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Helmsley Park Lane Hotel
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When would you like to stay at the Helmsley Park Lane Hotel?| Room type | Max | Rate |
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| Deluxe City View - One Queen Bed Room |
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| Deluxe City View - 2 Double Beds Room |
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| Deluxe Park View - One King Bed Room |
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| Deluxe Park View - 2 Double Beds Room |
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| Deluxe Park View Junior Suite |
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| Executive City View - One Queen Bed Room |
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| Executive City View - 2 Double Beds Room |
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| Executive Park View - One King Bed |
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| Executive One Bedroom Suite |
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General
Restaurant, Bar, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Heating, Luggage Storage, Shops in Hotel, Airconditioning.
Activities
Fitness Centre.
Services
Meeting/Banquet Facilities, Business Centre, Laundry, Tour Desk, Fax/Photocopying.
Internet
Wireless internet is available in the hotel rooms and costs USD 9.95 per 24 hours.
Guest Parking
Private parking is possible on site and costs USD 48.00 per day.
Hotel Policies
Check-in
From 15:00 hours
Check-out
Until 12:00 hours
Cancellation
If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and extra beds
All children under 12 years stay free of charge when using existing bedding.
There is no capacity for extra beds in the room.
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Discover
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Must reserve a room with 2 Double beds if there are a total of 3 guests traveling, including children.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
Top
The guest reviews are submitted by our customers after their stay at
Helmsley Park Lane Hotel.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
386
reviews
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Show scores of: |
Individual guest reviews for Helmsley Park Lane Hotel
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Joseph
People with friends
Philadelphia,
United States of America
February 3, 2010
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old world, old money glamour, fabulous apartment like building right on Central Park South. What more could a person ask for? Its a little tattered around the edges, but in a warm lived in feeling. |
10 |
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Susan
Solo traveller
Concord,
United States of America
February 3, 2010
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Excellent location, offers rooms overlooking central park, near shopping and easy access to museums. Bathroom faucets were used and rather grimy, and room temperature was hard to keep warm although the weekend I was there the weather was extremely cold outside. |
9.5 |
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Clodoaldo
Young couple
Joao Pessoa,
Brazil
January 20, 2010
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must renew rooms room to old. |
7 |
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Alexandros
Family with young children
Athens,
Greece
January 7, 2010
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(a) quality of the staff (very friendly and professional), (b) level of services (eg restaurant, concierge, reception, room service, cleaning) and (c) the Hotel’s very convenient location, (d) last but not least, right relationship of price to quality. breakfast could start earlier (to facilitate Europeans suffering the jet lag) |
9.3 |
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Panagiotis
Mature couple
ATHENS,
Greece
January 5, 2010
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his location nothing particuliarly |
7 |
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Judith
Family with older children
Havant,
United Kingdom
December 30, 2009
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Its location On arrival we were asked to pay the room cost +an extra $500 just in case we used room service-this was held for another 4 days after we left. Our shopping trip was totally ruined by this unexpected expense and the hotel was unable to accept any debit cards unless pre authorised.Thanks for the warning booking.com!!! |
5.5 |
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Anonymous
Family with young children
United States of America
December 29, 2009
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the hotel's proximity to central park and 5th avenue, along with it's pet-friendly staff, is what brings us back to this hotel. the rooms are lovely, comfortably appointed and offer every amenity. the view from our room on the 29th floor overlooking central park was spectacular. i was a bit disappointed at the condition of the bathroom. it was clean and efficient, but could use a facelift. and, it would have been nice not to be be asked to pay for internet service. |
9.5 |
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Mari
Family with older children
Glendale, CA,
United States of America
December 27, 2009
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Excellent location, very helpful staff. Very large comfortable room with a magnificant view of Central Park. Very centrally located for walking around Manhattan, theaters, shopping, etc. This lovely hotel absolutely needs a total remodel. Beds were quite soft. Bathroom very old and unpleasant. I would definately go back if just these two items were improved. |
7 |
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Mary
Solo traveller
los angeles,
United States of America
December 24, 2009
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Great location Room service extremely slow....had to cancel an order took over an hour,unaccecptable. |
8.3 |
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Geri
Family with young children
Alexandria,
United States of America
December 11, 2009
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Location, customer care, and room size |
10 |
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Omran
Young couple
DUBAI, UAE,
United Arab Emirates
December 11, 2009
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Excellent Location and friendly staff. However, the hotel is old. I liked staying at the hotel because of its location on the central park and very close to the fifth avenue. Old hotel. but renewed. |
8.8 |
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Deborah
Family with young children
wall,
United States of America
December 10, 2009
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the location is beautiful. the main areas of the hotel are elegant. the bar upstairs was comfortable and relaxing. the service in the bar and restaruant was not good. in the morning for breakfast it took along time for service. then getting the bill was almost impossible. the beds and pillows are very uncomfortable. the rooms need updating. everyone seems unorganized. |
5.7 |
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Anonymous
Group
United States of America
December 9, 2009
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The hotel was perfectly located for meetings in midtown NY. Also well situated for evening entertainment -- dining, plays, movies, etc. Beds were very comfortable and my room was well appointed and nicely decorated. Excellent concierge service. There is only a simple lobby with functional seating; no lobby bar or service. If you want an elegant lobby, this is not the one for you. Rooms above 40th floor have been rennovated; below this level, the rooms need some TLC but are still functional. |
9.3 |
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David
Mature couple
Sale,
United Kingdom
December 8, 2009
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The position is excellent - this was our second visit; we went last year. The restaurant overlooks Central Park and has oodles of ambience No fridge in the bedroom. Notice that threatened that we would be charged for minibar items if we removed them for twenty seconds - hardly welcoming. We were actually charged for a minibar item without touching anything - Reception said it wasn't unusual as the electronics were not very reliable, or the cleaner might have dusted them! |
7.5 |
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Pat
Mature couple
houston,
United States of America
December 2, 2009
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location, bar was quiet, bartenders nice guys, room clean, good linens, easy to get to, concierge helpful no way to cool off the room, it was too hot, could not get receipt at checkout, computer down, said they would mail it, have not received yet |
9.3 |
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Gregory
Family with young children
Smithtown,
United States of America
November 29, 2009
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WE went to watch th Thanksgiving Day parade and this was a great place to stay with my family, including my grandson. |
9.3 |
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Anonymous
Mature couple
United States of America
November 27, 2009
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excellent Location for downtown Manhattan, fantastic view on central park, super nice and comfortable breakfast- and dinnerroom with view an central park and all the carriages on 59 th street... the breakfast-buffet-selektion was somewhat poor |
8 |
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Paul
Mature couple
saxlingham nethergate norfolk,
United Kingdom
November 25, 2009
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Very convenient for Central Park, good views of Park and City We were very pleased to be upgraded. It was a great room, very nice hotel. I do think that it was quite expensive but it is obviously a very high class hotel. We know that it does not appear to be American hotel practise but we would have liked coffee making facilities in our room |
8.8 |
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Carlos
Solo traveller
New York,
United States of America
November 21, 2009
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The View They gave me a Junior Suite that look more like a regular room |
5.5 |
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Justine
Mature couple
hartland,
United States of America
November 18, 2009
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The view of Central Park was breathtaking! And the bed was really comfortable. The staff were friendly and willingly available. |
8.3 |
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Salvador
People with friends
Mexico DF,
Mexico
November 18, 2009
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Great view, ask for the rooms loking into the park above 20th floor it is totally worth it. !!! They urgently need a renovation in furniture (everything clean and working) ... or declare it vintage 70's |
8.8 |
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Julie
Solo traveller
Bulimba, Brisbane,
Australia
November 16, 2009
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When in room it was quiet - couldn't hear other guests. The view from my room was fantastic and the staff were very friendly, helpful. |
9.3 |
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Lorraine
Mature couple
Grand Prairie Texas,
United States of America
November 11, 2009
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The location was perfect for us. Lots of things to see close by. It was all fine with us. |
10 |
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Yann
Group
Jamaica Plain,
United States of America
November 2, 2009
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Location, view from the room, breakfast area is fantastic. Room was noisy, even on the 37th floor I could hear the noise from the street, furniture was old. Need for renovation. |
6.8 |
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Erika
Solo traveller
Milan,
Italy
October 30, 2009
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The reception staff was extremely helpful. The view to Central Park is exceptional from this hotel. I like the colorful 'baroque style' room designs. This was my fourth stay at Helmsley Park Lane Hotel and I will surely return here when visiting again New York. |
9.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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