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Property Highlights

Free WiFi

Places of Interest:

Cleveland Convention Center (0.2 miles)
Show map Hampton Inn Cleveland-Downtown

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Score from 132 reviews Excellent 8.7/10

Newest reviews for Hampton Inn Cleveland-Downtown

  • Anonymous
      Canada
    September 10, 2014

    The location was excellent . The room was clean . The staff were helpful.

    10

  • Anonymous
      Australia
    September 3, 2014

    Nice room good location downtown

    Disposable plates and cups at breakfast. I have stayed in cheap hostels who provide actual crockery to use why cant a hotel? Was there on the weekend and breakfast was so busy I didnt bother lining up just went out and bought breakfast. Windows in room could have curtain not just a blind so theres privacy but light. Overall though like this chain of hotels and would recommend.

    7.5

  • Karen
      United States of America
    September 1, 2014

    Good location and breakfast.

    We were disappointed that you had no pool. Also, the down comforter was a mess of lumps. Down needs to be fluffed up in the dryer by adding a sneaker or tennis ball. Thought you would have known that. We had to take it off bed.

    6.5

  • John
      United States of America
    September 1, 2014

    location and friendliness of staff.

    valet parking fee could be lower.

    9.6

  • Anonymous
      United States of America
    August 31, 2014

    Right by everything, updated décor.

    No microwave, or refrigerator.

    8.8

  • Arianna
      Italy
    August 31, 2014

    Excellent position for Rock Hall

    6.7

  • David
      United States of America
    August 27, 2014

    Close proximity to rock and roll hall of fame and downtown shopping, ball park, casino. Everything is within walking distance. Fair price.

    Had a room by elevator. It was a bit noisy. Other than that it was ok. No pool for the kids. They were a little disappointed.

    7.5

  • Gregory
      United States of America
    August 20, 2014

    Slept like a Baby !

    Subway had no restroom serious ?

    8.8

  • Robert
      United States of America
    August 17, 2014

    Location for our purposes was good. Good breakfast selections.

    Housekeeping in room was not good.

    6.3

  • Constance
      United States of America
    August 17, 2014

    I liked the location. A good variety of restaurants within walking distance.

    Front desk staff very rude. When I asked about late check out as we were AARP members, they said the hotel did not offer that. In fact, the website said yes. They did not welcome us when we arrived. Did not speak until we made a point of saying hello. Bellman when we arrived said we could not park our car--only valet. Not true, we parked around the corner in a great garage for much less. Then the bellman left us to handle our own luggage which was numerous, and with which we had asked for help. After I complained, the front desk staff ignored us for the rest of our stay. Very disappointing to be treated this way.

    7.1

  • Anonymous
      United States of America
    August 15, 2014

    we ride motorcycles and were not forewarned that you actually cant handle the parking.we eventually resolved the problem and were pleased with our stay !

    10

  • Shelley
      Canada
    August 15, 2014

    Location location location

    Breakfast was hectic And not replenished frequently enough

    8.8

  • James
      Canada
    August 13, 2014

    Welcomed by excellent valet staff. Receptionists knowledgeable and helpful. Room and washroom very clean with quality toiletries.

    A little noisy with church bells and traffic but tolerable.

    9.2

  • Anonymous
      Canada
    August 11, 2014

    updated room, clean, convenient location

    10

  • Linda
      United States of America
    August 10, 2014

    The location for rock and roll Hall of fame, sports venues, and casino is great. The valet parking attendants were pleasant and very helpful.

    9.6

  • Paul
      United States of America
    August 9, 2014

    Great location and a friendly attentive staff made our overnight stay enjoyable. The room was spacious and well supplied. My wife and I would definitely stay here again.

    Parking - While the valet parking attendants were very friendly and prompt, I'm always put off by the need to pay for parking. A necessity I guess considering the location, but an additional $25.00 is a little steep.

    10

  • Judy
      United States of America
    August 7, 2014

    The location and the breakfast staff was excellent.

    the wifi was slow and the beds were pretty hard.

    8.3

  • Anonymous
      United States of America
    August 3, 2014

    Parking cost. Should have option to self park for free

    9.6

  • Renate
      Germany
    August 3, 2014

    - comfortable and clean room - staff was very friendly and well organized - varied selection for breakfast included

    - no safe in the room

    9.6

  • Sandra
      United States of America
    August 1, 2014

    Location & breakfast

    Staff wasn't knowledgeable to what was in area to see or where places were. Out of maps. Bed not too comfortable. Mandatory valet parking.

    6.7

  • Anonymous
      United States of America
    August 1, 2014

    Clean, upscale and modern room and facilities facilities. Access to coffee and tea later in evening was a pleasant surprise.

    breakfast could be hotter. Need better valet to accommodate large passenger band. Was told I could park in adjacent lot overnight and wound up getting a ticket

    9.6

  • Robin
      Canada
    July 30, 2014

    Rooms. beds so comfortable. Location easy access to most staduims as well as Rock and Roll HAll of Fame. Breakfast excellent.

    Wifi couldn't get connected on. Parking terribly inconvenient.

    9.2

  • Sheila
      Canada
    July 29, 2014

    the location

    10

  • Megan
      United States of America
    July 28, 2014

    The location was very convenient. Check in/out was seamless. Complimentary breakfast was nice.

    My room was very damp with a weird smell. There also wasn't a mini fridge or hair dryer in the room. I stayed on the third floor and there wasn't a stairwell that lead to the lobby. The only stairwell that was accessible lead to the outside of the building.

    6.7

  • Alicia
      United States of America
    July 28, 2014

    The rooms were excellent. So clean, nice decor. Everything worked and looked fresh and was very comfortable.

    9.6

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