Herbert Hotel  

The location can't be better. Very close to Moscone Convention Center

The internet is pretty slow even using a cable. No Wifi from 5th floor and above.

The smell was bad, no iron in the rooms, no closets I expected these basic stuff to be existed as I paid 130$ but the room was less than average.

1. Clean 2. Convenience Transportation: it is in the center of the city. We can go anywhere through different transportation in a very short time (with inexpensive price). 3. Inexpensive residence.

separate bathroom and restroom. no internet in the room.

The room was clean and very neat looking with the fake wood floor--and somehow quaint (we loved the ceiling fan and brick wall in the room) and had a great location. The front desk person was very nice and helpful.

Our room was very dim (like candlelight). It would have been a little better if the lamp on the wall had a light that wasn't missing, but it was an off-size light bulb that the front desk didn't have. And I'm not sure it would have made the room light enough anyway, to tell you the truth. So the room was too dim to read a book. But it was romantic :-)

The hotel is right in the heart of Union Square, and is easily accessible to all the shopping and restaurants within a 1 mile radius. It is also very close to the cable car stop.

The pictures of the hotel are misleading. It's my understanding that the hotel is going through renovations, but my room wasn't exactly what I was expecting after I upgraded to a queen/in room bathroom. I feel that after they finish renovating, this should be a great place to stay. But overall I was not very happy with the condition of my room.

After reading the reveiws about bed bugs, rooms not clean and grumpy staff i was not sure what i would arrive at! Well i thought it was just perfect !!! 10 of us in our family and a 3 year old, all great rooms for price and location was spot on !!!!

Great; neat and tidy hotel. Simply great location and trendy clean room. Receptionist when we first arrived was grumpy and unhelpful; next day different receptionist very helpful and polite.

Grumpy receptionist on arrival.

In the middle of the city. A block away from market st. A block away from union square. If you liike sleeping in the hustle and bustle of a always awake night life youll like it here.

Room is super small. Hallways are super small. Every thing is just tight. Not for a family or kids! I was there for a two day conference. Looking for a fun trip stay dont come here. On a budget and need to in the city, well there you go.

The location couldn't have been better.

One of the front desk girls who worked the morning shift was rude and didn't care about the customer at all. She wouldn't even look up from the desk half the time.

The mounTanus wildlife who were gay friendly

Location is excellent, rooms are clean and spacious, price is unbeatable.

One of the night receptionists, who was a bit too rough.

It was close to everything, the Bart, shopping trams, sushi and just around the corner (crawling distance) from Johnny Foley's Irish Bar! I travelled alone this trip and I felt safe there. The staff were quick to recognize me and I don't recal having to use the front door key. My room had a bathroom en suite and only cost $85 a night which is such good value for my money. The room and bathroom were super clean and my bath towels were replaced every day. I will stay there again ;)

My girlfriend and I absolutely loved the hotel because of its location and stylish rooms. It was very comfortable and the cleanliness of rooms was always a huge plus for both of us.

Unfortunately we along with many guests in the hotel did not like certain staff members. One in particular named Helenha or alinha (a russian girl) was very rude and not helpful at all. She gave wrong directions and never seemed to really care about our stay and well being. She was abrupt and made the lobby a very unwelcoming place. She really brings the hotels stature down and it was truly disappointing that she never was helpful. Often telling wrong information and should not be the face for the brand / hotel. Gabriella was lovely and she should is a great line of contact with the hotel. She was so caring and we thank her for being so kind.