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13101 East Loop 1604 North, San Antonio, TX 78233, United States of America – Show map
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191 verified reviews
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Hawthorn Suites by Wyndham San Antonio NE's staff speaks: English
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WiFi is available in the hotel rooms and is free of charge.
Free public parking is available on site (reservation is not needed).
24-Hour Front Desk, Laundry, Business Center, Fax/Photocopying
Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
Extra beds are not available.
One child under 4 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Ideal Alternatives for You
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 191 reviews
Value for money
Show reviews from:
TownePlace Northwest offers all-suite accommodations a 15-minute drive from downtown San Antonio.
Score from 47 reviews Very good
This hotel is located 2.5 miles from San Antonio International Airport. The hotel offers free airport shuttle service, free Wi-Fi, indoor swimming pool and bistro-style restaurant.
Score from 167 reviews Excellent
Located within a 5-minute walk of the San Antonio Riverwalk and The Alamo, this hotel offers an outdoor pool and a daily continental breakfast. It features modern guest rooms with free Wi-Fi.
Score from 480 reviews Excellent
This Marriott is in the city center, 547 yards from the Tower of the Americas and 1 mile from the Alamodome. It features an outdoor pool and a croquet lawn.
Score from 38 reviews Very good
Good value for rate paid in San Antonio. Lots of space. Reasonably functional kitchen area.
This is a renovated apartment complex. Some of the fixtures in the bathroom are old and need to be upgraded. If staying on the ground floor, you hear every footstep taken by the people above you on the second floor. There were no disposable cups, so for a glass of water, you had to hope the glassware was clean.
Good spacious room for your buck
The staff was very unhelpful and rude. I forgot a valuable in the hotel and it took them about 48 hours to confirm what I called about my missing item. I asked why house keeping had not notified them of their findings and they stated because it was not their protocol. So no one knows what house keeping finds unless the owner calls claiming to have left something. They refused to mail me my item and I had to travel back to the hotel to get it.
The location I liked
The facility is in bad need of renovation. The bathroom was gross. I have stayed at motels that had better comfort. The inside of the room like an appartment you wood see in the hood. Basically it was not worth the $137.00 I paid for the night.
The bedroom is separated from living room. Living room comes with sofa bed. Bedroom has walkin closet.
Restroom needs to be remodeled. Its a bit old.
It was quite, clean, very comfortable. Lobby felt comfortable to hang out in. I like that they were once apartments. I would recommend this place to friend n family.
Couldn't get into room first try. Checked out 6am clerk not very friendly, but it WAS 6am.
Price an comfort was fair.
Staff was poor, did not clean our room an refused service multiple times even to get extra towels for my wife. Very disappointed, would not recommended.
We enjoyed our stay. Yes this place is not new construction, and it is not perfect, but for the price we were very comfortable and had plenty of space. We used both bedrooms and the sofa bed. We even borrowed a pack n play for my 1yr old. We appreciated both bathrooms and the kitchen space. It was clean and the staff was very friendly. For the price you can't beat it.
Give thanks to the stove/oven. I was able to prepare green bean casserole for a Thanksgiving Luncheon.
Dirty carpet and floors
Everything was clean. The breakfast was the best ever seen. It was a great value for money. Try it.
rooms spacious comfortable. great price.
could be cleaner.
Everything was very nice
Not enough pans to actually cook anything.
Love the quietness and that it was easy to get around for someone that was handicapped (did not request that type of room). Over all I would love to come back and stay longer.
Just needed more cooking items (that were stated above). Also needed and requested ( upon reserving room)more towels but did not get them.
was a great value for our trip. there was 3 ladies and having a place for each of us to have privacy was wonderful.
no much if anything. we were thrilled.
I liked the room. The room was honestly one of the best I've seen for the cost. I was blown away and couldn't get over how amazing the room was. But I would much rather stay somewhere with a friendly staff and a lower quality of room than what I went through. Will explain in what I didn't like.
I get there around 11:00 at night, after reserving the room online using booking.com . My girlfriend and I had spent the entire day taking care of logistics regarding moving into our new place but it wasn't ready until the following Monday, so we decided to come here. So I show up and the card I reserved the room on booking.com is being "refused" by the clerk at the desk, which was frustrating but I'm sure the front desk attendant(Elizabeth) was just doing her job. So I go to Walgreens and put cash onto a prepaid debit card totalling in $500(just in case a deposit may have been required) The room was 95$ or so for the night. So I brought the debit card back and it was as well not allowing me to book the room with it. I didn't understand why and I asked Elizabeth if I paid a deposit cash(I had more than enough to pay for an entire week stay of the room in cash, and it was already late and I was set on staying at your hotel. After explaining the situation she took $100 cash from me and allowed me to stay the night. In the morning I found out that my apartment would not be ready for moving in that day due to an issue and I really did not want to go running around to another hotel, so I asked if I could pay cash for ANOTHER night, and she refused. I asked to speak to a manager to try and see why it was not okay and she immediately treated me as if I was trying to pull some sort of scam. Once again, I had MORE than enough cash in my pocket and a card loaded with $120, and I'm being treated as if I'm trying to scam your hotel by asking to stay another night, paying full price for the room, and checking out in the morning. Both Elizabeth and the Assistant Manager treated me like I was scum and refused to allow me to stay another night and ordered me to leave. They said the check out time was 11:00 am(the check out time was noon and was on all of the documentation) to force me out of the room.
Size of room
The breakfast is really good and the staff friendly. The rooms are basically small apartments which is nice for a longer stay. Quick access to various parts of northern San Antonio and downtown. Price was awesome which has brought me back for multiple visits for my one night business trips.
Facility has been updated but still shows its age. This area of San Antonio is questionable.
I liked the spaciousness
I did not like being able to hear the road noise from the freeway. I also saw a cockroach in the kitchen.
the price, breakfast, and location.
I had a upstairs unit with 3 young kids.
We like the cleanliness, the size of the place and the overall experience of Hawthorn Suites. It was enjoyed by both of us.
breakfast ends too early.
Roomy Full size fridge Comfortable bed Quiet Nice staff Older property but it's worth the price with the roominess & easy access to freeway. Definitely stay again
Uncomfortable sofa bed Hard to get to - intersection/exit difficult Cooking pans old
A very nice stay. Beds were extremely comfortable. Breakfast was delicious. The staff was really friendly.
The second night of my stay there were kids in the pool until 3am. I was having a hard time getting sleep with all the rowdy noises. Also, all the staff were not on the same page. I talked to 3 different people and they all told me different times I can check out.
The room was nice. It was a two bedroom suite that allowed me to sleep without having the kids in the room.
Breakfast was not served until 7. That sucked since we got up at 6:45.
Room had living area and separate bed rooms, full kitchen was nice. Staff was friendly and helpful. Good location...only about 15 minutes to down town.
There was a kitchen with dishes, but no pots or pans or anything to cook with. Pool not very clean. Rooms were nice, but furniture outdated and carpet really bad.
The staff was all very polite and friendly. Stopped the housekeepers to tell em they are doing an awesome job and thank them. Super friendly faces! Grounds looked awesome, well kept, and clean. Room was really comfortable and had a great two nights sleep after long days of walking San Antonio! Will absolutely ky recommend and be staying again!
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