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312 Mason Street, Union Square, San Francisco, CA 94102 – Show map
Excellent location – rated 9.3/10! (score from 375 reviews)
Rated by guests after their stay at HI - San Francisco Downtown.
|Twin Room with Shared Bathroom|
|Double Room with Shared Bathroom|
|Single Bed in Female Dormitory Room|
|Single Bed in Male Dormitory Room|
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366 properties in San Francisco
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375 verified reviews
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HI - San Francisco Downtown's staff speaks: Chinese, Portuguese, Spanish, English, German
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Free! WiFi is available in public areas and is free of charge.
No parking available.
Vending Machine (drinks), Vending Machine (snacks), Airport Shuttle, 24-Hour Front Desk, ATM on site, Lockers, Shared Lounge/TV Area
Non-smoking Rooms, Elevator, All Spaces Non-Smoking (public and private)
Chinese, Portuguese, Spanish, English, German
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Extra beds are not available.
Cribs are not available.
There is no capacity for extra beds in the room.
The maximum number of total guests in a room is 2.
Pets are not allowed.
Cards accepted at this property
HI - San Francisco Downtown accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 375 reviews
Value for money
Show reviews from:
This historic San Francisco hotel is along the Powell Street Cable Car line, one block from shopping at Union Square. It features contemporary rooms with free wired internet.
Score from 852 reviews Good
Around the corner from area attractions, including the Moscone Convention Center, and easily accessible from Chinatown, this hotel is centered in the heart of the city and offers comfortable...
Score from 672 reviews Review score
Located less than a 2 minute walk from Union Square, this family-owned San Francisco hotel features free Wi-Fi and an on-site local deli. Cable car services are a 6 minute walk away.
Score from 1094 reviews Good
This hotel is across from the Curren Theater, 1 block from the shopping at Union Square. It has concierge services and a 24-hour front desk.
Score from 1055 reviews Review score
This was a great property that is conveniently located to shopping and sightseeing. The staff was friendly and helpful in navigating me from the airport to the property via public transportation which also saved me money. I was amazed at the cleanliness of the property not only in the romms but the communal areas as well. I would definitely recommend staying here versus the high end chain hotels. The front desk staff is very helpful and knowledgeable about various places of interests in San Francisco. The 2nd floor free wi-fi lounge is a great place to meet other travelers from around the world.
If you're a light sleeper like myself, you may want to request a room on the backside of the property as the rooms on the Mason Street side of the property tend to be a little noisy with whatever happens to be going on outside. (SOLUTION) The property has a container of earplugs on the counter in the lobby which were very helpful.
location, very friendly and helpful stuff, community, breakfast,
I am very sensitive to noise so for me it was a little bit noisy, but not too bad.
I liked the eviroment and the staff was great and very helpful. Very clean is good for the price. The only thing is that is very noisy . and cant go to sleep.
too noisy (downtown area)
Good location and nice staff
Kitchen is not open 24 hr i leave at ealry morning and would like to cook by myself.
Location and staff
Excellent location and value for money
Our room overlooked the road and was only single glazed so due to central location was pretty noisy. Rooms on the other side of the hall were probably better
- The private bathroom - The location, very close to transport - The breakfast , eventhough we have to wash the dishes at the end (we liked it also too)
I like everything about this hostel
Location Foreigners Private bathroom Kitchen area The events offered
The extra charges in the fine print
Very good location for exploring San Francisco by cable car or bus. Close to Union Square shopping and restaurants. Very clean bathrooms and bedrooms.
Traffic noise, but it's the middle of the city so to be expected.
Friendly, welcoming and helpful staff; It was great to see recycling bins and toilets that re-use hand-wash water;Towels and linen provided; It was great to be able to use the facilities after check out and have secured luggage storage; Well functioning security system in place.
Not having a mat for the shower as the shower door rim left the floor very wet and slippery;
Good location, next to Union square. Discount for bike rental.
Location , reception staff is friendly
Noise outside in the street .
Staff were excellent and very helpful. Rooms were clean.
Beds were too soft and it gave me a back and neck pain that never went away. In need of serious upgrade in the rooms.
near BART station
mattress could be better
Nice people, nice internet, nice location.
The water pressure from the shower was not good.
Extremely friendly and helpfull staff, nice and clean rooms, simple but good breakfast included, free cofee all day
There's nothing to dislika about this place
Wifi was unusable at times.
Good location, just in the downtown of San Francisco.
A little bit noise at night. Homeless anywhere.
The value for money price tag of stay , coupled with great location and people!!
Great place to stay. Good location for transport and shopping. Breakfast was pretty good and the room we had was big enough for two people. Bathroom is a bit out of date, but clean.
The elevator sometimes makes up it's own mind, which can be fun..
I really liked the hostel's location and staffs. Staffs are very kind! They also have a lot of interesting activities. And breakfast is more than I expected.
Individual queen bed room en suite bath was quite noisy and cold. So, we had to sleep with an additional blanket. To conclude, the room wasn't cozy.
Good location near Union Square. We were in a private room which had nice character with high ceilings. Nice decor and styling, looked like it had been upgraded quite recently.
The heating was on constantly and we were told we couldn't adjust it. It was really hot so we had to leave the window open which meant it was even noisier than it would have been anyway. I struggled to get hot water in the shower.
This was my first Hostel experience, and I have absolutely no complaints
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