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6191 Zumstein Drive, Columbus, OH 43229, United States of America – Show map
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304 verified reviews
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Hawthorn Suites Hotel Columbus North's staff speaks: Spanish, English
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BBQ Facilities, Outdoor Pool, Outdoor Pool (seasonal), Grounds
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
24-Hour Front Desk, Laundry, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 16 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
One child under 2 years stays free of charge in a crib.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Ideal Alternatives for You
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 304 reviews
Value for money
Show reviews from:
This Ohio hotel offers both indoor and outdoor swimming pools and a hot tub. Free Wi-Fi and an on-site restaurant are also featured. Columbus city center is a 15 minute drive away.
Score from 273 reviews Review score
Located steps from the Columbus Convention Center, this hotel features free Wi-Fi and a daily continental breakfast.
Score from 187 reviews Very good
This all-suite hotel is 15 minutes south of downtown Columbus and Port Columbus Airport.
Score from 154 reviews Review score
This hotel in Columbus is located off Interstate 71, a 15-minute drive from downtown Columbus. The hotel provides free continental breakfast and free Wi-Fi.
Score from 115 reviews Review score
Very pleased with stay. Iwould recommend. beds were really nice. The staff very freindly.
The only thing that could have been better was the couch and chair. They were a little small and getting worn out.
spacious Food was good Friendly staff
Needs updating, badly. But comfortable.
Clean, comfortable. Excellent breakfast fare. Competent, friendly staff.
Friendliness of the staff
The hotel needs an upgrade
The room was dusty and lots of visible dirt. the bed was very low to the floor almost had to fall into it and I am only 5'3". The room had a funny odor as well. I would not stay there again.
the concierge was very friendly and welcoming.continental breakfast was refreshed often with reasonable number of options daily. checkout was the most expedient i have ever experienced. even though the location was just off the interstate the traffic noise was very subdued in our suite.
the kitchen had very little utensils or dishes and there were not extra blankets available in the room. also the shower is in need of an update.
Dirty, microwave had not been cleaned. Couch held up by a stack of 2x4's. Stains in tub. Smelled.
Coming to Columbus , to see a sick friend, Was a stressful situation, but the staff and our stay made our stay very nice! Will be back! Very good people! Blessings
Kitchen was not as updated with dishes in the dishwasher and stove quite old. But, again enjoyed our stay so much!
The Price was wonderful (we got it a steal of a killer rate for as many days we were going to be there). The staff was very nice extremely outgoing. they even let us check out wayyy later than our late check out (as long as we turned the key in by 12p we wouldnt be charged for the extra day). I cant remember what it was but I had such an off-beat request for something and they were able to get it for me right away. The hot breakfast was ACES!! Get there early enough and it was like a home cooked breakfast, eggs, bacon, hashbrown/potatoes, make your own waffles (which always came out beautifully golden brown) variety of cereals, fresh fruit, yogurts, muffins, bagels, and toast, Sweet orange juice, flavorful apple juice, 2%, vit d, & chocolate milks, very fresh and strong coffee, regular and herbal teas. The room was a very good sized room queen with a nice size pull out couch I think we may have had one of the new couches because it looked and felt fairly new. TV had all the channels including premium channels. Wifi very good very strong, each building has their own wifi signal, and they give you the passcode at check in with your key cards. Last but definitely not least, the bed. MAN O MAN That bed..sweet bejeezus wish I could have took it home with us!! Let me put it this way...we came from out of town not far maybe 2-3 hour drive nothing too strenuous or tiring everyday that we were there we almost slept the whole day away and stayed in bed until as late as possible because we would wake up and fall right back to sleep!! even the kids...even the baby, now thats REALLY a big deal !! It was very relaxing with clean white nice smelling sheets (which is a HUGE deal with me) and plenty of pillows I think 4 or 6. The bed was roomy nice and sturdy, firm yet nice and buttery soft that kind that just melts with your body not too it; yet still keeps you nice and firmly protected. AWWW what a joy, if the breakfast or nothing else was worth it, this definitely...
Didnt like the $20.00 extra fee that they tacked on as a deposit charge which nobody initially told us about, nor did they have posted, which overdrew my debit card and declined it, and left me scouring around town for a bank that accepted my co-op credit union (because they dont accept any type of cash payments or deposits), which took all about 2 hours, until I just decide to forget it and come back and use my credit card which I hate using (unless only in cases of emergencies). We also didnt like the sketchy characters that kind of lurked around the area a bit, some appeared to be possible recoveries (which is why I believe is another reason why they tell you several times and then actually have you initial an affidavit stating you understand the fact they have told not to leave ANY personal belonging in you car!), we later found out that there is free vouchers that are given out to the homeless for them to stay there as shelter in some areas sometimes as well. Which leads me to another thing, even though it was the very best thing we enjoyed (the free hot breakfast) you had better get there a little early (not close to closing 9a) otherwise you risk the chance of getting almost nothing at all, as I had seen it with my own eyes two homeless families and a couple and two single gentleman had pretty much cleaned them out of the food (like literally came in with a box to take food back to the room...even though they strongly suggest no food is to leave the area they really dont say anything about you taking food back, especially to other family members that has stayed behind in the rooms) while that cant determine who are actually guest or not there to be eligible to eat hot breakfast (the only way they can determine that is if you have a key to actually open the front door early in the morning to be able to access the front desk area and breakfast area upstairs) is really the only way they believe you are a guest... so when they have their suspicions...
Dirty rooms and poor service
There's a giant eagle practically next door so if you forgot anything it's convenient to replace
There were men's boxers and socks in the closet when we checked in. The furniture smelled like an ashtray. Random person knocking on our door at 4am. My parents own timeshare and we've started at Wyndham resorts so I was expecting a lot nicer accommodations.
THE EMPLOYEES WERE SPECTACULAR
holes in carpet covered by door mat/sidewalks uneven/be careful
Location great, breakfast, can't beat that price!
Housekeeping did not clean my room(no 1 came I'm my room). Hotel needs to be clean inside and out.
Staff not very professional Furniture soiled and dirty Smelled like old cigarettes
I did not feel safe. People were loudly partying and walking around in the middle at 12 midnight on a Wednesday night.
Noisy upstairs neighbors!
Property and furnishings old worn and dirty...
Tons of space
Beds could have been more comfortable.
The price for 5 people was a good deal. It did provide divided sleeping spaces and 2 bathrooms which was nice for 5 people. The TV reception was good. I did provide a complete kitchen and it was nice having a full size refrigerator. The desk staff were nice and friendly. Bedding and towels appeared to be clean.
The furniture and room were very old and worn. There were spots on the bathroom counters and black stuff on the grout in the bathroom. Linoleum in kitchen was coming up. Silverware in kitchen appeared dirty. Ceiling fan was covered in dust and dirt. The lights in the parking lot were out and made us concerned about security. We requested weekend maid service at check-in and did not receive it. We requested non smoking room on our reservation which the rooms were all supposed to be but our room smelled like smoke and there were cigarette butts everywhere outside our doors. Smoke from the unit below us came up into our unit.
We came down for a Crew game on September 20, so we only stayed for Saturday night, but the room we had was amazing!! I didn't want to leave the bed, it was so comfortable. We had 3 beds, 2 bathrooms, and an entire upstairs for only 89 dollars. It really was a treat. And everyone on the staff we met there was really nice and helpful! We enjoyed ourselves thoroughly! Thank you!!
Kelvin at the front desk was very helpful. Not only did our check in process go smoothly, Kelvin looked up and printed out directions to everywhere I needed to go. Breakfast was delicious! The room was absolutely beautiful!
On booking.com they say there are no extra fees and you do not need a credit card to book but there was a 20$ incidental fee and they they didn't credit my card they would give my room away. True the 20 dollars was refundable after you check out but if I was expecting only the price quoted without extra fees as advertised and I had no extra I would be in trouble.
The room was beautiful. It had an upstairs with a queen bed and it's own bathroom and shower. Downstairs had a king bed and it's own bathroom & shower. It had a pull out downstairs as well.
The area. Made reservations for five, they provided towels for four. Mentioned that at the front desk during check out and was told I could have came and asked for more. Told them I thought you would provide the amount the reservation was made for.
The cleanliness. I got a supposedly clean towel that had grass on it. The couch was horrible, broken down and very hard. The bed had "hair" on the sheets. There were gnats flying around. Our bill was only $92 but they tried to take $148 from us until I called them when I got home after I looked at my bank acct. Some how they made a "mistake". We will never stay in that location again.
Did not read special request Assigned us a suite in which we would have had to take sister in wheelchair up two flights of stairs outside Did not want to resolve Could not say if I would be charged even tho we could not stay Refused to recommend someone else who could accommodate wheelchair
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