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Show map Hawthorn Suites by Wyndham Airport East Hotel

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Newest reviews for Hawthorn Suites by Wyndham Airport East Hotel

  • Lisa
      United States of America
    August 15, 2014

    The layout of the room.

    The property is unkept and run down. Drab , needs painted. Lawn needs landscaping. Algae growing in the outsides of the rooms. Needs powerwashed. Rooms not very clean. Staff continued to rush us and knock on the door while we were packing to leave. Pet deposit not returned. No pet damages done.Breakfast bar kept running out of food. Wouldn't stay there again.

    4.2

  • Brian
      United States of America
    July 29, 2014

    The hotel was located just off I-70 which was where we wanted to be for easy access. Our bed was extremely comfortable and linens clean. Food was okay buy nothing to brag about.

    We were on the second floor so we had to walk up with our luggage. The steps were wood and split (rotten wood) and the railings were extremely loose. There was a lot of dry rot that needed to be taken care of.

    7.1

  • Laura
      United States of America
    July 29, 2014

    The staff is excellent..The new night girl has excellent customer service. Evan was great assisting me on the phone as well. The day shift man negotiated a flat rate for my taxi ride to the airport, he was helpful. The breakfast girl works really hard to accommodate all the guests.

    The hotel offers an airport shuttle with limited hours and 24hr advance notice. The cab ride to the hotel was $28.00. The next morning since there was a mix up, I had to pay a negotiated taxi fare of $22.00 to take me to the airport to get my rental car. For a total if $50.00 in cab fare, I would stay at a closer hotel or one with more flexible shuttle service.

    8.8

  • Edward
      United States of America
    July 28, 2014

    My primary reasons for going with this place was the pool and the room setup. I know my two boys ages 7 and 12 would love the little kitchen and the fact they have a loft type room away from their parents. Had their own tv and bathroom up there so that was a hit.

    The fact that the steps outside the room were a little rickety. Also there were lots if ants. Only saw one in the room and we took precautions to keep all left over foods in fridge. Even open bags of chips and such. Once opened I stored them in fridge just in case Also couldn't get the tv in the common area the little living room so we could all hang out together and relax. My husband complained and asked for someone to call him back to resolve. I thought if they gave us some type of credit or in the least a return call I wouldn't make a big deal. But the fact we never even we given a call is upsetting. The room wasn't cheap and ants and a non working tv in the main room deserves attention in my eyes.

    5.4

  • April
      United States of America
    July 19, 2014

    Being that there was a green leafy substance on night stand!!The fact that it is associated with Wyndham is unbelievable. The place needs a remodeling and up keep!!! I will not stay at another property of Hawthorne due to this!!!everything dirty n breakfast was not worth going!!!

    4.2

  • Jennifer
      United States of America
    July 13, 2014

    The room set up was great.

    No trashcan at all, the bed was VERY uncomfortable.

    6.5

  • Pamela
      United States of America
    July 11, 2014

    Location

    Facility would be superb with a thorough cleaning, a few coats of paint and some updating.

    6.3

  • C.
      United States of America
    July 9, 2014

    I liked the location to the interstate. It was close but yet far enough away to be quiet. I liked the spacious room with the sofa, and the dining/kitchen space.

    The lack of adequate sound barrier in ceiling. We could hear the guests walking around in the room over our first floor room. We did not hear talking or TV noise just footsteps noise.

    7.9

  • Carlisa
      United States of America
    July 9, 2014

    Didn't like NOTHING!!!! Definitely not worth $100. Bugs in sink,cabinets, and refrigerator. Bathroom way too tiny. No trash cans. Stingy on extra bedding.

    2.9

  • Mohannad
      United Arab Emirates
    July 8, 2014

    Nothing.

    Room full of flying and crawling insects. Spiderwebs are all over the corners of the room, under the bed and behind the curtains. It is just an awful place, ruined my stay in Columbus.

    2.5

  • Christina
      United States of America
    July 6, 2014

    I liked the price and the concept of the breakfast buffet. The staff was friendly and the room was big. Bed was comfortable.

    Where should I start...? The road to the hotel was filled with potholes and looked like we were headed to a terrible area. We got our keys and went into our room excitedly after a long day of traveling. There was some weird white powder on the floor by the sofa (the sofa that had random cuts in the back of it?). The kitchen was big but we did not have dish soap or anything. We walked into the bathroom and were smacked in the face by the smell of pee. There were drip marks all over the shower wall. It was DISGUSTING!! We were too tired to deal with it but in the morning we went to the desk after showering on a SLIMY tub floor and seeing that our socks were BLACK after walking on the carpet. They assured us they would vacuum, clean the bathroom, OH and replace the filter in the AC so it would actually work. We left for the day and came back, curious to see if anything had been done. The floor was still messy but the AC was on and the bathroom didn't smell like pee anymore. The shower was still dirty, though. The breakfast "buffet" had potential but the seating made it so you had to weave between chairs to get to any of the food, which was awkward. There was a waffle maker which was great. Other than that, they had sausage patties, "eggs" (round circles of rubber egg-like substance) and potatoes along with the normal cereal, bagels, etc. We came back from the zoo on our third day and they had taken our towels and not brought fresh ones. This place is a hot mess, and we will not be staying there ever again! I could go on and on about how run down the buildings were but I think you get my point.

    5

  • James
      United States of America
    July 4, 2014

    LOCATION

    FURNITURE WORN AND STAINED

    6.3

  • Joseph
      United States of America
    June 30, 2014

    The layout, location, breakfast

    Toilet needed bolted to floor, nothing major

    9.6

  • Cindy
      United States of America
    June 29, 2014

    Privacy

    7.5

  • Christal
      United States of America
    June 29, 2014

    Staff did address my issues.

    The first room had the bedroom ceiling falling into the bathtub and I could see the bottom of the front door. Both rooms smelled heavily of smoke even though they were supposed to be smoke free. The fridge was not clean.

    5.4

  • Angela
      United States of America
    June 24, 2014

    It was very comfortable

    The place needs an upgrade and our rooms was not clean the days we were their.

    6.3

  • Amanda
      United States of America
    June 24, 2014

    It's in the middle of the ghetto!!!

    4.6

  • Shawanna
      United States of America
    June 24, 2014

    I like the set up of the room and that it had full service kitchen

    cleanilness, I had to reclean, tub drain not working properly at all and mattress stained on pull out couch.

    4.6

  • Kyle
      United States of America
    June 24, 2014

    The manager and staff were very friendly and helpful

    7.1

  • Brenda
      United States of America
    June 15, 2014

    Very surprised at seein rooms were suites...well kept,neat STAFF was very Friendly n Courteous.

    Outside of buildings needs TLC ;rust an wood rot. Bathtub needs scrubbing had soap scum on for some time Room 121. Outside door needs weather stripping not only because of seein light all around but Noise came thrgh Loudly Big Time.

    9.6

  • Anonymous
      United States of America
    June 15, 2014

    location is easy to find,room's big

    not very clean especial kitchen

    6.3

  • Gloria
      United States of America
    June 14, 2014

    We were just looking for a place to sleep. It had easy on off access from the highway and was clean

    We arrived late and it was on a frontage road that was a dead end. It was very creepy and I didn't feel real safe. Probably would have been a lot better if we had arrived earlier and could have seen the place in the day time.

    7.1

  • Anonymous
      United States of America
    June 13, 2014

    The room was very clean and nice. Will stay again

    7.5

  • Ronale
      United States of America
    June 11, 2014

    There were alot of places to eat that were nearby.

    They overcharged me.

    6.3

  • Petrinia
      United States of America
    June 10, 2014

    The location was good, the office staff was very pleasant and friendly. Abe was suppose to call me back able some issues and was to adjust my total room amount but he had not called me as of yet.

    I did not like housekeeping because they didn't come to my room for two days in a row and when I requested towels to be left in room they were not left. I had to go to the front desk to request more. Also the people up stairs we making a lot of bumping noise, kids running around, I called to report it once but it continued to happen. I needed the quiet to do school work as I'm a student online. Feel I need to be compensated for the inconvenience. I can be reached at (251) 401-3811. I was in room 514 from 06/05/2014 -06/09/2014. Petrinia Charley.

    7.1

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