My wife slipped in the bathtub the last morning we were there, and wound up fracturing her ribs so we spent most of the day unable to do the activities we had planned, and spent the rest of the evening in the hospital. Maintenance manager took care of the tub issue right away, fixing the tub and providing icepacks, but we never heard from any other manager, which seemed to me to be poor customer service. Hopefully we hear something back from the hotel manager so I can change this review because it wasn't a bad trip, it just didn't end well.
We liked how close the hotel was to downtown and we could walk everywhere. Bed was comfortable, WiFi was great, food was good, maintenance manager was very helpful!