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Property Highlights

Free WiFi

Places of Interest:

Union Square (0.2 miles)
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Newest reviews for Herbert Hotel

  • Tessa
      United States of America
    September 2, 2014

    The staff is wonderful. Gabby is such a sweetheart and really made my stay there awesome. The room was adorable and clean. A++++

    10

  • Anonymous
      Canada
    August 28, 2014

    Cost

    5.4

  • Elena
      Canada
    August 28, 2014

    Location

    Very small rooms, the mattress was very worn out, restroom and shower too small to accommodate the guests and need to be updated, staff indifferent. Elena

    5.8

  • Mandy
      Australia
    August 27, 2014

    Friendly and helpful staff. The place was immaculately clean. The room was big with a full set of drawers. No problem with access to shared bathroom.

    Thought it was a bit expensive given shared bathroom but the location is excellent.

    7.9

  • Zoe
      United Kingdom
    August 27, 2014

    Location - but it means you have to step over homeless people who congregate outside.

    Like a cheap and nasty hostel - dirty room, no fridge, no mini bar, cheap and nasty decor. Staff were inexperienced and disinterested. Noisy and hot - no air con. I paid extra for a city view - my view was of the back the Uniqlo store and a car park. Appalling. You can't have guests in the hotel after 10pm! This is a cheap low-end hostel trying to claim it is a boutique hotel. Most expensive room I stayed in the US - there are much better places to stay in San Fran. AVOID AVOID AVOID!

    3.3

  • Daniel
      Colombia
    August 24, 2014

    Bedrooms were very good, clean and comfy.

    There is only one shower and one toilet for bedrooms without bathroom.

    7.9

  • Mari
      Norway
    August 23, 2014

    Location at union square

    Noicy neighboorhood

    7.9

  • Matthew
      United Kingdom
    August 22, 2014

    Great location. Really clean and spacious room/bathroom. Nice modern decor. Had a communal lounge/kitchen area but didn't use this. Good laundry facilities.

    Nothing.

    9.6

  • Maria
      Greece
    August 19, 2014

    location

    dirty towels and dirty linen in the bed uncomfortable and small bed for two persons very noisy no air condition only one chair in the room for two persons (we asked for a second one but they didnt have any spare one). No table to leave anything on. they required a guarantee to give us a seconed key (for a two person room) extremely overpriced for the quality offered they gave use two bath towels and one hand towel for two persons. no lobby

    4.2

  • Anonymous
      United States of America
    August 16, 2014

    Location kitchen

    Room furniture poor

    6.7

  • Luca
      Italy
    August 16, 2014

    Location, cleanliness, kindness of staff.

    It is not possible to do international calls from the hotel room !

    7.5

  • Andrea
      United States of America
    August 14, 2014

    The hotel is located very close to the Powell Bart Station, just a few minute walk. It is very close to shopping, a variety of restaurants, bus- and trolley stops. The rooms and bathrooms were clean, comfortable and quiet. The windows blocked the noisy street very well. Front desk employees were friendly and helpful.

    9.2

  • Jackie
      United Kingdom
    August 14, 2014

    Clean; pleasant décor. Spacious room & bathroom. Great location.

    One of the beds was a little saggy.

    8.8

  • Anonymous
      United Arab Emirates
    August 11, 2014

    perfect location, nice design, super comfortable beds and very clean. Nice and helpful staff, too.

    When I booked there were only rooms with shared bathroom available. But the staff was really nice and upgraded me for the first night to a room with a private bathroom. They said for the same rate which was later deducted from my credit card! But when I spoke to them again they said they would re-imburse it back (let's see ;)). The shared bathroom is not really a bathroom though. They only provide one single shower room for the whole floor with no extra sink inside and there is only one toilet with a tiny little sink available as well for the entire floor. But if you have a private bathroom totally worth it in there, then I would book any time again!

    7.9

  • Jannifer
      Australia
    August 11, 2014

    Loved the location as it was in easy proximity to all the shops and amenities. Could ask for a better location.

    Probably the lack of a fridge in room and poor wi-fi but not deal breakers.

    7.5

  • Kenneth
      Singapore
    August 10, 2014

    The location of the hotel could not be better, right in the heart of downtown San Francisco, with the cable car line passing right in front of the entrance

    There was never any hot water in the shower.

    7.9

  • Roberto
      Mexico
    August 9, 2014

    Apparently they are lack of personel and that is reflected in the service, I only heard a little voice saying "Is not possible"

    7.5

  • Lynda
      South Africa
    August 8, 2014

    The comfort of the room, bed and general ambience gave me a safe and familiar feeling. I loved staying here and would return in a minute.

    9.6

  • Joanna
      New Zealand
    August 8, 2014

    Excellent location, free WiFi.

    Room equipment very basic, no desk, one chair only.

    6.7

  • Stephen
      Canada
    August 7, 2014

    Great location, has everything you need. Bed, washroom (we made sure to have a private washroom, some rooms do not), wifi, TV

    Walls are paper thin, our neighbors were having a conversation and we heard every word. We could also hear every moment of their night time activities. Rooms need sound proofing!!

    7.5

  • Ricardo
      New Zealand
    August 6, 2014

    Excellent location....so close to everything. Awesome big room with comfortable facilities. Great value. Would happily stay again.

    Poor wifi access subject to numbers of others using at same time. No fridge

    8.8

  • Selina
      Australia
    August 6, 2014

    -comfortable bed

    - paid upfront 230 per night for a shoe box size room. - noisy at night - no flexibility for a later check out for guests that have a long haul flight ahead of them.

    4.6

  • Christine
      New Zealand
    August 3, 2014

    Location Excellent Helpful Staff Comfortable and clean

    8.3

  • Mikhail
      Russia
    August 3, 2014

    Location is great!

    7.5

  • Sheridan
      Australia
    August 2, 2014

    Very well presented hotel, clean pretty rooms and pretty lobby. Helpful staff. Easy to find. Fantastic location. Generally enjoyed our stay. Booked up well in advance!!

    Feels like a renovated ex hostel and has many long term student guests. Luggage storage area not as secure as I'd like, but they have cctv covering all communal areas. Due to its central location it was very noisy outside.. this however, is not the hotel's fault!

    7.5

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