Helmsley Park Lane Hotel  

我们最喜欢的的有三点:地理位置/服务/早餐

如果你选的是PARK VIEW的房间的话,一定要记得要高一点楼层的房间,这样才能俯窥整个中央公园.而且景色确实美.不过楼层低的房子比较新,装饰也好,灯是水晶灯.可能太多人要求高楼层了吧. 酒店位置也好,周遍有地铁站,第五大道也就在旁边. 马路对面就是中央公园.

服务员表面礼貌,但你感受不到他的服务热情.而且所有服务都是要钱的. 反正就是你付钱我办事.

中央公园无敌景观，过路逛在其中，美好无比。

方便但是这个价格只能说一般了。

有个房间说三点可以拿最后要四点才能拿。洗澡水好小！

地点很好，曼哈顿中央，离中央公园，第五大道，洛克菲勒中心都不超过5分钟路程

预定时候写明不收押金，实际收取300美金押金

如果住的是面向中央公园的房间，view非常好，第五大道就在旁边，靠近地铁，交通很方便

早餐没啥可吃的

What we liked was the location, the view over Central Park and the soft bed we made love in each night. The room was just great; big and clean. An ideal place to visit Manhatten from as there are numerous subways in the neighbourhood and most areas are walking distance.

The staff did not greet every customer the same way, they only greeted well dressed customers who gave tips. Us, as students, they did not care to greet. Another minor thing was that the window could not close completely so cold air was coming through but they fixed that.

1.I liked the location. 2.The hotel entry is good 3.Breakfast was excellent 4. concierge and porter services good .

I did not get the room I booked . got executive which was as below 1.The bathroom plumbing outlet in bath not working 2.no soup spoons in main dininroom for soup !!!! 3.food awful ... lobster bisque from a can !!! 4 air con noisy with irregular temperature control 5 carpet dirty in room

location. near train station. near central par. near shopping area-5th ave. near broadway! great view @ coffee shop, look forward to breakfast everyday, very friendly staff there, especially martin, olmes and angel.. felt like goin to the family dinning room daily.. hotel could use some renovation.. generally, rooms and shower, beds could be changed.. u can charge high but you should at least make your rooms at par.. thank you for hearing us out and upgrading us to better rooms .. management is flexible that way! altho, we have rooms booked really early, was disappointed initially..

rooms are old.. its not worth the price you charge.. but bec of location and service of staff.. it kind of balance it out.

View of the park -- fabulous! -- absolutely worth the extra $$ for a park view room.

Location and view

Service in dining room for breakfast was extremely poor

Location can't be beat. Nice to have mini-refrigerators in the rooms.

The hotel is a bit beat up. There is limited restaurant service, although certainly many options in the immediate area. When we checked in, the reception tried to argue that the room listed as a double with a park view meant a room with only a double bed when both the Helmsley site and the booking,com site clearly stated that we had reserved a room with two beds. This was frustrating. We argued back and forth and they found a room for us with two beds as we had reserved, insisting that we were "lucky" because this was the last room of its kind. I have no reason to believe that this was true--the hotel did not seem especially busy and I felt that the front desk was being deliberately difficult. The robes in the room were scruffy, with hanging threads and grey from repeated washings, however, they were replaced at our request with new ones. Maid service was erratic--some days had beds made in the morning and turned down at night; some days had no night service, one day our room seemed to have been missed altogether. Newspapers were at our door twice but not on other days, although they were available in the lobby. Having said this, the price was right, the location terrific, and the sheets (except for one day) clean.

I booked the cheapest room which cost $500 per night (incl. tax). At this price I was completely shocked that WiFi was not included in the price! That really is lame! Furthermore, the room had an automatic mini-bar apparatus. If you remove any item for more than 20 seconds, you get automatically. Quite ingenious but pathetic!! I would expect such a contraption in some low-class cheap hotel but not in a $500 hotel which is supposed to be 4 star.