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Show map Grand Sierra Resort and Casino

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Silver Legacy Reno Resort Casino

hotel Located a 5-minute walk from Reno Amtrak and 3 miles from Reno-Tahoe International Airport, this Nevada hotel provides a free airport shuttle, a casino and spa.

Most recent booking for this hotel was yesterday at 23:42

Score from 524 reviews Very good 8.3/10

Newest reviews for Grand Sierra Resort and Casino

  • Linda
      United States of America
    September 10, 2014

    Ease of check out.

    Bell service and room service VERY SLOW. Not a convenient layout, had to walk a LONG way from valet parking to elevators. Clerk at check in not the best, either. I TRULY expected better. LOTS BETTER.

    5

  • Lois
      United States of America
    September 9, 2014

    Security Officer

    Staff, air conditioning, restaurants, casino, spa services. They were all deplorable.

    3.8

  • Meilan
      United States of America
    September 9, 2014

    Clean enough, good buffet

    A little old, super cold AC

    6.7

  • Donald
      United States of America
    September 7, 2014

    We were awaken all night by loud guests in the adjoining rooms and in the halls

    7.9

  • Anonymous
      United States of America
    September 7, 2014

    The maids are nice and the facilities fancy.

    Check in was difficult and stressful, taking three hours to resolve.

    6.7

  • Marielle
      United States of America
    September 6, 2014

    Not enough cocktail waitresses on casino floor

    10

  • Olga
      United States of America
    September 5, 2014

    Lots of fun parties and things to do

    -dirty pool after the Burning Man -loud noise in the hall and neighboring rooms from Burning Man guests (try to make the walls more sound-isolated?)

    6.7

  • Brittany
      Canada
    September 4, 2014

    The GSR is the absolute best place to stay after Burning Man. Awesome rooms (go for the suites. seriously), pool party, great music, fantastic evening entertainment. Plus all the people you saw or didn't see at the Burn. Post-Burn GSR customer for life.

    Was a bit disappointed with check-in. We checked in around 9 or 10 am, got our room assigned, and it was around 4 or 5 pm before our room was ready. I understand how busy GSR staff are as all the Burners check in on Monday, but was very tired by the time I got my room.

    9.6

  • Priscilla
      United States of America
    September 4, 2014

    The style and decor of room.

    Service at the restaurant for breakfast was very slow.

    7.1

  • Gerald
      United States of America
    September 3, 2014

    Spa, Rim Restaurant, location away from town with easy access to I-80, comfortable beds and linens, large bathrooms and guestrooms.

    TV channel selection was not coordinated with the list provided (it was hard and sometimes impossible to tune in to stations even listed on the guide. We could not even get local TV for CBS, ABC or NBC). Shower water pressure was very low on the 15th floor, but good in the spa. Pale blue was not an agreeable color for the walls in the corridors. The hallway looked like it was from grammar school. No safe in the room.

    9.2

  • Anonymous
      United Kingdom
    September 2, 2014

    The summit suites were of a very good standard

    The foodquality in some of the restaurants was less than expected.

    7.9

  • Mary
      United States of America
    September 2, 2014

    Each time we travel to Reno we always stay at GSR. It started a few years ago when we decided to stay overnight. We liked it a lot because you can do everything in one place if you don't feel like going out. The prices are reasonable as well. We came up for Hot August Nights this time. Had a good time.

    Didn't win anything. Smile.

    7.9

  • Jay
      United States of America
    September 1, 2014

    the food the room was big and the pool great value for your money

    the bed was too soft

    10

  • Anonymous
      Netherlands
    August 31, 2014

    Good beds.

    Just a room near elevator is noisy. Room smells smoky ( somebody smoked in the room. (817)

    7.5

  • Alex
      United States of America
    August 30, 2014

    The Bell Desk was Fantastic

    We were there for Hot August Nights. The room was not what we had asked for. They said it wasn't available when we checked in. I am disabled and the shower didn't have anything to support a person with or without disabilities. Just straight walls and a shower. The staff very rarely knew what was going on when asked. Both my husband and son acquired food poisoning from one of the restaurants in the hotel. My son had to leave early and spend a day in the hospital.

    5.4

  • Michael
      United States of America
    August 26, 2014

    The location. Easy to get to, decent restaurants, great staff

    Beds were old and broken down. Saggy on one side, you tended to roll to that side during the night. Woke with backache each day.

    7.9

  • Anonymous
      United States of America
    August 24, 2014

    The casino was very lively but noise stayed there..., we had an excellent dinner at the Italian restaurant. The rooms were very clean very comfortable and very quiet.

    The lingering cigarette smell.

    10

  • Anonymous
      United States of America
    August 22, 2014

    we drove in and it was easy to find. Road the bus to downtown and it was an easy commute

    Seemed that there were not too many winners at any of the gaming tables and the food was pretty expensive.

    7.5

  • Jennifer
      United States of America
    August 22, 2014

    The hotel is very clean and there were many things to do in the one location for the adults and kids. We enjoyed all the accommodations of the hotel. It was conveniently across the street from Wal-Mart too.

    I booked two rooms, one for me and my spouse and one for the kids. They were unable to give me a room with one bed. We had to settle for two king beds in our room, which was ok but I was not satisfied given the money I spent to stay in the hotel.

    6.7

  • Alas
      United States of America
    August 22, 2014

    Everything! We make this an annual trip.

    10

  • Robin
      United States of America
    August 21, 2014

    Pool area was nice, but service at pool very slow

    Rooms were not very clean, parking was horribe

    6.7

  • David
      United States of America
    August 20, 2014

    We visit six times a year in the summer. We love the pool and the restaurants. Have had some inconsistent food issues in the Italian and Asian outlets in recent visits but will return again.

    Parking was terrible but it was the weekend.

    9.2

  • Vincent
      United States of America
    August 19, 2014

    Location and price

    7.9

  • Anonymous
      United States of America
    August 18, 2014

    - proximity to airport - room service staff friendly - cheap - accommodated request for adjoining rooms

    - waited 4 hours for rooms to be ready - smoke smell, everywhere including pillows! - old, run down, dirty

    5

  • Karl
      United States of America
    August 17, 2014

    nice roomy room

    hard bed no sofa in suit

    8.3

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