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321 East 5th Avenue, Anchorage, AK 99501, United States of America – Show map
Unfortunately it's not possible to make reservations for this hotel at this time.
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55 properties in Anchorage
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43 verified reviews
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GuestHouse Anchorage Inn's staff speaks: English
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Room Service, Vending Machine (drinks), Vending Machine (snacks), Airport Shuttle (free) , 24-Hour Front Desk, ATM on site, Laundry, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Heating, Designated Smoking Area
From 3:00 PM
Until 11:00 AM
Cards accepted at this property
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 43 reviews
Value for money
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Location, value of stay for a week,
Location and staff
coffee and tea maker
Excellent location. Convenient as I could walk to downtown. Friendly staff. Clean and comfortable room. Free wifi.
Need to borrow a different key from the hotel staff for a laundry facility. Hard to find a car park in busy months.
A nice restaurant across the street is where you eat with a coupon provided by the hotel, Three simple choices only otherwise you can purchase a better breakfast.
Parking is limited and thru an alley to a back lot, only like 8 spaces near the entry to hotel, but it is free and this IS downtown!
I booked my room months before checking in. When I checked in, I was offered a room on the last floor (corresponding to my reservation). A few minutes after I entered my room and started to unpack my lugage. A staff came and told me that this room was given to me by mistake. I accepted to move if the room where they wanted to transfer me was of similar quality/size (I payed for a room with two queen beds). In particular, even if I was a solo traveller I asked for the new room to have two beds just to be sure the size would be big enough (and again I paid for a double bedroom) They accepted. They moved me to tiny room on the second floor with only one queen bed. I then argued that this was not corresponding to what they accepted and to my reservation. Finally, after discussion with the manager, they moved me to a normal-size room on the ground floor, facing the parking lot (dark and noisy compared to the original room). At that point, I said I was not happy but stopped arguing, the manager had clearly other problems to deal with. Rude/dishonest staff and poor organisation for a pricey hotel in the city centre ? not recommended at all.
comfortable bed, shuttle pick up, very friendly helpful staff
carpets need good clean or replacement
The day crew seemed willing to help and easy to talk to. Cleaning staff manager went out of her way to talk to me while I was loading my car. She had heard the negative aspects of my stay and was quick to assure me that it was on rare occasion that she's heard negative feedback from guests. She made a strong effort to show a kind, business like effort to encourage me to try this specific location at another time claiming that she was certain they would make the necessary changes and I'd receive a better experience during my next stay. Very sweet and truly believed in the hotel & service she worked for!! All guesthouse inn's I've stayed at before this one were beautiful with great customer service and all around experience. Unfortunately this anchorage branch excluded!!
Everything that could go wrong did!! The hotel placement was near the biggest mall in the city, but far enough away to also be next door to the soup kitchen and homeless shelter making the ambiance outside the hotel feel dangerous and scary. The only entrance to the building is locked to all people with out a key to the building. Leaving those checking in late, after traveling and tired, to be forced to pound on a glass door in hopes of getting the attention of the night shift desk person reading his book in the back office. I was informed by an employee that his lack of attention and interest had left him knowingly training his replacement person as he finishes out his last days as an employee at this hotel. So, I can understand his lack of desire to be attentive. But as a traveling customer it made making an effect to get off the dangerous city streets, where I'm being offered drug sales and locking my innocent, autistic pre-teenage daughter in the car with in view in a handicapped parking spot (risking a ticket because we don't have a handicapped parking tag) just to keep her from being exposed to the evils of the world she typically doesn't see!! I spent a good 10 minutes trying to get the attention of the night employee. And another 10 trying to scream to him through a glass door while he's sitting at the desk, to open the door, that I can't use my key to get in because I don't have one and I need to check in, and repeating myself over and over while he's telling me "use my key." Once I got buzzed in through the locked glass door I was told I'd have to park on the next block where there was no security attendant, the parking was open to the elements, and I'd have to walk my families things from there to the hotel because there was no loading or unloading zone.
Good location/breaksfast at local cafe included/coin laudnery facilities/free shuttle bus to airport/hot shower
Dated decor in rooms/old carpet etc
Good location and good value for alaska
There was nothing in particular that stood out.
I was really surprised because I was looking at reviews from Florida and they were not all that great but when we checked in it was very nice, very clean and very comfortable and the staff was wonderful!!
Location would be the only positive thing about this hotel and even then I wouldn't brag about it.
It was filthy! The hallways smelled like pet/human urine. We disregarded this hoping that at least our room was clean but it smelled worse in the bedroom. What's more the carpets were moist and moldy feeling. It was unbearably disgusting. We felt completely covered in filth and due to the lateness we had to stay one night. Come check out the next day we quickly switched hotels to the Hilton where we could not have been more pleased! Plus we only paid about $50 more.
the standard of the room
the lobby is really orrible, a breakfast room is necessary
computer, quitness, cleanliness, meeting other yupik/inupiaq/tlingkits/ haida - and service.
drunks outside. and the smell I related to do 'dead' body, the smell that i use to smell when I was a Police Officer
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