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Score from 289 reviews Excellent 8.7/10

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citizenM New York Times Square

hotel Located right in the heart of Manhattan, this hotel is just 1-minute walk from Times Square and within a 5-minute walk of Central Park and Columbus Circle.

Most recent booking for this hotel was 2 minutes ago

Score from 1846 reviews Excellent 8.9/10

Newest reviews for Hampton Inn Manhattan/United Nations

  • Δημητριος
      Greece
    August 15, 2014

    Location, friendly staff, cleanliness

    small room, relatively expensive

    6.7

  • Edib
      Russia
    August 12, 2014

    It is not 5 stars hotel at all. Apartments with lobby and extremely poor brekfirst. Pay 290 US for night. Wrong value for this money.

    5.8

  • Anonymous
      Turkey
    August 7, 2014

    Breakfast was great!!! The room was always really clean. the facilities was good and staff was always really helpful.

    9.2

  • Nathan
      United States of America
    August 5, 2014

    Location was good. Easy to get around.

    The breakfast was a mess. To many people and not enough food or seating.

    7.5

  • Anonymous
      Macedonia
    July 28, 2014

    For the price, free wi-fi in the rooms should be provided

    7.5

  • 洁霜
      China
    July 22, 2014

    very convenient location close to time square. Free tea and nice coffee in the hotel

    8.8

  • Anonymous
      Australia
    July 18, 2014

    Excellent excellence

    poor excellence

    10

  • Michele
      United Kingdom
    July 16, 2014

    Comfort and proximity to Metro.

    Air con was noisy and v cold when on.

    8.8

  • Niall
      United Kingdom
    July 16, 2014

    Lovely room, excellent staff, great location.

    Better variety at breakfast

    9.2

  • Pamela
      United States of America
    July 15, 2014

    The room was excellent. The breakfast was awesome.

    8.8

  • Anonymous
      Chile
    July 13, 2014

    The location to Grand Central is unbeatable. It is also 2 blocks from the United Nations. Clean rooms and very helpful staff.

    The breakfast though free, had disposable plates/cups/utensils. An incredible amount of waste everyday.

    7.9

  • Fang
      China
    July 13, 2014

    Front desk is very friendly and helpful. Room is very clean.

    Breakfast is a bit common.

    8.3

  • Nancy
      United States of America
    July 11, 2014

    The staff was great, even loaning us umbrellas when it rained unexpectedly. Breakfast was a big plus and the room was very comfortable. The location was convenient but a little off the beaten path and near the UN, which we loved.

    The A/C was hard to adjust, and we ended up actually getting cold at night, turning it off and on as we needed to. We did report it to the staff when we checked out.

    9.2

  • Javier
      United States of America
    June 27, 2014

    Very clean hotel, nice location, good quality for the price you pay.

    The staff at the night is not so nice

    7.5

  • Carol
      United States of America
    June 24, 2014

    Breakfast was kept fresh, constantly bringing new items. Elevators prompt. Plenty of room for eating breakfast. Free coffee all day available. Were it not for front desk staff rudeness I would have rated staff Excellent.

    Front desk staff not welcoming --confronted me at check in about possible double booking rather than asking me about it. After 9+ hours of travel and having no idea there was a problem it cast a pall on my first day there. No final bill ever presented--they held my credit card hostage until they resolved the booking issue. I was told I would get an explanatory email and a final bill (they go green without paper copies!) but all I knew was what was charged to my American Express account. Not helpful on local sites. Were told it was "unlikely" we would get a taxi from in front of hotel when we had observed others doing so and in fact we did so 3 out of 3 times!!

    8.8

  • Erika
      United States of America
    June 22, 2014

    Location, location, location, 1 1/2 blocks from Grand Central Station and within walking distance of Time Square, MoMA, even Central Park if you are willing to walk. Quiet, good breakfast, nice beds. Hard to beat.

    The small downstairs works when the staff of the day make it a nice place to be. Mostly we had John there, who was a wonderful resource and a friendly face in a sea of faces that defines NYC. However, if the staff is not friendly (2 of the 5 days), then less fun to be there.

    8.3

  • Alan
      United States of America
    June 20, 2014

    Great breakfast provided. Room was clean and up to date. I will probably stay again when I need to go to NY.

    The construction going on. The jack hammers started at 7AM and was heard on several floors as I had coworkers in the building as well. I hope the construction is done.

    8.8

  • Adrien
      France
    June 12, 2014

    Excellent staff, thanks a lot for the help provided during the stay ! Especially from the 26th/27th May night reception clerk to recover my phone. Helpful and professional !

    10

  • Matthew
      United States of America
    June 10, 2014

    The staff was courteous, friendly, and went out of their way to make us feel at home. I had a special weekend planned for my girlfriends' birthday And they made it even better. Erica took care of everything and even offered to get flowers to my room while she was on lunch. They were awesome! You won't be disappointed when you stay.

    Everything was great

    8.8

  • Steven
      United Kingdom
    June 8, 2014

    Very over priced at over $400 per night.

    7.1

  • Catriona
      United Kingdom
    June 3, 2014

    The staff were excellent; friendly and professional, unlike the other hotel we stayed at on the same trip. The rooms weren't huge, but used their space well and were immaculate.

    Wifi for only 24 hours is not helpful, especially if we had stayed longer. In Europe, free wifi is pretty much standard, and I expect it in the USA as well, especially in a global chain like Hilton. If the website says free wifi (which yours does) it should mean it. Also breakfast was served on disposable plates and cups, which seemed cheap and also very wasteful. Some fresh fruit and more protein would be good.

    8.8

  • Anonymous
      France
    May 27, 2014

    Location Enthusiasm and help from staff

    Breakfast room was cramped with people and it was difficult to find a spot. Buffet was becoming quickly empty and re supply was some time slow

    7.9

  • Serge
      Austria
    May 25, 2014

    The hotel is nice and conveniently located. The staff is super friendly and helpful. Generally I would recommend this hotel if you get a good deal or if location counts (it is close to the UN for instance) or if you are not too interested into interior design because there is none.

    The decor of the lobby is common, same with the breakfast room. The breakfast is ok, but don't expect any "healthy option" (like fresh fruits or ham), moreover it is served in plastic cups...

    7.9

  • Anonymous
      Italy
    May 18, 2014

    Almost everything. Bed very confortable.

    Poor breakfast choice. Freezing air condition in the breakfast room.

    9.2

  • Anonymous
      United States of America
    May 18, 2014

    The Quiet.

    Small rooms for this price.

    7.5

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