A very minor complaint: the cot we requested was not set up in the room when we arrived, and there was not enough space to unfold it without first removing a large easy chair. Staff took away the chair promptly, however.
Staff was very pleasant, obliging, and diligent. Everyone we encountered, not just front desk personnel, greeted us in a friendly and welcoming manner, and I had the feeling they took pride in offering their best. Our kids were allowed to use the pool after hours, which really made their night (and allowed them work off some energy after a very long day in the car)! Beds were very comfortable, bedding was high-quality and like new, very nice and fresh. Towels likewise.
Breakfast buffet had a good selection, and the kids enjoyed making their own waffles. All in all, an excellent value, and we would come back.