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Heritage Inn Express Roseville

hotel This Roseville hotel is only a 5-minute drive to Sunsplash Waterpark and the Galleria Shopping Mall. This hotel features an outdoor pool with a hot tub and free Wi-Fi in all rooms.

Most recent booking for this hotel was today at 01:45

Score from 78 reviews Review score 4.8/10

Newest reviews for Heritage Inn Express Rocklin

  • Hmberto
      United States of America
    August 19, 2014

    The price.

    that we usually when we travel we present the AAA card and they give us an additional discount, the clerk did not ask for the card and no additional discount.

    8.8

  • Anonymous
      United States of America
    August 13, 2014

    Location is ideal if you are coming off 80. Denny's is within walking distance, also some fast food places. Room was fairly clean. Staff was courteous both checking in and checking out. Room was clean. In the final analysis, it was a cheap place to stay and, in this case, we got what we paid for.

    The building and grounds were poorly maintained. The smell of smoke and animal urine was fairly strong in the hallway. The mirror was hanging at an angle on the wall by one screw. The microwave was sitting on the floor. No fridge in the room and we thought we were paying for one of their Deluxe rooms. The carpet was worn to the point of threadbare in some places. The door to the room was very difficult to open. Room was shabby.

    4.6

  • Mary
      United States of America
    August 11, 2014

    Not one thing.. Actually I hated the place and wanted to get my money back and leave but my husband wouldn't. We have been married 53 years and I don't think we will make it to 54.

    Place was a dump. Room had holes in wall. Room hot. Air conditioner was not working. Called office, person came up and unplugged air conditioner to reset as unit had overloaded. Shut down again in 30 minutes. My husband and I did not notice that the clock was still 1 hr behind. We were late to the wedding and missed the whole ceremony. My husband is 78 and I am 72. We used to stay at this hotel. We will never stay there again. Horrible place.

    3.3

  • Mike
      United States of America
    August 11, 2014

    the price.

    room stunk. pet friendly didnt like that. really the tv are from the 80"s. a/c was ok. the frickin towels felt like i was drying off with sand paper. the compl. breakfast was over by 9:30 am all i got was coffee. should be open til at least 10-10:30. so hope things change cause ill be back 3 times a year but i wont be staying ther.

    5

  • Anonymous
      United States of America
    August 10, 2014

    Continuous loud opening and closing of doors in neighboring rooms, late at night. Had to ask for ice bucket. Mushy pillows. Room smelled smoky.

    4.2

  • Melissa
      United States of America
    July 30, 2014

    Outside of building looks pretty nice.

    Inside very worn down looking. Had a superior king room reserved and was given a room with 2 queen beds. Told the guy that works there and he said that the king rooms were all taken(I reserved this) I said something needs to be done and then all of a sudden there was 2 superior kings available. The room had the sprinklers all wrapped up so they wouldn't work if needed for fire. Only left us with 2 towels and didn't change the bed when we left the sign for maid service out...we were there 4 nights! Everyday our keys wouldn't work so had to hassle with that. There was someone fighting our floor every night and most the night. Breakfast consisted most of bread items. Wouldn't ever stay here again!

    5.4

  • Anonymous
      United States of America
    July 22, 2014

    The price was right.

    Police activity, which we understand happens all the time.

    6.3

  • Anonymous
      United States of America
    July 14, 2014

    Through booking at booking.com I was unable to shorten my stay. I had to pay for days booked on line even though I had to leave early

    7.1

  • Bethany
      United States of America
    July 8, 2014

    Front desk staff was wonderful, as always! Check in was quick and easy. The room was nice and inexpensive. I will definitely come here when in town again!

    On the first day the hallway by out room reeked like someone was smoking pot...not the hotels fault, but it made walking outside our room kind of gross. It resolved by the morning though.

    9.2

  • Anonymous
      United States of America
    July 2, 2014

    The breakfast was selective. They had toast, waffles, cereal, Apple Juice, Orange Juice. Pool was nice, Hot but worked and was nice and hot. AC was nice and cool on a hot day. Beds where comfortable. Liked the fridge, microwave and shower pressure. Pet's okay to stay was deal maker.

    There was no ice machine on the 3rd floor. The one on the 2nd floor was broken. Hot tub jets did not come on. Was told I was in room 238 but key did not work and then was told I was in room 311.

    8.3

  • Terry
      United States of America
    July 1, 2014

    the orange juice was very good.

    requested no smoking and had a smoking room. there was no other room available. two large dogs were in the room next to us and woke us at about 5:30 am. continental breakfast was very poor. no protein and bad selection.

    5

  • Maryann
      United States of America
    July 1, 2014

    The room

    Condition of the pool and hot tub

    6.3

  • Anonymous
      United States of America
    June 25, 2014

    Staff helpful,great vending and ice machines,bed comfy.

    Remodel not complete as advertised,old carpeting looked dirty,walls dirty,terrible breakfast offering.

    5

  • Dale
      United States of America
    June 17, 2014

    Just the free wifi.

    The maitains in the room poor condition.maintains in pool area was poor wirh yellw tape and customers still out there swiming. People hanging around like there not staying there.

    5.4

  • Wendy
      United States of America
    June 10, 2014

    Liked the location, price, & pool! and it was quiet!

    Didn't like that our room phone didn't work and I told the front desk and nothing was done! Didn't like having only 2 towels and when I asked housekeeping if they could put 2 more towels in our room on my way to the pool she said yes and it never happened till almost 11pm when I went to the front desk and asked for them.

    6.3

  • Karin
      United States of America
    June 10, 2014

    The elevator had no air conditioning. The smell from other guest of achol when the left or entered elevator very disturbing. The bathroom had mold on the ceiling, the bathtub had hairs in it, the towels had mold and blood stains on them as well as they had wholes and tears on them. The room was stuffy and very outdated.

    2.9

  • Cathy
      United States of America
    June 8, 2014

    Long term guests roam facilities in stages of undress. No towels for day and a half. Dogs allowed tgst defecate on sidewalk and grass be careful where you walk. One long term guest had to restrsin a pit bull from my grandchild. Pool furniture thrown over fence ash tray dumped on table pool had rocks on bottom spa had a green stucky surface all around tile. Towel drop at pool filled with moldy used towels and fast food garbage

    2.5

  • Lisa
      United States of America
    June 6, 2014

    The location.

    Some shady looking people in the hallway and lingering outside. One person was fixing an old truck in the parking lot just outside our window. The smell of possible dog urine in the hallway on the first floor.

    4.6

  • Israel
      United States of America
    June 1, 2014

    Everything like me

    I can't find the remote control

    7.1

  • Anonymous
      United States of America
    May 27, 2014

    The room was great, and a fabulous deal for the price. Plenty room enough for us plus a playpen for the toddler. Parking was easy and it was close to the freeway without being noisy. The front desk staff was so incredibly friendly!

    9.6

  • Anonymous
      United States of America
    May 27, 2014

    Nothing positive about this place.

    Had to ask and wait for basic linens that should have been supplied with the room. Rooms were not fully cleaned each day in a 3 day stay. Dogs barking in hallway at 6:30 AM

    4.2

  • Anonymous
      United States of America
    May 25, 2014

    Beds were o.k. The price was good.

    It was loud--right near the freeway.

    5

  • Anonymous
      United States of America
    May 22, 2014

    It was not clean and there were no wash towels, no tissue in the holder just an empty box, shower curtain dirty, towels dingy. Would never recommend this to anyone or stay here ever again. My husband was not happy at all.

    3.8

  • Anne
      United States of America
    May 20, 2014

    Nothing

    When i got there my reservation was not in their system . I had to give them attitud because tjey kept telling me they were booked. After a while they found me a room but on the smoking floor. Terrible experience since im asthmatic i got out of there sick... You should not recomend this hotel on your website.

    4.2

  • Mary
      United States of America
    May 14, 2014

    Bugs killed on the wall

    3.3

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