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Helmsley Park Lane Hotel
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7.8
Top
Based on
173
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Arleen
Group
Estell Manor,
United States of America
July 9, 2009
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Location, Location, Location |
10 |
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Patti
Mature couple
Irvine,
United States of America
June 30, 2009
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Liked the location and helpful staff. |
8 |
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Enrique
Family with older children
Bogota,
Colombia
June 23, 2009
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Your staff , gently and warm , The hotel´s location is perfect and your restaurant quality is superb. |
10 |
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Christine
With friends
Tarrytown NY,
United States of America
June 15, 2009
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Gorgeous view of Central Park from room; very spacious room; easy access to Central Park, 5th Ave, museums; Grand Central Terminal not too far away. Concierge very helpful with dining recommendations. Room could use some TLC - wallpaper peeling in spots, furniture scratched. Rate too pricey for there too be any "defects." |
7.5 |
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Maria
Young couple
athens,
Greece
June 5, 2009
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the view and the size of the room. the place of the hotel . renovation |
8.5 |
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Marco
Young couple
Chilham, Kent,
United Kingdom
June 1, 2009
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Located in a fantastic part of New York with a magnificent view of central park. Very pricey and the rooms are looking a bit worn. Cleanliness of the room was also lacking some. |
6 |
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Omar
Young couple
steinsel,
Luxembourg
May 31, 2009
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next to central park south , so great for an early run in the morning hotel was fixing the facade while we were staying over |
6.5 |
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Nicolau
Mature couple
Sao Paulo,
Brazil
May 28, 2009
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Location is excelent and is a pleasure walking on streets around. Attention on details, on cleaning and amenities like daily little chocolate bars. For people who talk portuguese Orestes is the person to look for: he is very helpful. The room really needs renovation. Wallpaper had loose points and wash basin was cracked. Doors slamming on other rooms were very audible. Otherwise and not looking to this faults the the stay was very pleasant. |
7.5 |
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Bruno
Mature couple
brooklyn,
United States of America
May 22, 2009
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This reviewer provided a score but did not have any comments |
6.5 |
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Leopoldo
Mature couple
Santiago,
Chile
May 20, 2009
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The room with a view to Central Park,the location which is superband the fast/efficient room service. Bathroon needs "refreshment". |
7 |
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Jane
Young couple
Glasgow,
United Kingdom
May 11, 2009
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excellent staff who were happy to ensure every need we had was met. location is superb for those wishing to be at the heart of midtown Manhattan. would definitely stay there again |
9 |
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Anonymous
Mature couple
France
May 10, 2009
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Fantastic view of Central Park, great central location, very helpful pleasant staff. Price of breakfast |
9.5 |
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Erika
Solo traveller
Budapest,
Hungary
April 28, 2009
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For daily 15$ every phone call was free. |
8 |
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Nikki
Solo traveller
Southall,
United Kingdom
April 25, 2009
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The location is fantastic overlooking Central Park, especially with a high storey Park View room. A few steps from the Fifth Avenue shops and sights and a comfortable walk to Midtown attractions Radio City Music Hall, Carnegie Hall, Times Square etc. The added $15 per day for unlimited calls and internet use is a bit steep once the hotel tax and city tax is added to the original price. The first time I stayed they waived the fee but the second time they didn't so I made sure to make a lot of long distance phone calls. |
7.5 |
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Yvonne
With friends
Wicklow,
Ireland
April 23, 2009
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it was very central the rooms were big for 3 people in new york which was unually ,friendly staff ,very quiet the part of the hotel we were in was old i felt booking on internet we got the rack rooms as above our corridor was very old and needed renovations and yet when we stopped on other floors they were more modern . bar prices were extremley high no body in bar no atmosphere so mixed taughts but enjoyed it |
7.5 |
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Paul
Young couple
cavan,
Ireland
April 21, 2009
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location is great,just of 5th ave beside plaza.make sure to book room with park veiw - 6 miles of park surronded by skyscrapers hidden prices,mini bar very expensive |
8 |
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Gregory
With friends
Chislehurst,
United Kingdom
April 19, 2009
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The view from the room of Central Park. Overall; a big disappointment. Not at all up to the standard one expects from the 'Leading hotels of the World' chain. Room's decor was very outdated and shabby looking; wc didn't work properly and the basin was cracked. Very expensive too. I have stayed in 3-star hotels that are better! |
5.5 |
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Anonymous
Solo traveller
Belgium
April 1, 2009
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The location is definitly wonderful and hotel staff is very helpful! |
8.5 |
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Anonymous
Family with older children
Netherlands
March 25, 2009
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You will believe to stay In the Big Apple as soon as you are in your room with th marvellous view on Central Park !!!! |
8.5 |
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Wendy
Mature couple
Sidcup, Kent,
United Kingdom
March 24, 2009
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Superb location.. but I wouldn't recommend it necessarily.. Views are amazing though and location is so central perfect for shopping.. staff were friendly enough and did everythgin they could for us.. There is a charge of $15 added to the room per day for telephone and wireless connectivity - non negotiable and we werent told about htis prior to booking so with taxes and this charge the room rate was well over our expected budget - somethign to bear in mind when travelling - this added over $100 to our bill and we didnt even use the phone. |
6 |
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James
Young couple
lanoka harbor,
United States of America
March 19, 2009
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The hotel Staff were some of the most pleasant people I have ever met. The king size bed was very comfortable. All in all it was a great time and a great stay. Our view was the back of other buildings but I know nothing can be done about that. There was some paper and little things on the floor. It could have been a little cleaner. |
7.5 |
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Anonymous
Young couple
Italy
March 13, 2009
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I didn't like the bed because it was too high compared to my wheelchair, so it was difficult for me to get on and off by myself. |
9.5 |
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Lynn
Mature couple
lincoln,
United States of America
March 10, 2009
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Excellent location, very good servcie and friendliness Doors slamming outside room |
10 |
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Paula
Mature couple
Athens,
Greece
March 5, 2009
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hotel staff was very helpful. |
7.5 |
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Alexandre
Young couple
Brasilia,
Brazil
March 4, 2009
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This reviewer provided a score but did not have any comments |
9.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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