Handlery Union Square Hotel    

staff were very helpful, great location, good value

Everything, staff were very accommodating and welcoming. The location was very convenient and the room most comfortable. Great building and decor and all the facilities you could need.

I could not find any fault with the hotel at all

Great location, everything is nearby. Restaurants, shops and theatres on the doorstep.

Quality of room (had an upgrade), friendliness of cleaning staff and garage check out. Matt on reception gave us a very warm welcome. Great location.

Found the concierge team remote and begrudgingly helpful on occasions (with the exception of the tall trainee porter). Had to put my own cases in the car and regret the tip I gave.

Great Location.and room was above expectations as return guests. Especially a balcony overlooking a busy street with effective winow glazing.Last night after several weeks in the USA it was a nice finish

Nothing

The hotel is well located, near shops and restaurant. I recomend

The location was perfect for walking around the city and to catch transport for tours. Nice vibe to Union Square and generally a nice place to be. Also enjoyed the food in the Hotel Restaurant with friendly, helpful staff.

There was nothing we didn't like about Handlery Hotel.

I asked for a quiet room and I got a quiet room. It was clean and the pool was nice.

It was expensive. It would have been nicer if a little breakfast was included.

The room was comfortable and very clean. The employees were attentive and helpful - my glasses frame broke and they helped to fix them.

The service, staff and location were perfect for us. We have stayed here previously and have found the service and amenities consistently very good. Keep up the good work.

Location / Swimming Pool

the location was great as it was located at the Union Square and plenty of activities around with easily accessible eateries. Dale at the concierge was very helpful and went all the way to help me to get directions and bookings for dinner arrangements.

staff were helpful. exellent restaurant conneced.

musty smell in room. bed not so comfortable. very small room.

good weather ---good location--great hotel but someone needs to talk to city gov. about panhandlers

Parking prices, excessive taxes, constantly being asking for money by street people (I think they learn from the local gov.) and allowing them to go thru garbage and dumping it on the street. S.F. should have a sign:: buyer beware!!!!

Close to union Square

Way to Expensive! Had better hotel at half the price

Older hotel; room was fine. Sheets/towels were clean, water hot--what more do you need. Staff friendly. Convenient Union Square location.

Mattress a bit soft but OK. Noise can be a problem, especially from drummers and other musicians on corner of Geary and Powell. I asked for room on high floor and away from Geary, which helped a lot. Also, fan on AC unit is a bit loud, which actually helped to block out street noise.

The proximity to Union Square. The lemon water in the lobby was refreshing. The friendliness of the staff. The cleanliness of the room and bathroom.

The noise (fan or exhaust noise) in room 720 was loud and constant throughout the day and night.

The staff went out of their way to be friendly and helpful. The original room we were given was very small so asked if we could change and that was not a problem.

Not great pillows. Why are all hotel rooms so dark??? (could scarcely see where to put the water in the coffee maker!).

Great price and location.

Have to pay for the car park.

Great location

On weekends there was a lot of noise from place across the road into the early hours of the morning. Windows had no double glazing to keep noise out.

Staff don't know what it is a smile ! Price for parking is very too expensive.

The bed matress was very hard and needs to be replaced

Closeness to businesses. Comfort, Bed was great, Lighting was great. Liked the clock radio. Loved the balcony for morning coffee. Quality of Room. The shampoos were great and the scope and toothbrush and paste were a nice touch

Problems with key swipe, I did not like the eggs I had for breakfast at the Daily Grill. The cheese omelet did not have much taste. Tub was especially small. I really did not enjoy the coffee from the coffee maker - it seemed especially weak.

Very friendly and helpful staff. Room was always cleaned and made up by the time we returned. A large room - two queen beds, balcony, and city view, Close to all city amenities, and transport: whether trams, trolley, bart, or busses - and we used them all.Concierge was always helpful with directions and recommendations.

Location is excellent, staff is helpful especially Anthony at the front desk.

Hotel is old and smelly