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230 North Michigan Avenue, Chicago Loop, Chicago, IL 60601, United States of America – Show map
Excellent location – rated 9/10! (score from 215 reviews)
Rated by guests after their stay at Hard Rock Hotel Chicago.
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214 verified reviews
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Hard Rock Hotel Chicago's staff speaks: English
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WiFi is available in all areas and charges apply.
Private parking is available on site (reservation is not needed) and costs USD 65 per day.
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 17 years stay free of charge when using existing beds.
All older children or adults are charged USD 30 per person per night for extra beds.
The maximum number of extra beds in a room is 1.
There is no capacity for cribs in the room.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking for more than 9 people, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 215 reviews
Value for money
Show reviews from:
Virgin Hotels Chicago offers the modern traveler inclusivity, comfort, and value by providing complimentary unlimited high-speed Wi-Fi, no hidden fees, and amenities such as a minibar and on-demand...
Score from 81 reviews Wonderful
This hotel is a 5 minute walk from Millennium Park and the shopping at The Magnificent Mile. It features on-site dining, a gym, and modern rooms with a 36-inch flat-screen TV.
Score from 2246 reviews Excellent
In the River North neighborhood of Chicago, this hotel offers free Wi-Fi access and is only 1 mile away from the historic Navy Pier.
Score from 537 reviews Excellent
This luxurious downtown Chicago hotel is a 1-minute walk from Monroe-Red Subway Station. It features a 12-treatment room spa, fitness center and spacious accommodations with an iPod docking station.
Score from 1612 reviews Very good
May 21, 2015
Air con did not work initially, ice machine was broken, maid would come by 4-6pm instead of morning
May 21, 2015
wifi not free - business trip, very unfavorable
May 20, 2015
I had a room on the fifth floor, and you could hear a lot of noise in the early morning from the street.
Breakfast was great, a lot of choice. The location was amazing.
May 19, 2015
We reserved 4 rooms for the long weekend and thumbs up all around... We will be back.
May 19, 2015
Horrible bed/ pillows.
May 15, 2015
The days of paying $13.99 per day per device for WiFi are long gone (HUGE negative). In todays world, WiFi is a free VAS. Probably wont stay there again because of this.
Comfortable bed, spacious and clean Rooms, however the bathrooms had no countertops which meant there was a lot of cluttered.
May 13, 2015
Checked out at 5 am. Cthey asked if we needed a taxi. They said they had a tow car and a driver to take us. Great! Complimentary just like NYC! Not!!! 15 minutes later the driver charged us 50.00 when a cab is 30 and Uber is probably 25.00. Terrible
May 12, 2015
paying for wifi
housekeeping were bang on, kept my room tip top, and generally staff just aimed to please. Excellent customer service overall
April 27, 2015
At check in with had a problem with a credit card that was blocked by an airline in error and the staff were unhelpful. I produced another card and had to que again at reception. The room was very dissappointing the curtains where ripped and partially off the rails, one wall was half painted, Window frame was broken, Roller blind fittings on all windows were out of the wall, part of the taps in the bathroom sink where missing. We reported these issues to reception and they said they would send up an engineer. To our amazement they fixed only part of a tap. Never staying there again.....
April 22, 2015
April 13, 2015
Unfriendly and impersonal staff and dirty bathroom. The rooms need a renovation!! We stayed for 3 nights and had to ask for a new wifi-code every day.
April 13, 2015
I came with my son and his three friends for a three day spring break. I used this hotel because of having the four teens with me. I was expecting something special with a Hard Rock theme when we checked in. I found the check-in area dark and nothing special "at all". The room was very modern and nice, but again without the "wow" I was expecting due the name of the hotel. There seems very little entertainment in Chicago that is aimed at the 16 -20 year old group. I was disappointed that this hotel didn't even attempt to meet that need.
Great space in the room. Very clean. Great black-out curtains.
April 12, 2015
We paid to upgrade our room. It the upgrade was dirty.
April 11, 2015
Very basic hotel. Barren Hallways and rooms small, holes in furniture and pubic hairs in linens. Restaurant bar was closed for no apparent reason given. Quite a walk to main shopping. Poor water pressure in shower, it must have had a hard time to get to the 23rd floor. I asked for a view and got a view of construction and dumpsters below.
April 11, 2015
March 31, 2015
The idea of paying over $200 a night for a hotel and not getting free WIFI is unbelievable.
March 26, 2015
the great location, the friendly helpful staff, the fun of the rock music connection, the classiness at a good price
March 17, 2015
Was very disappointed in the lack of decor. Expected much more in the rooms and throughout the building. From the 18th floor - you could hear so much noise outside - it was as of we were on first floor.
March 17, 2015
The views were beautiful in the king suites. My boyfriend and I loved celebrating our anniversary here!
March 14, 2015
Being charged almost $80 more than I was supposed to that was never reconciled.
The room itself
March 9, 2015
At is near too the maen shopping
March 8, 2015
Got bites all over me the first night we stayed. Not sure if fleas or bedbugs. Room heat did not work very well. Very cold. Room was not very clean. Only provided one roll of toilet paper. Room was back in hall near vending machine and janitor closet, awful location for over 200.00 a night. Loud in morning when staff was preparing to clean room. Dog hair all over room. Allergies went crazy the whole time. Also room had very musty smell.
It was a great location and staff were helpful and friendly.
March 3, 2015
This hotel draws a younger, rowdier crowd. Hotel was pretty loud at night.
Nice staff, comfortable rooms.
February 28, 2015
Horrible valet parking service, hit my truck and never want to take responsibility for what they did... never come back there again thats for sure.
Room was comfy...
February 24, 2015
I had to ask twice for my room safe to be repaired. At check in they forgot to give me breakfast passes & I mistakenly paid for my 1st of 4. I was told this would be removed on 2 occasions but it wasn't. More info needed in a book in room specific to this hotel
Size & comfort of room. The concierge was very helpful & got me tickets to a sold out gig at House of Blues. When my toilet broke it was fixed immediately. Breakfast team In chucks very friendly & professional.
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