends etc
Timing unfortunate - construction works on the square during our stay so lots of noise throughout mid week nights -although ear plugs provided
Location, gym, breakfast
Check in takes time, dusty, poor value for money
location, service, facilities in general
There were some complimentary items missing that most of the hotels have such as cotton buds, bathrobes, a bottle of water etc. I know it's minor but I was dissapointed by these small things.
Very nice and comfortable hotel with best location. Restaurants and shop are just doorstep. Staff are very helpful and friendly. Breakfast was good and the bar is very attractive. Wifi is fast enough and free. We stayed 3 nights. Despite from cleaning lady that cant clean well, I will still recommend this hotel and will be stay there again next time.
We dont like the cleaning lady. She is not good in cleaning. Every corner of the room and sofa was dusty and thier some food under and around it. The food mess was from former guest. Even though we put a note "clean me" on sofa but she doesnt clean it .
The hotel was in a good location on Union Square. The free Wi fi was adequate.
The shower curtain, no matter how well it was closed we always ended up with water on the floor.
great view, clean and nice staff.
The bed was slightly harder than a marble slab. Probably the worst mattress we've ever slept on.
Excellent in many many ways! We were lucky to get a special deal over the Christmas period after another establishment let us down, and the facilities and staff were amazing. Breakfast was expensive, but we ate out most of the time, so not a real problem. The position was incredible and the best hotel we have stayed in SF (we've been a few times). On one evening a group of young people staying in the adjacent room arrived back to the hotel in the early hours and were incredibly loud, partying. Before we had a chance to get out of bed and complain, security arrived and dealt with them swiftly and effectively. They tried not answering the door and pretending it was someone else, but the hotel security were firm and swift in dealing with them. Best staff I've seen, very impressed with them!!
Walls are a bit thin. Food expensive.
We did have an issue with the room but this was resolved with utmost professionalism and to our satisfaction. The reception staff and manager were very helpful and polite and did not make us feel uncomfortable unlike the bar tender.
Barman Phil not customer friendly so we did not in return to the bar on the 3rd night of our stay because of his attitude.
Nothing not to like
Location (union square) Modern design (whoever they hired to do the renovation, did a great job) Friendly & knowledgeable staffs Free wifi all floors Concierge - Easy access to transportation and tour information
Restaurant - beyond overpriced. Don't buy breakfast included package. $25 down the drain. Poor ventilation - looks like renovation did not include ventilation. Dirty - so much dust. Place was full of invisible dust. In 15 minutes your cell screen is covered in dust. You inhale that dust all night long.
The noise caused by structure movement
The location is always excellent, hotel room facilities are superb
The hotel was extremely busy, staff were overwhelmed, not enough help, did not pay attention to our needs, need to be better plan during busy season's
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