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HI - San Francisco City Center Hostel
685 Ellis Street, Tenderloin, San Francisco, CA 94109 – Show map
After booking, all of the property’s details, including telephone and email address, are provided in your booking confirmation and your account.
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The most recent booking for this property was made on Aug 27 at 11:14 PM from the United States.
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206 verified reviews
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HI - San Francisco City Center Hostel's staff speak: Dutch, Spanish, English, Greek
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Food & Drink
Free! WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and costs USD 24 per day.
Vending Machine (snacks), 24-Hour Front Desk, Tour Desk, Baggage Storage, ATM on site
Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
Dutch, Spanish, English, Greek
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Any additional children or adults stay free of charge when using existing beds.
Cribs are not available.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking for more than 8 people, different policies and additional supplements may apply.
Cards accepted at this property
HI - San Francisco City Center Hostel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
You must show a valid photo ID and a credit card upon check-in. Special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
The hostel can only accommodate parties of 8 people maximum. If you have more than 8 people in your party, please contact the hostel, as different policies apply.
Please note: The daily service charge is a membership fee for those who are not members of HI USA. Individuals who are members of HI USA and show their card at check-in will not be charged the fee.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 206 reviews
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The personal was really friendly. The breakfast was good. I really liked that theres a big kitchen because san fransisco is expensive.
The hostel is in tenderloin. It is really dangerous and we were two girls so we were scared about going out late.
Comfy bed, brilliant shower, inviting lobby with soft seating areas in various locations to communal areas. Friendly and knowledgeable staff. Great communal kitchen area to prepare your own meals if needed and fridges to store food. A winner!
Not allowed to consume own alcohol in room.
First time in a hostel and wasn't as bad as people make out. Had a private room with our own barroom and felt very safe. The hostel in general felt very safe which is good.
Location is a hard one - great in terms of bus links and only about 5 blocks from Union Square etc. however, the hostel is in Tenderloin which is arguably the most dangerous area in San Fran! Google the area! I felt extremely unsafe at all times in this area (to the point where I nearly had a panic attack) and if it wasn't for the safe feeling of the hostel we would have left to stay somewhere else! Homeless people are everywhere once you leave the hostel, they have their own community in Tenderloin and you will be in the very centre of it! We ended up walking the long way round everywhere to avoid the homeless people as they made me feel extremely unsafe and panicky! If you can afford it, stay somewhere away from this area but if like us, and you're on a budget then just take precaution! Don't walk anywhere in Tenderloin at night, especially not on your own! Don't ever have anything on show (phones, money, cameras etc.), don't expect much and you will be ok. I wouldn't go back to the hostel purely for it's location! If it wasn't for having my boyfriend with me, I wouldn't have left the hostel once during my stay!
Room was clean, bed was comfy, nice staff, breakfast was a plus, walking distance to buses
It is a non-smoking place, but the halls did have a slight smoky odor to me. nothing detrimental, maybe some febreze would help. It didn't really bother me, but for those who are not used to homeless ppl around, the amount around may make you uncomfortable.
Very clean, friendly staff, quiet inside, good price, must show a pass each time you enter hotel: good security.
No room TV, no room WiFi, they do not allow food in room, no parking on site, bad location, lots of homeless and junkies around, rats around the outside, noise street.
Free tea & coffee all day long. Very confortable mattress.
Hostel is so clean Good location
So enpensive Free breakfast have a little bit (have only bread)
Wasn't expecting much from the reviews but the hostel itself was great, staff very helpful n room was very clean and comfortable.
Travelling as 2, 21 year old females the street was terrifying!! and we wernt made aware of this the first night so had a big shock when we walked down on the 1st day. Homeless people everywhere n big gangs of drug dealers all the way down the street and the 2 neighbouring streets aswel. Not too much of a problem if you know the areas to avoid e.g Ellis and Eddy St and mainly the tenderloin in general. But still pritty freaky, wouldn't advice using these streets at night, but the hostel has a great bar n cheap food if u like burgers n pizza :)
Great hostel. Very nice staff. Very clean. New towels everday. It is located quite centrally. There are a lot of homeless people in this area, but they don't really bother anybody.
They host activities for guests. Mostly free, but the pub crawl obviously isn't.
Lots of homeless in the area.
Very cool friendly people. Great rooms, very comfortable!
Not the best area. A lot of homeless people but its okay......
I was suprised how well it was run and that breakfast was included even though it was so cheap to stay there.The staff was great and it was nice and clean everywhere. Perfect with wifi!
One of the other guests in my room took my pillow, so she had 2 and I had none!
Staff helpful and very kind.
There are many homeless people on the streets on the blocks near the subway (Bart). They didn't bother us but we were afraid of someone do that anytime. Is it possible to avoid pass thru them and the hostel staff gave us some tips on this.
location and cleanliness
I just wonder if there is any kind of like changing my pillow and blanket overnight since I was there for 4 days but I wasn't sure if I had to request for that. But everything was really nice for me. Thank you !!!
The man at reception. He wasn't American- a European I think. He was so so rude. Did not appreciate his services at all.
Amazing place :) Hostel with an atmosphere in pretty nice comfort :) great staff- makes your stay in Frisco unique. Recommended for anyone who is looking for affordable but cosy and clean stay! We loved it!! :)
Great little bar and happy hour. Breakfast was good, especially $1 eggs and pancakes
Location is in the tenderloin, which isn't great. If we had known about the area and surroundings we wouldn't have booked there.
This hostel is amazing! The rooms and the bathroom are clean, the stuff us really helpful, they care a lot about the security so you'll be safe there! And the breakfasts are good as well! Dedicatedly recommend this hostel!
The location is awesome because all the bus lines are walking distance and will take you to fisherman's wharf in 10-15 mins or downtown in 7 mins but at the same time the worst because it is in a bad area during the day you can see a few bums on the streets but not too bad because you can avoid them but then at night it gets a whole lot shadier because all the bums and drug addicts are out at night. You can avoid them if you take a cab back to the hostel or if you just avoid walking alone at night.
Atmosphere in the hostel. Room. Staff. Not far from sightseeings.
the hostel was comfortable and home like apsthimre
Everything was walking distance.
Loud Friday nights out on the streets.
The ensuite bathroom and 4-bed only dorms = more privacy The daily clean up of dorms, providing fresh, clean bath towels Good Wi-Fi reception and speed Friendly, helpful staff Great value (rates/night)
The location, the amount of drunks, drug addicts and homeless folks in the area is alarmingly high as soon as you step out of the door of the hostel - may cause some discomfort for new tourists / the unknown who visits San Francisco for the first time... Understands however that this may be inevitable and is out of the control of the hostel management
The staff and facilities were great! Sheets, towels, blankets were first rate. Staff was constantly cleaning. Breakfast fare was great. Social activities were awesome including occasional evening meal! Staff was extremely helpful with transportation, city activities and sight seeing references. I would stay here again, good price and value.
Location was only bad thing. Located on the edge of bad neighborhood, but didn't have any problems. Walked through the middle of this on our way to hostel from the BART system at 1am. No one bothered us, but was definitely not comfortable.
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