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Score from 1305 reviews Excellent 8.9/10

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hotel In Chicago’s entertainment-filled River North neighborhood, this modern Chicago hotel is less than a half mile from the Magnificent Mile.

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hotel Off the banks of the Chicago River, this luxurious hotel is conveniently located within a 5 minute walk of the Magnificent Mile and Millennium Park.

Most recent booking for this hotel was yesterday at 19:37

Score from 1093 reviews Very good 8.5/10

Newest reviews for Hard Rock Hotel Chicago

  • Tara
      United States of America
    August 19, 2014

    We had everything right at our fingertips! As a family with a toddler we needed everything to be nearby. Walgreens is right across the street for baby items. Also the location of the hotel was so convenient. We arrived, valet'd the car for the remainder of our stay, because we knew we could WALK everywhere we planned to go.

    Although the staff were helpful, we felt they were too helpful. There was an abundance of staff at every corner. Now the lobby & main floor is not that big, therefore we felt obligated to tip & used their assistance, just like they wanted.

    10

  • Rodney
      Canada
    August 11, 2014

    Upgraded to the Tower and the view and room were great. Street noise was reduced

    Only thing would be the street noise

    8

  • Anthony
      United States of America
    August 2, 2014

    Location, fun atmosphere, great staff

    Would have been more comfortable sleeping on a bed of nails.

    7.1

  • Anonymous
      United States of America
    July 31, 2014

    Coffee service in our room had not been reset. We had Kcups, and 1 coffee mug-- but no sugar, cream, stirrers, or additional coffee mugs!

    7.5

  • Anonymous
      United States of America
    July 30, 2014

    Everything!

    Found nothing to complain about. Had an amazing stay

    9.2

  • Hans
      Belgium
    July 23, 2014

    good size of the rooms perfect location, walking distance of all wonderful spots in Chicago

    WIFI only in the lobby price for a parking lot

    7.9

  • Anonymous
      Brazil
    July 20, 2014

    Automated minibar with no space to your own things

    5

  • Michele
      United States of America
    July 19, 2014

    Knowledgeable staff regarding area attractions.

    No pool. No continental breakfast. Or at least less expensive options.

    8.3

  • Flasta
      Australia
    July 14, 2014

    Staff was helpful. The free loan of a guitar in our room was excellent. Excellent location.

    No free WiFi.

    10

  • Kenneth
      United States of America
    July 13, 2014

    Service was outstanding (from the front desk clerk whom we first interacted with, bellhop, restaurant staff, housekeeping, and gift shop). Location was perfect, and the room was larger (and clean) by Chicago standards. Plan to visit again.

    Squishy pillows were only option in room (Would be nice to have a variety of pillow types to choose from). Music from nightclub could be heard in our 3rd floor room, which would have been an issue sleeping if we weren't so tired from our day in Chicago.

    8.8

  • Sandra
      United States of America
    July 13, 2014

    My 20 year old nieces were just going to see if they could leave tgeir bags until I came later to check us in. With my card and ID information over the phone they allowed them to check in at 7:30am. Thank you so much. Staff was wonderful!

    10

  • Susie
      United States of America
    June 24, 2014

    The friendly staff and the rooms were really nice . The beds were so comfortable.. I would stay again..

    Sunday morning we had breakfast downstairs... The waitress had us waiting forever and seemed like she didn't like her job. We had to go in twice to have someone wait on us. We were sitting outside. They were not busy. It was ridiculous. Breakfast should not take over 2 hours...and with a attitude!

    10

  • Chris
      United States of America
    June 22, 2014

    Great location close to millennium park, shopping, and Navy Pier

    Staff was not friendly to us, but was friendly to the people without kids.

    6.3

  • Kristen
      United States of America
    May 29, 2014

    Within walking distance or a short taxi ride to all we wanted to do

    10

  • David
      United States of America
    May 26, 2014

    Great staff and fantastic room.

    Nothing

    10

  • Patrick
      United States of America
    May 7, 2014

    Location!

    7.9

  • Paul
      Austria
    May 3, 2014

    Great hotel in the Carbide and Carbon Building, perfect location on Michigan Avenue, near the river and most attractions. Nice design of the rooms and floors, all new, modern style, each floor dedicated to one rock-star. Rooms very clean, comfortable, well equipped (i.e. flat TV with soundbar, iPod dock, coffee machine). Very friendly staff, nice bar and restaurant. And all this to a good price (for Chicago conditions).

    No breakfast included. No free WiFi (only in the lobby and business-center), but you can get a WiFi code for your room at the front desk on request.

    10

  • Antonio
      Belgium
    May 2, 2014

    Location, beautiful historic building.

    Slightly run down, insufficient maintenance of premises. Staff seemed to not care much about the customer.

    6.7

  • Anonymous
      United States of America
    April 15, 2014

    The location was central to everything and had a great a restaurant attachéd to it. The staff was friendly and understanding.

    The was supurised that a $260 room did not have a functioning air conditioner. Also the makeup mirror lights were not functioning and the door to the bathroom did not lock. I stayed in the Hard Rock San Diego and the rooms were much nicer and had been well maintained.

    5.8

  • Tony
      United States of America
    April 7, 2014

    Great location. Bellmen were very friendly.

    Loose tiles on the bathroom floor. Broken hair dryer. Outlet in the bathroom tripped and wouldn't reset. Windows were VERY dirty. Toilet paper roll was very far from toilet.

    7.9

  • Shean
      United States of America
    March 29, 2014

    Close to everything. Most within walking distance.

    No jacuzzi.

    9.6

  • David
      United Kingdom
    March 22, 2014

    Staff were very freindly and helpful. Concierge very knowledgeable. Guitar rental was a nice touch. Location is great for exploring Downtown

    8.8

  • Scott
      Canada
    March 22, 2014

    Location. People friendly

    Room small and $13.50 a day for wifi is a rip off.

    8.3

  • Anonymous
      United States of America
    March 20, 2014

    Location, bar and restaurant

    Faucets in bathroom were broken and tiles on floor loose and coming up. Too pricey to have these flaws. Room for 4 was only set up for 2-needed more amenities

    6.7

  • Anonymous
      Canada
    March 19, 2014

    - dark rooms - phones didn't work - elevators were slow and at one point broke down - had to take the stairs 13 flights - no currency exchange - no free wifi in rooms - only 3 room option menu items after 11:00 p.m.

    5.8

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