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Newest reviews for Hampton Inn & Suites Boerne

  • Thomas
      United States of America
    June 29, 2014

    Check-in person when we arrived at in the evening was very friendly and helpful. Complimentary breakfast was good with variety of items to choose from. Will book at this location again whenever in town.

    7.9

  • Lizsette
      United States of America
    June 26, 2014

    For such a new hotel, our bathtub had mildew around the edge near the tile. Also, there was a glass closet door that was broken and would not close so we had to leave a backpack in front of it to keep it from coming open into the pathway of the door.

    6.7

  • Les
      United States of America
    June 1, 2014

    Good location, good breakfast, excellent staff.

    There was confusion with my two reservations made through Booking.com. There could be subsequent problem with the bill. Staff was great buin handling the error. The elevator was inoperative due to electrical storm so we checked out two nights early.

    7.9

  • Michael
      United States of America
    May 10, 2014

    Clean and friendly.

    Noisy. Called and complained to staff.

    7.1

  • Dolores
      United States of America
    May 1, 2014

    We particularly liked the staff - very helpful and efficient

    Room was very clean, but there was mold around the bathtub. I did report this, and the staff was very responsive to my comments. The mold could be treated and corrected in less than 15 minutes.

    9.6

  • Anonymous
      United States of America
    April 23, 2014

    The staff was great.

    Soda machines were not working on 2/4 floors.

    9.6

  • Connie
      United States of America
    April 23, 2014

    The size of the room, the frig and wifi and location, the nice lobby, tea available and water, nice shower with shower head. Nice staff. Nice pool and outdoor area.

    9.6

  • Danny
      United States of America
    April 21, 2014

    Leaving

    Arrived at 11:00 pm. , no luggage carts available, had to make three trips to parking lot. No remote in room, had to call front desk for replacement. While looking for remote, found lots of stale food in refrigerator. Yuk..... Then found dirty towel in bathroom on floor. All didn't set well after five hours driving. And that was only the first night. Second night, after being out all night, arrived at 12:00 pm, couldn't get in to our room. Had to go back downstairs to desk and get them to activate key cards again. Now, at 12:30 am, kids running around upstairs jumping off bed, called desk and complained. Kids didn't stop until around 1:30... Total weekend was a disaster at the hotel.....now concerned about upcoming stay at Hampton Inn in Round Rock in June....

    4.6

  • Anonymous
      United States of America
    November 5, 2013

    Great room, access to town of Boerne, breakfast buffet, staff friendliness and service.Outside patio/ fireplace....excellent !!

    Couldn't stay longer !

    9.6

  • Toni
      United States of America
    September 21, 2013

    I like the staff they were wonderful. They were friendly and I liked being smiled at. I was tired and wanted a good bed to sleep in your water was hot and the bed felt great! I also liked being able to sit in the hot tub.

    That I didn't stay longer.

    10

  • Linda
      United States of America
    August 19, 2013

    the pool! Beautiful & clean breakfast! lots of choices and delicious

    10

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