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Score from 374 reviews Good 7.9/10

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Most recent booking for this hotel was yesterday at 19:37

Score from 171 reviews Good 7.8/10

Newest reviews for HI - San Francisco City Center Hostel

  • Anonymous
      Germany
    August 15, 2014

    The personal was really friendly. The breakfast was good. I really liked that theres a big kitchen because san fransisco is expensive.

    The hostel is in tenderloin. It is really dangerous and we were two girls so we were scared about going out late.

    9.2

  • Neil
      United Kingdom
    July 27, 2014

    Comfy bed, brilliant shower, inviting lobby with soft seating areas in various locations to communal areas. Friendly and knowledgeable staff. Great communal kitchen area to prepare your own meals if needed and fridges to store food. A winner!

    Not allowed to consume own alcohol in room.

    7.9

  • Sarah
      United Kingdom
    July 15, 2014

    First time in a hostel and wasn't as bad as people make out. Had a private room with our own barroom and felt very safe. The hostel in general felt very safe which is good.

    Location is a hard one - great in terms of bus links and only about 5 blocks from Union Square etc. however, the hostel is in Tenderloin which is arguably the most dangerous area in San Fran! Google the area! I felt extremely unsafe at all times in this area (to the point where I nearly had a panic attack) and if it wasn't for the safe feeling of the hostel we would have left to stay somewhere else! Homeless people are everywhere once you leave the hostel, they have their own community in Tenderloin and you will be in the very centre of it! We ended up walking the long way round everywhere to avoid the homeless people as they made me feel extremely unsafe and panicky! If you can afford it, stay somewhere away from this area but if like us, and you're on a budget then just take precaution! Don't walk anywhere in Tenderloin at night, especially not on your own! Don't ever have anything on show (phones, money, cameras etc.), don't expect much and you will be ok. I wouldn't go back to the hostel purely for it's location! If it wasn't for having my boyfriend with me, I wouldn't have left the hostel once during my stay!

    5.4

  • Donica
      United States of America
    July 15, 2014

    Room was clean, bed was comfy, nice staff, breakfast was a plus, walking distance to buses

    It is a non-smoking place, but the halls did have a slight smoky odor to me. nothing detrimental, maybe some febreze would help. It didn't really bother me, but for those who are not used to homeless ppl around, the amount around may make you uncomfortable.

    8.8

  • Jose
      United States of America
    July 1, 2014

    Very clean, friendly staff, quiet inside, good price, must show a pass each time you enter hotel: good security.

    No room TV, no room WiFi, they do not allow food in room, no parking on site, bad location, lots of homeless and junkies around, rats around the outside, noise street.

    7.1

  • Anonymous
      Switzerland
    June 26, 2014

    Free tea & coffee all day long. Very confortable mattress.

    8.8

  • Dollaya
      United States of America
    June 26, 2014

    Hostel is so clean Good location

    So enpensive Free breakfast have a little bit (have only bread)

    7.5

  • Jessica
      United Kingdom
    June 18, 2014

    Wasn't expecting much from the reviews but the hostel itself was great, staff very helpful n room was very clean and comfortable.

    Travelling as 2, 21 year old females the street was terrifying!! and we wernt made aware of this the first night so had a big shock when we walked down on the 1st day. Homeless people everywhere n big gangs of drug dealers all the way down the street and the 2 neighbouring streets aswel. Not too much of a problem if you know the areas to avoid e.g Ellis and Eddy St and mainly the tenderloin in general. But still pritty freaky, wouldn't advice using these streets at night, but the hostel has a great bar n cheap food if u like burgers n pizza :)

    7.1

  • Anonymous
      Germany
    June 16, 2014

    Great hostel. Very nice staff. Very clean. New towels everday. It is located quite centrally. There are a lot of homeless people in this area, but they don't really bother anybody.

    9.6

  • Dustin
      United States of America
    June 15, 2014

    They host activities for guests. Mostly free, but the pub crawl obviously isn't.

    Lots of homeless in the area.

    7.9

  • Anonymous
      United States of America
    June 15, 2014

    Very cool friendly people. Great rooms, very comfortable!

    Not the best area. A lot of homeless people but its okay......

    7.9

  • Eileen
      United States of America
    June 12, 2014

    I was suprised how well it was run and that breakfast was included even though it was so cheap to stay there.The staff was great and it was nice and clean everywhere. Perfect with wifi!

    One of the other guests in my room took my pillow, so she had 2 and I had none!

    9.2

  • Paulo
      Brazil
    June 10, 2014

    Staff helpful and very kind.

    There are many homeless people on the streets on the blocks near the subway (Bart). They didn't bother us but we were afraid of someone do that anytime. Is it possible to avoid pass thru them and the hostel staff gave us some tips on this.

    9.2

  • Martina
      Cyprus
    May 26, 2014

    location and cleanliness

    7.5

  • Seepong
      United States of America
    May 20, 2014

    I just wonder if there is any kind of like changing my pillow and blanket overnight since I was there for 4 days but I wasn't sure if I had to request for that. But everything was really nice for me. Thank you !!!

    7.1

  • Vivian
      Australia
    May 9, 2014

    The man at reception. He wasn't American- a European I think. He was so so rude. Did not appreciate his services at all.

    5

  • Agnieszka
      Poland
    May 6, 2014

    Amazing place :) Hostel with an atmosphere in pretty nice comfort :) great staff- makes your stay in Frisco unique. Recommended for anyone who is looking for affordable but cosy and clean stay! We loved it!! :)

    9.2

  • Amanda
      Australia
    April 24, 2014

    Great little bar and happy hour. Breakfast was good, especially $1 eggs and pancakes

    Location is in the tenderloin, which isn't great. If we had known about the area and surroundings we wouldn't have booked there.

    6.7

  • Zaita
      United States of America
    April 23, 2014

    This hostel is amazing! The rooms and the bathroom are clean, the stuff us really helpful, they care a lot about the security so you'll be safe there! And the breakfasts are good as well! Dedicatedly recommend this hostel!

    10

  • Beronica
      United States of America
    April 22, 2014

    The location is awesome because all the bus lines are walking distance and will take you to fisherman's wharf in 10-15 mins or downtown in 7 mins but at the same time the worst because it is in a bad area during the day you can see a few bums on the streets but not too bad because you can avoid them but then at night it gets a whole lot shadier because all the bums and drug addicts are out at night. You can avoid them if you take a cab back to the hostel or if you just avoid walking alone at night.

    8.8

  • Denis
      Russia
    April 18, 2014

    Atmosphere in the hostel. Room. Staff. Not far from sightseeings.

    Tenderloin

    9.6

  • Julie
      United States of America
    April 9, 2014

    the hostel was comfortable and home like apsthimre

    10

  • Luke
      Australia
    March 16, 2014

    Everything was walking distance.

    Loud Friday nights out on the streets.

    7.5

  • May
      Malaysia
    March 8, 2014

    The ensuite bathroom and 4-bed only dorms = more privacy The daily clean up of dorms, providing fresh, clean bath towels Good Wi-Fi reception and speed Friendly, helpful staff Great value (rates/night)

    The location, the amount of drunks, drug addicts and homeless folks in the area is alarmingly high as soon as you step out of the door of the hostel - may cause some discomfort for new tourists / the unknown who visits San Francisco for the first time... Understands however that this may be inevitable and is out of the control of the hostel management

    6.7

  • Caitlin
      United States of America
    February 22, 2014

    The staff and facilities were great! Sheets, towels, blankets were first rate. Staff was constantly cleaning. Breakfast fare was great. Social activities were awesome including occasional evening meal! Staff was extremely helpful with transportation, city activities and sight seeing references. I would stay here again, good price and value.

    Location was only bad thing. Located on the edge of bad neighborhood, but didn't have any problems. Walked through the middle of this on our way to hostel from the BART system at 1am. No one bothered us, but was definitely not comfortable.

    9.2

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