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Park Lane Hotel
36 Central Park South, New York City, NY 10019 – Show map
Excellent location – rated 9.6/10! (score from 3601 reviews)
Rated by guests after their stay at Park Lane Hotel.
Get instant confirmation with FREE cancellation on most rooms!
The most recent booking for this hotel was made on Aug 30 at 4:26 AM from Brazil.
6 Reasons to Choose Park Lane Hotel
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Park Lane Hotel's staff speak: Chinese, Russian, Polish, French, Spanish, English, German, Arabic
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Food & Drink
Free! WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 56 per day.
Room Service, 24-Hour Front Desk, Tour Desk, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Chinese, Russian, Polish, French, Spanish, English, German, Arabic
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 50 per person per night when using existing beds.
All adults are charged USD 35 per person per night for extra beds.
The maximum number of extra beds in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Park Lane Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Clear copies of credit card front, credit card back, and state-issued drivers license or passport are required.
When booking a room with continental breakfast included in the rate, please note the breakfast is for a maximum of 2 adults.
Please note that the total price of the reservation will be charged within 5 business days of confirmation for non-refundable reservations. For these types of reservations, the credit card used at the time of booking must be presented at check-in. Authorization forms are required, in advance, when a different credit card must be used. Please contact the hotel for further details.
Please note, no booking for over 10 people can be made directly with Booking.com. Contact the hotel directly for more information.
Please note, the resort fee covers a daily hospitality reception with refreshments, local, long distance and international phone calls, use of the fitness and business centres and luggage storage until 23:00.
Prior to shipping items to the hotel, please contact Park Lane Hotel as shipping fees/restrictions may apply. Contact details are available on your booking confirmation.
Please note, guests found smoking in their rooms will be assessed a USD 250 cleaning fee.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 3601 reviews
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The bar was too old fashioned.
Close to Central Park, nice room styling
Rude staff, wouldn't answer even "good morning" in the lobby, waiting for tips only and after receiving them not even saying "thank You". Small bathroom, waited for an hour to get towels, which should be in the room when we arrived. Noise from AC from outside. We will not return as stuff made us feel so unwelcome.
Location! right on Central Park and near everything! Gorgeous scenes at every turn of the head.
OK city view. Wish we would have gone for the park view.
The view at Central Park and the hotel location.
One of the rooms did not have a minibar or refrigerator. There is no coffee maker which is not a good thing. No all day room service.
the bed and pillow was nice
The service at hotel, I must call for service and fig telephohe in the room more 3 time,
Fantastic location, fantastic night time city view.
Bathroom fittings old and not clean, strangely fridge in bathroom, no bioiler or coffee maker in room, crowded lobby, no complementary wi fi access, safe box only operate with credit cards.
Location, easy access, expeditive check-in, courtesy of concierge, 2min walk to yellow subway line, 5 min walk to Apple Store
Wifi was expensive, small Lobby area
The absolute best location to really experience NYC !
Air Conditioning System could be updated or refurbished in order to allow quicker cooling of the rooms. This is only an issue a few months of the year...June, July, and August.
Location, location, location. My room overlooked the pond in Central park with glorious skyscraper views to boot. Waking up for a walk in the park a great way to start the day. My room was spacious, clean, comfortable. Check-in and Out staff, Cleaning staff, Harry's Bar and Restaurant staff terrific.
No tea- or coffee-making facilities in the room (but bizarrely, a small, empty fridge in the bathroom.) Could not get a response from Room Service and there was differing advice from staff as to whether Room Service still operated at all. An area of confusion. Hotel decor quite tired. Concierge and security staff quite brusque. Security relating to people coming and going into the lifts to the rooms was very hit and miss.
Is this really a 4 star? It can't be more than 2! Dirty bathroom, stained floors, I have to pay 50 for parking per day. And the A/C was soon noisy!
The dirtiness of the guests! The 2nd floor toilets above the lobby (towards back doors) were quite like a public toilet every time we had to use it...
The shower was very old
Location, views, helpful staff
The size of our room was a pleasant surprise and the attentiveness of the hotel staff was superb. We would definitely stay here again and recommend it if you want to stay near Central Park South.
The air conditioning didn't work as efficiently as we would have preferred.
No welcoming upon arrival, we had to wait 4 hours for a room, the staff were not willing to help until we insisted, the duvets don't have covers, the bathrooms and rooms are old and not worth the price we paid
Very nice accomodations and location. Our room was quiet. No street noise. Bed was great.
Breakfast was expensive.
no coffee in room or mini bar in room. poor for a 4 star hotel.
Le bruit de la rue trop présent dans la chambre.
The view of the park from our room and tasteful and charming decoration of the room. The staff was friendly and helpful.
Staff's attitude , with the exception of the concierge and the cleaning ladies.
Location and bed
No fridge on rooms and paid wifi
The location is prime and that is what you are paying for. I found the staff to be friendly but they did not go out of their way to help you. There was a refrigerator in the room.
The beds were not the best for comfort. The water in both the tub and sink were slow to drain. When taking a shower you are in standing water. No free wifi, coffee or tea in room and you had to go to another floor to get ice.
The Reception and bathroom
The location is superb - very near a Fifth Avenue (one minute walk), on Central Park, close to MOMA. The staff was excellent and the room spacious for NYC. A great hotel.
The breakfast is fairly poor and I would not recommend it. On my second morning I just had a cup of coffee as the food is not particularly appetising.
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