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Show map Hawthorn Suites by Wyndham San Antonio NE

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Motel 6 San Antonio - Fiesta Trails

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Newest reviews for Hawthorn Suites by Wyndham San Antonio NE

  • Anonymous
      United States of America
    September 10, 2014

    Nothing!

    Everything!

    2.5

  • Travorak
      United States of America
    September 5, 2014

    the price, breakfast, and location.

    I had a upstairs unit with 3 young kids.

    7.5

  • Anonymous
      United States of America
    September 3, 2014

    Roomy Full size fridge Comfortable bed Quiet Nice staff Older property but it's worth the price with the roominess & easy access to freeway. Definitely stay again

    Uncomfortable sofa bed Hard to get to - intersection/exit difficult Cooking pans old

    8.3

  • Burgundy
      United States of America
    August 25, 2014

    A very nice stay. Beds were extremely comfortable. Breakfast was delicious. The staff was really friendly.

    The second night of my stay there were kids in the pool until 3am. I was having a hard time getting sleep with all the rowdy noises. Also, all the staff were not on the same page. I talked to 3 different people and they all told me different times I can check out.

    8.8

  • Kathy
      United States of America
    August 24, 2014

    Room had living area and separate bed rooms, full kitchen was nice. Staff was friendly and helpful. Good location...only about 15 minutes to down town.

    There was a kitchen with dishes, but no pots or pans or anything to cook with. Pool not very clean. Rooms were nice, but furniture outdated and carpet really bad.

    7.5

  • Richard
      United States of America
    August 22, 2014

    The staff was all very polite and friendly. Stopped the housekeepers to tell em they are doing an awesome job and thank them. Super friendly faces! Grounds looked awesome, well kept, and clean. Room was really comfortable and had a great two nights sleep after long days of walking San Antonio! Will absolutely ky recommend and be staying again!

    8.8

  • Anonymous
      United States of America
    August 18, 2014

    The rooms are much like an apartment and parking is not bad

    2 out of 3 stays their has been problems with my room the first room upon arrival was not cleaned or ready to check in at 2 am and the last room the active went out and they provided me a fan. After complaining again about a fan not being acceptable they transfered me to another room

    7.1

  • Rogelio
      United States of America
    August 14, 2014

    All.

    9.6

  • Katie
      United States of America
    August 13, 2014

    The pool

    No Internet connection the entire time, they never came to clean the room, there were nats everywhere in the kitchen and bedroom it was just horrible

    3.8

  • Tawnya
      United States of America
    August 13, 2014

    The size of the rooms and comfort

    The pool was broken

    7.9

  • Elton
      United States of America
    August 11, 2014

    Pricing

    Initial service, room wasn't ready. Room wasn't that clean, carpet was super dirty.

    5

  • Anonymous
      United States of America
    August 10, 2014

    This place had an apartment like feel with full size fridge and stove and balcony. Bed was comfortable.

    When I arrived at 2 am I was given a room that had not been cleaned so they had to assign me to another. The rooms do not have microwaves. Parking is limited at least getting one remotely near your room.

    7.9

  • Jeanette
      United States of America
    August 8, 2014

    We really enjoyed the location of our hotel everything very easy to get to,front desk staff very pleasant and helpful

    The fact that our room was not ready when we arrived and the housekeeping supervisor has a bad attitude,the handicap accessiable room we were in the carpet in the bedroom stayed soaked our entire stay and as large of a hotel they should have more than one handicap parking space I had to unload my wheelchair bound husband on the side walk before I could park very unhappy about that

    7.5

  • Elaine
      United States of America
    August 7, 2014

    Unit was older but very large and clean.

    Area hotel was in did not appear safe. Nothing happened while there, we were just uncomfortable with surrounding area. Had to keep checking on car overnight.

    8.3

  • Dominick
      United States of America
    August 6, 2014

    This property was very nice and I will definitely stay again. Hopefully soon!! Nice kitchen area and all!! Highly recommended.

    Sofa bed mattress needed much attention.

    9.6

  • Victoria
      United States of America
    August 4, 2014

    Room was in good condition. Staff was friendly and helpful.

    Gym facilities were not available, as advertised. Plaque in room said check-out was noon, however, we received a call at noon saying that check-out was 11 am.

    7.5

  • Anonymous
      United States of America
    August 3, 2014

    Dirty and poor service

    4.2

  • Raymond
      United States of America
    August 3, 2014

    Great value for the facility type, quiet, really nice staff. Breakfast was well prepared and the staff worked hard until close to make sure everything was available. Great having a full kitchen and separate room from living area. Close to Randolph AFB, a big HEB grocery store and lots of restaurants. Downtown is only a short 15 min. drive so you get the fun without the riverwalk hassle!

    Needs some minor restoration. Really could use a good mopping and carpet cleaning. Kitchen sink needed some baking soda to handle minor odor. Need to get Time Warner Cable to do their job and fix cable lines which dropped out often. NONE of these things are deal breakers however. Just a bit of a touch up and this is a great place!

    7.5

  • Edith
      United States of America
    July 29, 2014

    It was pretty on the outside, It was arranged like a one bedroom apartment and looked like apartments. The grounds were nice.

    My first impression of the lady who worked at the desk from 7 am to 3 pm was very rude and not helpful. I wasn't aware that check in was 4 pm. I had an appt at 4 pm and asked if I could check in at 3 pm. She absolutely wouldn't allow it. I knew they had to have at least one room. The breakfast was not that good, my room was filthy. I wiped the kitchen counter because I had spilled water on it and it was so dirty! GROSS! There was a stain on the carpet in front of the bed where you get in and out of the bed, it was a large yellow stain, either vommit or food. The couch had stains on it. Then at 3 am people were making a lot of noise in the court yard and woke me up. Too noisy. Then I received a call from the front desk telling me that check out was 11 am when on my Booking.com reservation it said noon. The lady was rude about it. I was going to check out anyways. Terrible experience and no flexibility to help the customer at all. The next shift was nicer and the older lady at 7 am was nicer. Super dissappointed with my experience. I won't stay there again. Trying to get to the hotel and going South was a hassle, had to find turn arounds.

    2.5

  • Anonymous
      United States of America
    July 29, 2014

    Very quiet, and apt looking complex, comfortable. Huge area. Worth the money

    Floors weren't so clean, there was hair and carpets were dirty

    5.8

  • Rosie
      United States of America
    July 29, 2014

    Front desk was rude

    8.8

  • Frederica
      United States of America
    July 28, 2014

    The size and comfort of the rooms were great The location was perfect. The breakfast was nice. I would recommend the hotel to friends.

    The pool was not working. We had water leaking in the closet and the smell was horrible. The repairman did not fix it until the day we were checking out.

    9.2

  • Anonymous
      United States of America
    July 27, 2014

    The breakfast area was a little small and should be extended to longer than 7 to 9.

    10

  • Anonymous
      United States of America
    July 24, 2014

    price, roomyness

    coffee pot could have been full size.

    7.9

  • Roger
      United States of America
    July 22, 2014

    It was like staying in an apartment.

    We left for what we were doing that day late. Housekeeping knocked on our door and we told them we were still there. A bit later we left. When we came back that evening housekeeping had not been there. I have never stayed in a motel that didn't clean my room so I will not be staying there again and I will not recommend your motel to friends.

    6.7

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