Grosvenor Suites  

Best value hotel in San Francisco.Best location. Friendliest and most helpful staff. Well appointed suite of rooms with magnificent 180 degree view of city skyline and beyond .Impeccable standard of cleanliness . Wonderful housekeeping. Delicious breakfast.

Nothing...and I doubt if anybody could find a fault with this marvellous hotel.

One of 2 elevators was not working. Inconvenient in busy hours.

Room was clean and staff were friendly. Overall it was good value for money and served my needs very well. It was a reasonable walking distant to my conference centre and I enjoyed the daily walk. Lots of places to eat at nearby and lots of shopping.

Staff were wonderful...helpful and informative

We had a lovely bay view room and as it was fleet week this was great. Its also very handy for catching the cable cars. The room was very comfotable and spacious and also good that breakfast was included and we could take it up to the room and enjoy it looking at the super view.

We had a frightening experience which was badly handled.The fire alarm went off early hrs Tues morning we tried to get the desk for advice but no answer. The instructions on the door said in the event of fire, instructions would be given over the speaker. We opened the door onto the landing and could smell smoke so started to run down the stairs. We got from the 18th floor to the 10th then met people coming up who assured us it was ok to go back. We met an elderley man and a young couple with 3 children and we helped them back. There was no anouncement of any kind from any staff and no apology or mention of it when we checked out next morning. We were going to have a word with the manager but as there was a fire officer waiting to see him we didnt, but really feel he needs to know how badly it was handled. Had it been more serious I fear some people may not have made it out.

Had a suite on the 18th floor and the view was great. The space compared to a standard room in Union Square is much, much greater. It was also very quiet although you can still get some street noise even that high. A tv in both the living room and bedroom was nice and cable service is good. Ability to fix simple meals. Reasonable rates. Decent and free WiFi.

If you are on foot, the walk up the hill from Market or Union Square is significant. Doable but if you are towing a heavy overnighter hail a cab. The walk down isn't so bad. The good rate is in part because of their being near the top of Nob Hill. Most all shopping and dinning is down hill.

I liked the location of the hotel as it was close to everything and transportation.

I did not get the room that I thought I was going to get when I booked on line and I thought the bathroom was too small for the type of room we had.

proximity to cable car and sights. Helpful staff when i had queries.comfy beds.

add bread to taost to breakfast menu. Room 1504 bathroom door wouldn't shut or lock properly. Main lamp on off didn't work. rooms too warm.glasses to drink from would be nice.

The roominess of the suites, the friendliness of the staff, particularly the night clerk Ryan who helped with a tricky iPad question. The location couldn't possibly be better for the price

Location was good, Ryan- receptionist excellent.Room size good and everthing in good working order.

Ample inside parking, walking distance to conference site, location and suite amenities. The view from my 18th floor suite facing west was awesome!

The Suites are in a great location & good value. Our room was very comfortable & spacious. Area was quiet at night so no problems sleeping