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Hawthorn Suites by Wyndham Airport East Hotel
2084 South Hamilton Road, Columbus, OH 43232 – Show map
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189 verified reviews
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BBQ Facilities, Outdoor Pool (seasonal), Sun Deck
Tennis Court, Hot Tub
Free! WiFi is available in all areas and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks), Airport Shuttle, Airport Shuttle (free), 24-Hour Front Desk, Express Check-in/Check-out, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Soundproof Rooms, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Air Conditioning
From 3:00 PM
Until 11:00 AM
Children and Extra Beds
All children are welcome.
Free! Up to two children under 12 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
Extra beds are not available.
Free! One child under 4 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hawthorn Suites by Wyndham Airport East Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
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Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Please note that guests are required to give the hotel notice 24 hours in advance of desired airport shuttle service. The shuttle runs from 06:00 until 24:00.
Please note that free parking is limited to 7 days. After the first week USD 25.00 will be charged for each following week.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 189 reviews
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The layout of the room.
The property is unkept and run down. Drab , needs painted. Lawn needs landscaping. Algae growing in the outsides of the rooms. Needs powerwashed. Rooms not very clean. Staff continued to rush us and knock on the door while we were packing to leave. Pet deposit not returned. No pet damages done.Breakfast bar kept running out of food. Wouldn't stay there again.
The hotel was located just off I-70 which was where we wanted to be for easy access. Our bed was extremely comfortable and linens clean. Food was okay buy nothing to brag about.
We were on the second floor so we had to walk up with our luggage. The steps were wood and split (rotten wood) and the railings were extremely loose. There was a lot of dry rot that needed to be taken care of.
The staff is excellent..The new night girl has excellent customer service. Evan was great assisting me on the phone as well. The day shift man negotiated a flat rate for my taxi ride to the airport, he was helpful. The breakfast girl works really hard to accommodate all the guests.
The hotel offers an airport shuttle with limited hours and 24hr advance notice. The cab ride to the hotel was $28.00. The next morning since there was a mix up, I had to pay a negotiated taxi fare of $22.00 to take me to the airport to get my rental car. For a total if $50.00 in cab fare, I would stay at a closer hotel or one with more flexible shuttle service.
My primary reasons for going with this place was the pool and the room setup. I know my two boys ages 7 and 12 would love the little kitchen and the fact they have a loft type room away from their parents. Had their own tv and bathroom up there so that was a hit.
The fact that the steps outside the room were a little rickety. Also there were lots if ants. Only saw one in the room and we took precautions to keep all left over foods in fridge. Even open bags of chips and such. Once opened I stored them in fridge just in case Also couldn't get the tv in the common area the little living room so we could all hang out together and relax. My husband complained and asked for someone to call him back to resolve. I thought if they gave us some type of credit or in the least a return call I wouldn't make a big deal. But the fact we never even we given a call is upsetting. The room wasn't cheap and ants and a non working tv in the main room deserves attention in my eyes.
Being that there was a green leafy substance on night stand!!The fact that it is associated with Wyndham is unbelievable. The place needs a remodeling and up keep!!! I will not stay at another property of Hawthorne due to this!!!everything dirty n breakfast was not worth going!!!
The room set up was great.
No trashcan at all, the bed was VERY uncomfortable.
Facility would be superb with a thorough cleaning, a few coats of paint and some updating.
I liked the location to the interstate. It was close but yet far enough away to be quiet. I liked the spacious room with the sofa, and the dining/kitchen space.
The lack of adequate sound barrier in ceiling. We could hear the guests walking around in the room over our first floor room. We did not hear talking or TV noise just footsteps noise.
Didn't like NOTHING!!!! Definitely not worth $100. Bugs in sink,cabinets, and refrigerator. Bathroom way too tiny. No trash cans. Stingy on extra bedding.
Room full of flying and crawling insects. Spiderwebs are all over the corners of the room, under the bed and behind the curtains. It is just an awful place, ruined my stay in Columbus.
I liked the price and the concept of the breakfast buffet. The staff was friendly and the room was big. Bed was comfortable.
Where should I start...? The road to the hotel was filled with potholes and looked like we were headed to a terrible area. We got our keys and went into our room excitedly after a long day of traveling. There was some weird white powder on the floor by the sofa (the sofa that had random cuts in the back of it?). The kitchen was big but we did not have dish soap or anything. We walked into the bathroom and were smacked in the face by the smell of pee. There were drip marks all over the shower wall. It was DISGUSTING!! We were too tired to deal with it but in the morning we went to the desk after showering on a SLIMY tub floor and seeing that our socks were BLACK after walking on the carpet. They assured us they would vacuum, clean the bathroom, OH and replace the filter in the AC so it would actually work. We left for the day and came back, curious to see if anything had been done. The floor was still messy but the AC was on and the bathroom didn't smell like pee anymore. The shower was still dirty, though. The breakfast "buffet" had potential but the seating made it so you had to weave between chairs to get to any of the food, which was awkward. There was a waffle maker which was great. Other than that, they had sausage patties, "eggs" (round circles of rubber egg-like substance) and potatoes along with the normal cereal, bagels, etc. We came back from the zoo on our third day and they had taken our towels and not brought fresh ones. This place is a hot mess, and we will not be staying there ever again! I could go on and on about how run down the buildings were but I think you get my point.
FURNITURE WORN AND STAINED
The layout, location, breakfast
Toilet needed bolted to floor, nothing major
Staff did address my issues.
The first room had the bedroom ceiling falling into the bathtub and I could see the bottom of the front door. Both rooms smelled heavily of smoke even though they were supposed to be smoke free. The fridge was not clean.
It was very comfortable
The place needs an upgrade and our rooms was not clean the days we were their.
It's in the middle of the ghetto!!!
I like the set up of the room and that it had full service kitchen
cleanilness, I had to reclean, tub drain not working properly at all and mattress stained on pull out couch.
The manager and staff were very friendly and helpful
Very surprised at seein rooms were suites...well kept,neat STAFF was very Friendly n Courteous.
Outside of buildings needs TLC ;rust an wood rot. Bathtub needs scrubbing had soap scum on for some time Room 121. Outside door needs weather stripping not only because of seein light all around but Noise came thrgh Loudly Big Time.
location is easy to find，room's big
not very clean especial kitchen
We were just looking for a place to sleep. It had easy on off access from the highway and was clean
We arrived late and it was on a frontage road that was a dead end. It was very creepy and I didn't feel real safe. Probably would have been a lot better if we had arrived earlier and could have seen the place in the day time.
The room was very clean and nice. Will stay again
There were alot of places to eat that were nearby.
They overcharged me.
The location was good, the office staff was very pleasant and friendly. Abe was suppose to call me back able some issues and was to adjust my total room amount but he had not called me as of yet.
I did not like housekeeping because they didn't come to my room for two days in a row and when I requested towels to be left in room they were not left. I had to go to the front desk to request more. Also the people up stairs we making a lot of bumping noise, kids running around, I called to report it once but it continued to happen. I needed the quiet to do school work as I'm a student online. Feel I need to be compensated for the inconvenience. I can be reached at (251) 401-3811. I was in room 514 from 06/05/2014 -06/09/2014. Petrinia Charley.
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