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230 North Michigan Avenue, Chicago, IL 60601, United States of America – Show map
Excellent location – rated 9/10! (score from 185 reviews)
Rated by guests after their stay at Hard Rock Hotel Chicago.
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186 verified reviews
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Hard Rock Hotel Chicago's staff speaks: English
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Fitness Center, Spa, Nightclub/DJ
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu
WiFi is available in all areas and charges apply.
Private parking is available on site (reservation is not needed) and costs USD 60 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Concierge Service, Laundry, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities
Paid WiFi, Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 17 years stay free of charge when using existing beds.
All older children or adults are charged USD 30 per person per night for extra beds.
The maximum number of extra beds in a room is 1.
There is no capacity for cribs in the room.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking for more than 9 people, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 185 reviews
Value for money
Show reviews from:
This hotel is a 5 minute walk from Millennium Park and the shopping at The Magnificent Mile. It features on-site dining, a gym, and modern rooms with a 36-inch flat-screen TV.
Score from 2135 reviews Excellent
Comfort Suites Michigan Avenue is an award-winning hotel providing self-catering accommodations in central Chicago.
Score from 691 reviews Very good
Off the banks of the Chicago River, this luxurious hotel is conveniently located within a 5 minute walk of the Magnificent Mile and Millennium Park.
Score from 1347 reviews Very good
This downtown Chicago hotel is next to Millennium Park and 2 blocks from The Art Institute of Chicago. It offers stunning city views, on-site dining and elegant rooms with free Wi-Fi access.
Score from 3203 reviews Good
the great location, the friendly helpful staff, the fun of the rock music connection, the classiness at a good price
Was very disappointed in the lack of decor. Expected much more in the rooms and throughout the building. From the 18th floor - you could hear so much noise outside - it was as of we were on first floor.
The views were beautiful in the king suites. My boyfriend and I loved celebrating our anniversary here!
The room itself
Being charged almost $80 more than I was supposed to that was never reconciled.
At is near too the maen shopping
It was a great location and staff were helpful and friendly.
Got bites all over me the first night we stayed. Not sure if fleas or bedbugs. Room heat did not work very well. Very cold. Room was not very clean. Only provided one roll of toilet paper. Room was back in hall near vending machine and janitor closet, awful location for over 200.00 a night. Loud in morning when staff was preparing to clean room. Dog hair all over room. Allergies went crazy the whole time. Also room had very musty smell.
Nice staff, comfortable rooms.
This hotel draws a younger, rowdier crowd. Hotel was pretty loud at night.
Room was comfy...
Horrible valet parking service, hit my truck and never want to take responsibility for what they did... never come back there again thats for sure.
Size & comfort of room. The concierge was very helpful & got me tickets to a sold out gig at House of Blues. When my toilet broke it was fixed immediately. Breakfast team In chucks very friendly & professional.
I had to ask twice for my room safe to be repaired. At check in they forgot to give me breakfast passes & I mistakenly paid for my 1st of 4. I was told this would be removed on 2 occasions but it wasn't. More info needed in a book in room specific to this hotel
Room view not very good. exercise room very nice but several of the machines were not working properly. Tread climber would not start up and one treadmill volume would not work on the tv.
the mattress was really comfy. the lift was so fast and steady! spacious area for double bedroom. included breakfast was delicious with various selection, the waitress Sarah was so friendly and warm, we liked her service a lot.
my stay was included breakfast plan and hotel gave vouchers of Chuck's restaurant for it. in our 6 days, there was a rude waitress not giving welcome attitude to us until we mentioned it to her colleague then she started to 'being nice'. after meal she brought us a bill to pay for breaky but she totally forgot we gave breakfast vouchers before she served us, which mean we didn't need to pay when our budget was under $20 per person. anyways, we were all upset a well-recommand hotel not training staff properly. also we had taxi that doorman recommend us to airport which were 20% more than normal taxi, the driver wasted 10 mins to another hotel and wanted another driver having us to airport because she got a call from other customer. we're pissed that running late to airport and had to bring down all suitcases down to another taxi so we rejected to change taxi. the service was inappropriate and unsatisfied.
Great price and location great value for the money
Have stayed here about 10x on both business and leisure. It's half museum, half hotel. Great character and usually one of the least expensive nice hotels for a few blocks. Recommend you look at the weather report before paying for a tower upgrade.
Great location, friendly staff, clean and comfortable accommodations. Would stay there again...
The most awsome service ever! You get a free Fender included in the room charge.
Hotel staff was very helpful and friendly
I thought the parking was to high.
Very friendly staff and service.
Location, comfort, clean! Everyone was very accommodating and friendly. I'll go back
The location was great. Close to trains and local atractions. The view from our room in the tower was spectacular.
I didn't feel that for the price paid that the ammenities matched. I didn't like that we needed to be careful not to remove anything from refridgerator or face charges for those items. Wi-Fi was not included. Housekeeping was knocking on the door at 8:15 am which is very early. Just found the hotel room not clean and very noisy.
Location was excellent, paid for upgrade to suite which meant bigger spacious room but did not have kitchenette area. View was excellent as their were windows on 2 sides...corner room. Bar area fair ...nice club feel on Saturdays. Other than that quiet hotel as fair as club scene goes Sunday-Friday.
The suite I paid to upgrade to showed Hard Rock charitable donation on bill at $40 per day instead of showing room upgrade. That's suspicious! To use a microwave in my upgraded suite was $10 to bring it up to the room. No free WiFi. Room for 4 had to ask for more towels to accommodate us which was brought up quickly. After we left tips for housekeeping didn't have to ask for a thing. Front desk staff doesn't seem overly friendly (talkative) which seems unpleasant at times. Con. desk and bell hop were very nice and accommodating... Overall good hotel it's the extras that's missing!
comfort/cleanliness of room (once we were moved from initial room)
Room booked was not room given upon arrival. Room did not have a couch as advertised. Room also had nonworking heat, nonworking TV, nonworking phone and size of room was NOT spacious. Had to go down to front desk then wait a while before front desk staff sent someone up to look into issues. Staff said room heater was broken and remote was broken/TV not working right. Waited some more, then taken to a room with more space, a chair, working heat and working TV/remote. Concierge also not helpful on Thanksgiving with regard to booking circus tickets the next night. Staff booked wrong time and many issues with computer occurred. Had to redo the whole thing ourselves later. Attached restaurant was EXTREMELY expensive for dinner, so didn't even try it. Breakfast was closer to normal in price but only fair in quality.
Stayed two nights. Enjoyed the band in the evening, though I was a bit surprised that neither night the bands performed Rock. Room was nice, appreciated the décor, though the lounge chair was mainly there for looks, not comfort.
Staff took care of things promptly, but there were a series of miscellaneous minor problems: 1) No shampoo 2) TV didn't start properly 3) Shower temperature was inconsistent. 4) Curtain was off the hook so didn't close.
Decor, location, beds.
free wifi needs to be available in the rooms.
-Location -Size of room -Great view -Friendly staff- especially the cleaning staff personnel -Great bed
-Slow slow elevator -Only one working and no explanation
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