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330 Ocean Street, Santa Cruz, CA 95060, United States of America – Show map
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279 verified reviews
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Pacific Inn Santa Cruz's staff speaks: English
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Hot Tub, Indoor Pool (all year)
WiFi is available in the hotel rooms and is free of charge.
Public parking is available on site (reservation is not needed) and charges may apply.
Vending Machine (drinks), Daily Housekeeping, Fax/Photocopying
Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning, Designated Smoking Area
3:00 PM - 12:00 AM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 279 reviews
Value for money
Show reviews from:
Only a 2-minute drive from Santa Cruz Beach Boardwalk, this California hotel features an outdoor pool, serves a daily continental breakfast and has rooms with free Wi-Fi.
Score from 341 reviews Good
The Comfort Inn Santa Cruz hotel is conveniently located where Highway 1 and Highway 17 meet.
Score from 118 reviews Very good
Located off Highway 1, this Aptos hotel offers an outdoor pool and hot tub, serves an expanded daily continental breakfast and has spacious rooms and suites with free Wi-Fi.
Score from 115 reviews Very good
Located a 2-minute walk from the Santa Cruz Beach Boardwalk, this motel has rooms equipped with free Wi-Fi and a private balcony. It serves a daily continental breakfast.
Score from 143 reviews Very good
The spa tub
Every thing was good. Nothing not to like
When we came here, just two weeks ago a new couple started to manage this place. You could really notice they were making the best of it! Friendly and welcoming people and I would definitely recommend this place. The hot tub and swimming pool are a big plus for this place.
staff was great and accommodating as I was travelling with an elderly parent. Looking forward to returning again.
I liked the fast easy check in. Front desk lady very kind. Room was very clean bed was comfortable and very affordable.
Awesome hotel all around, that was until we were asked to leave because i was accused of sneaking my dog into the room after I had just left in the pouring rain to drop him off elsewhere......
The way.to overly controlling and nosey new office managers
Be prepared to bring your Pest Extermination equipment, a new carpet from the dump, a bed dropped off at the dump would certainly be an upgrade as well. Let them know to run fans 24/7 to lessen the cigarette smells. Do not blame your housekeeping staff for all this!! The owner is responsible, not the underpaid housekeeping staff.
The owner has decided to run the hotel and Is completely incompetant,made My stay a nightmare,and was constantly called to the front desk for there incompetance,i will never stay there again.
The staff very friendly feels like home
It's a little warn out but still functional,
Management was great ,specially Amber. Thank you for your help.
Cant say anything disappointing
Front desk person was nice
Could here people in the pool until about 10ish and the people above where up all night, at one point it sounded like they were moving furniture. Was woken up every hour by then. The first room was dirty, was given another room that had clean sheets
I didn't like that it had cigarette buds on heater and dirty blanket. Made us want to sleep in our own car. The carpet had stains.
The main office lobby person is kinda nice.
The two other people working in lobby would not return my phone calls when I asked for something like an ironing board to use with the iron, really? Loud people standing and smoking right outside of room, asked to change rooms but they said they would call back and never did, called twice, really?
Tweakers in the stairwell, not a very safe place to stay
Great pool Good location Nice personnel
you can see that there has been pets in the rooms. some of the family also had some bite marks. still I would say that for that prize a good choice
I liked the Mediterranean decor and indoor pool. Bed was very comfortable.
Sketchy folks at apartments next door were up all night. Awakened by gunfire in middle of night which clerk said was likely "celebratory" because of Halloween. Still, disturbed my wife.
Loved the "indoor" pool and spa and friendliness of the staff. The bed was super comfortable! Location was convenient.
Ice machine was broken so we had to buy ice everyday. No screen on the window, the electrical was inefficient; had to move the coffee maker because we couldn't watch TV and make coffee at the same time. Also, the phone was dead. Wallpaper was hung terribly. The carpet was badly stained. Basically, the room needed updating and repairs.
the loction was perfect not to close to the beach but not to far
Staff was friendly. Hotel was cute.
Check in too late, checkout too early. Paying over $200 for one nights stay that's less than 24 hours is ridiculous. Then we I checked out ready to pay cash I was told my card had already been charged. Then to find out my card was charged 3 days later. I was not given a receipt nor did I sign my cc transaction so how did they run the card?
Heated swimming pool, Cleanest, Free wifi
20mins walk to the beach
Too noisy, the ice maker, elevator, people next door... Everything. By the way I have paid for the room fee by cash, but still be charged on my credit card, the employee said cancelled the authorization, but I haven't received any cancellation information yet...worried
The staff was nice and the room was comfortable. It's in a decent location, close enough to downtown and the boardwalk.
Could have a better "continental breakfast" that was offered.
Liked the price and the fact we got breakfast included. Reception staff very helpful and friendly. Hotel facade very Santa Cruz.
What we didn't like was not the fault of the hotel. We did not have a csr and whilst we were nearish to the Boardwalk, it was a fair walk to the wharf and back. My husband does notwalk too well. However no regrets.
Did not like anything about the facility. Very disappointing!
It's an old beat up motel that was overprice priced.
THE VERY NICE LADY NAMED AMBER WHO REASSURED ME MY DAUGHTER AND I WOULD BE SAFE...ALONG WITH A CAR FULL OF DORM ITEMS FOR COLLEGE. SHE ALSO PROCESSED THE REFUND FOR MY SECOND NIGHT'S STAY WHEN SHE LEARNED MY DAUGHTER AND I WERE UNCOMFORTABLE WITH THE NEIGHBORHOOD. SHE SAID SHE COULD NOT REFUND THE FIRST NIGHT.
THE NEIGHBORS LOITERING IN THE LOBBY OF THE INN, THE TRANSIENTS ALL OVER THE PROPERTY, OVERALL UNSAFE FEELING OF THE PLACE. REQUESTED A REFUND FOR THE NIGHT BECAUSE I WANTED TO MOVE AND NOT GIVEN. PERHAPS BECAUSE MY BOOKING WAS MADE THROUGH BOOKING.COM.
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