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2127 Gold Canyon Drive, San Antonio, TX 78232, United States of America – Show map
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16 verified reviews
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Hampton Inn San Antonio Northwoods's staff speaks: English
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Wired internet is available in the hotel rooms and is free of charge.
WiFi is available in public areas and is free of charge.
Free public parking is available on site (reservation is not needed).
24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Laundry, Dry Cleaning, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Designated Smoking Area
3:00 PM - 11:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
Extra beds are not available.
One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 16 reviews
Value for money
Show reviews from:
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Score from 187 reviews Very good
Bed was not comfortable. Wifi was very slow or never worked at all.
Our room cards didn't work after the first night and had to go get new ones.
The location is perfectly in-between Cantera and San Marcos and Downtown. Staff was super helpful and friendly. Provided extra blankets.
Every employee from management to grounds keeper were extremely polite and accommodating.
It was not as nice as other Hampton Inns. It looked old, esp. The bathroom. It was very loud. People were banging on doors and running up and down the halls. But that is not Hampton's problem.
The breakfast was good. The beds were comfortable.
Staff was indifferent and did not seem to work as a team. Staff was not customer-oriented but more focused on their individual responsibilities and customers got in their way. This was true at the front desk--all three shifts, in the dining room. Location, while in a great part of town, was difficult to get into and out of. Facilities appeared to be maintained but not at the usual Hampton level. While I would prefer to stay in this area, next time I will stay at the Hampton Inn at 1604 and I35 instead, and drive to this area for my visit.
Comfortable bed and room. Safe, secure facilities.
Lack of service carts to haul personal luggage. Elevators did display the inspection card but sounded as if they were going to break down every time we used them.
Great value for the room. Clean and Tidy. Breakfast room and hotel lobby are big for multiple guest so there is no fighting for a table. Fresh & flavorful coffee 24/7 at the lobby. Also fresh cookies but in limited amount in the evening.
There was a smell in the room and in the beds. Seemed like chlorox to me. I noticed it when we walked in the door. It was not a good smell.
The friendliness of the staff, and the breakfast bar.
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