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Hawthorn Suites Sacramento
321 Bercut Drive, Sacramento, CA 95811 – Show map
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71 properties in Sacramento
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341 verified reviews
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Hawthorn Suites Sacramento's staff speak: Spanish, English
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BBQ Facilities, Outdoor Pool (all year), Grounds, Sun Deck
Tennis Court, Fitness Center, Hot Tub
Food & Drink
Free! WiFi is available in all areas and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
Room Service, Vending Machine (drinks), Vending Machine (snacks), Shuttle Service (free), Airport Shuttle (free), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to three children under 18 years stay free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
All older children or adults are charged USD 10 per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hawthorn Suites Sacramento accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Please note: The primary guest at this property must be at least 21 years old.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 341 reviews
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Lovely rooms, clean spacious & well equipped
Great breakfast Good gym Great price
It is clear the cheap price is a result of the hotel not spending more money on a better key card system. We had to re-magnetise our cards virtually every use. This was frustrating and unacceptable. It was in Sacramento. It is apparent there is no reason to visit Sacrcamento other than for business, and if your business takes you there regularly, I suggest you change jobs (clearly though, this is not entirely the hotel's fault).
The smell of the room was stale and smokie, the staff was not upfront.
Great free breakfast! Good value for the money. The night I was there it was quiet and was able to sleep peacefully (which is unusual for a hotel). Pleasantly surprised.
There's really nothing I did not like.
The room was basic but nice. The hot breakfast was very good! The pool and whirlpool were great for relaxing and having a little fun. We felt safe, despite the surroundings. It was a good deal for what we paid overall.
The location has gone down. There are homeless people walking along the street (but not within the hotel grounds). Also, the towels were kinda thin.
Rooms were large, about 400 sq ft Beds were comfortable Rooms were clean Breakfast was above average Hotel staff was very professional and friendly Pool area was clean and the grounds were well kept Denny's and McDonald's are in walking distance
It's next to a gas station which had some shady characters hanging out. The door in my room had daylight coming through around the whole frame.
Nice room bed was great
Staff was friendly and very helpful. Enjoyed the WiFi, kitchen, and access to the fitness center.
Service is good, staff is friendly.
Bathroom was inacceptable! The paint was coming off from the bathtub.
+ 3 miles from capital mall + quiet enough
- breakfast is not rich, coffee is terrible - soap + shampoo, no option with gel + shampoo - bed furnishing looks non-ironed
I like that the room had everything in it but the set up is not good.
I didn't like the fact that it supposed to be non-smoking but people smoke right out side the door
It was only 4 minutes away from our weekend festival. Nice size rooms. really only needed it for sleeping. The free breakfast is pretty good. Ladies were very nice and efficient at the check-in desk
Maybe a better shower head
The place was clean and seamed secure
The beds were terriable and the pillows even worse lol, the maid did not do a good job on the room and did not leave coffee or cups several times, the fridge was not cold and needed to be replaced, the remote control did not work and the towel rack was falling off the wall
This hotel is an easy drive to downtown Sacramento. Its comfortable suites offer a chance for some family time without the need to go out to eat - very welcome on a long road trip. There is a good supermarket a 5 minute drive away.
The hotel was very full and noisy in the public areas - poolside and restaurant. It was difficult to find a table at breakfast. Air conditioning was inadequate.
love the hotel
the front desk staff not only lied but call me out of my name
Poor WI-FI not good for businesst can not do my business work in my room..
The rooms were very large, well appointed and very clean. The AC was very nice as it was over 100 degrees when I was there. The pool felt great and the bar had good drinks at reasonable prices. Overall it was a great experience.
Bathroom was dirty in first room
When I checked out knowing I will never be back
Room was dirty and the hotel was very old
Very nice room for the price and how close it was to down town
The location was run down a lot of homelessness in the area so really did not feel that safe
Hotel has 4-5 different buildings, all except for the main building seem old. Check in was fast and efficient and breakfast buffet was great. However, many hotels in area, doubt would ever return due to many cons.
1. Telephoned hotel while on the road - first time was on hold for over 5 minutes before hanging up, second time, on hold for almost 4 minutes before hanging up. Staff attentive when there, clearly not enough staff to provide timely customer service to all. 2. Was in building "C". Hallway had popcorn and other litter on the carpet (6 pm). Refrig had alot on ice in freezer section. Many dark haris in the bath tub - at least 7. 3. Hotel room telephone was dead and had no dial tone. TV remote batteries virtually dead. Telephoned front desk via cell phone to report problems, was told batteries would arrive in 10-15 minutes, never arrived. Opted not to have maintenance come up to fix telephone since we had to get up early and did not trust person would arrive in a timely manner. 4. At midnight several children or teens returned from a ball camp? and made constant noise in the hallway. Peeked in hallway and saw them sitting, eating and drinking in the hallway. Called front desk and security was sent up, noise continued and security went up again at 12:30 am. Hallway filthy with garbage next morning along with other guests leaving trash outside door since each room only has one small waste basket. Beer cans also outside on ledges between buildings. Elevator floor absolutely disgustingly dirty.
A decent breakfast was served.
We had to switch rooms. The first room was dirty, the chair cushions were everywhere, there was hair in the shower and on the towels, the bathroom counter had not been wiped. It was just awful. The second room was better, but still had some cleaning issues. Their maid staff needs help. I have stayed her before but it was definitely down hill!
Wifi not working well
For the price, this hotel can't be beat. I believe it's only a 5-15 dollar difference in price between this hotel and others on this street. However, this hotel is by far the best of all them, serving hot breakfast and having memory foam beds in each room.
The maids here were very rude. Each day the housekeeper would ask me if I was leaving yet as if she wanted me to leave and even slapped my hand when I tried speaking to her in English about trying to get more towels.
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