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Newest reviews for Hawthorn Suites by Wyndham Kent, WA

  • Anonymous
      United States of America
    August 24, 2014

    We could hear the people above us walking. Very hard to sleep.

    7.5

  • Pamela
      Canada
    August 18, 2014

    Two bedrooms and two baths in a clean well kept motel. Breakfast included. It was good value and comfortable.

    Far from the big city.

    7.1

  • Miguel
      United States of America
    August 17, 2014

    staff was very helpful... all staff

    the sofa bed was not comfortable

    8.8

  • Robert
      United States of America
    August 17, 2014

    price

    window seals full of cob webs. On the second floor room above lot of noise people walking around.

    6.3

  • David
      Canada
    August 14, 2014

    Easy to access major highways, shopping was a short drive away and bus stop across the street. Grocery store about a 2 minute drive. Shuttle service available to Airport/Light rail transit. Rooms were well appointed and bed was comfortable. The breakfast had a good selection of items including hot and cold breakfast selections. The dining area was spacious and a patio was also available for dining and had a gas BBQ for guest use.

    Our room could have used a thorough cleaning, especially the flooring. As it is a suite style accommodation, bathroom amenities were limited so would suggest one bring their own shampoo/lotion etc if your group is more than 2. Television channels were limited and some had very poor reception. The room was not very soundproof and very susceptible to noise from adjoining suites. Internet connection was not wireless and connection speed not as fast as I would expect "High-Speed" to be.

    7.1

  • Steven
      United States of America
    August 13, 2014

    Plenty of room, easy access from the airport

    Poor wifi reception

    7.9

  • Diedra
      United States of America
    August 7, 2014

    The ONLY good thing about this room is the amount of space for a family with children and the kitchenette. Though I refused to use the provided plates, cutlery once I saw the state of the rest of the property.

    Trash EVERYWHERE around the property. Suspicious characters EVERYWHERE around the property. I am convinced that illegal activity occurs there on the regular. Room is minimally cleaned. The staff did not even offer to clean it our second day...just knocked on the door and handed us two sets of burnt smelling, scratchy towels. You can hear EVERYTHING the guests upstairs are doing. Random people seemed to loiter around the property...then I realized that some were employees just hanging with their friends. If I hadn't pre-paid for this room I would HAVE LEFT! Room is falling apart.

    4.6

  • Ellen
      United States of America
    August 7, 2014

    Charter to airport appreciated. Clean and nice breakfeast.

    No bedding for pullout couch. When requested they could not provide a blanket. Only sheets. Linens very poor.

    5.4

  • Ken
      United States of America
    August 3, 2014

    Just about everything here is very nice. From the helpful, courteous staff(including the housekeepers) to the spacious rooms with full kitchen.

    They ran out of pizza before we got there for dinner on Wed. A big group was there early and ate it all...no portion control they just put the pizza out and let everyone help themselves. Didn't even ask to see your room key??? Not very efficient

    7.9

  • Rory
      United States of America
    August 1, 2014

    This is a quiet relaxing place lots of room for a family.

    The facility needs update.

    8.3

  • Nancy
      United States of America
    August 1, 2014

    Spacious and clean, good breakfast

    Person upstairs stomping around at 4:30 , not any fault of hotel, advise a second floor room to avoid this!

    9

  • Anonymous
      United States of America
    August 1, 2014

    The full kitchen, bed, TV, Pool and location!

    Our dishes and utensils were very limited and the drawers were a little neglectated by house keeping. Otherwise we will be back for sure.

    8.8

  • Anonymous
      United States of America
    August 1, 2014

    CLEAN AND COMFORTABLE ROOMS ,GOOD HOT BREAKFAST,NICE LITTLE POOL, POLITE STAFF, CLEAN GROUNDS, USEFUL LITTLE KITCHEN,CLEAN LARGE BATHROOMS,POLITE EFFICIENT CLEANING STAFF

    THE ONLY THING WAS THE SHUTTLE SERVICE. I THINK THE SHUTTLE IS TO SMALL AND THIS CAUSES EXCESSIVE DELAYS BUT THEY ARE TRYING TO DO THEIR BEST TO KEEP UP WITH THE FLOW.

    8.5

  • Hallie
      United States of America
    July 28, 2014

    The location for a vacation stay would have been unacceptable. Sketchy neighborhood. For a quick stay for business it was ok.

    6.7

  • Roy
      Canada
    July 27, 2014

    Staff were friendly and very helpful.

    Had to ask 3 times for playpen tennis court is pretty much a right off.

    8.3

  • Chee
      United States of America
    July 27, 2014

    BreAkfast

    Front desk lack of courtesy.

    4.2

  • Anonymous
      United States of America
    July 25, 2014

    Good parking. Large mall and restaurants a short drive away. Two bedroom unit had good sized rooms but kitchen area was too small. Beds were clean and comfortable.

    Housekeeping needs improvement. Kitchen and lower bathroom areas in unit were not cleaned properly. Also, would replace worn ( loofah textured) towels and stained shower curtains. Could not recommend to friends with these housekeeping issues.

    5.4

  • Jan
      Canada
    July 24, 2014

    Run down property Certainly a disappointment Pictures must have been taken decades ago

    4.2

  • Trisha
      United States of America
    July 22, 2014

    Layout of the room was nice, everyone had their own space.

    We were travelling with two teenagers of opposite sex. The plan was to have our son sleep on the couch/pullout. Once getting there we found couch was about 4 feet long, didn't pull-out, and the hotel had no extra blankets - made for a very uncomfortable 2 nights for our son. Maintenance was an issue, several scuffs, dents, and divots taken out of the wall. Sliding bathroom door was off the tracks and wouldn't open/close properly. Master bedroom door was glass with sheer curtain, which provided little privacy. Kitchen was very poorly stocked, several food items we purchased were tossed because necessary items weren't there (cereal bowls, knives, mixing utensils, etc...) Staff was generally just not very friendly, we felt like the overall attitude was so poor that it must come from the top down in the management style. People just didn't seem happy to work there. We won't be coming back to this property next time we are in the Seattle area.

    5

  • Jason
      United States of America
    July 22, 2014

    Spacious Room, Relatively Quiet, Potentially wonderful

    Staff is not attentive to service. Left us for an hour at airport waiting for shuttle after we told them in advance our arrival time. Place is worn out, ratted towels, stained carpet, no spoons in kitchenette. It seems to me they're running this place into the ground. Asked for an adjustment on rate and they refused.

    5.4

  • Anonymous
      United States of America
    July 22, 2014

    Large room with large coffee pot. Close to Sea-Tac.

    Rooms did not open onto a hall way. All the rooms had exterior doors.

    6.7

  • Anonymous
      United States of America
    July 22, 2014

    I hated this place, when checking in it was required to have a 300$ deposit if u are paying anyway other than credit, the staff was being ignored by housekeeping and blatantly stated this right to me, when we went to go swimming I called for pool towels and was told that I could only receive two when our room occupancy was 4 guests on top of that all the regular towels were being "washed" how inconvenient! The room had problems everywhere for example the kitchen had barely any dishes and when I requested more I only received half of what I asked. The floor was disgusting, the upstairs room looked like it may have had a curtain or shade over the loft "window" it shouldn't even consider it as a separate room with the lack of privacy the balcony screen was extremely ripped, I was told the complimentary breakfast could not be brought back to my room I have to eat in front of other strangers. Poor customer service, poor maid service poor upkeep of the rooms overall I will nevrr come back, you couldn't pay me!

    4.2

  • Anonymous
      United States of America
    July 18, 2014

    Gross

    The staff is terrible

    2.5

  • Priscilla
      United States of America
    July 17, 2014

    The 2 bedroom suite was perfect. Very spacious and nicely decorated comfortable. Very clean.

    I requested extra pillows 3 times during our 3 nights stay. Front desk said they would bring it themselves. I never got the pillows. The carpets were stained in living room and downstairs mirror door cracked and couldn't stay closed.

    7.9

  • Melanie
      Canada
    July 8, 2014

    the size of the room. it didnt feel like a hotel, it felt like a home complex.

    my room was non smoking but it stank of old cigarettes. when i got in to the room, the shower had not been cleaned as it had someone else's long hair in it.

    7.5

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