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312 Mason Street, Union Square, San Francisco, CA 94102, United States of America – Show map
Excellent location – rated 9.2/10! (score from 498 reviews)
Rated by guests after their stay at HI - San Francisco Downtown.
|Double Room with Shared Bathroom|
|Bed in 4-Bed Mixed Dormitory Room with Ensuite Bathroom|
|Bed in 4-Bed Female Dormitory Room with Shared Bathroom|
|Bed in 4-Bed Male Dormitory Room with Ensuite Bathroom|
|Queen Room with En-suite|
|Twin Room with Shared Bathroom|
|Bed in 6 or 8 Bed Mixed Dormitory Room with Ensuite Bathroom|
|Bed in 4-Bed Male Dormitory Room with Shared Bathroom|
|Twin Room with En-Suite|
|Bed in 4-Bed female Dormitory Room with ensuite Bathroom|
|Triple Room with Shared Bathroom|
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384 properties in San Francisco
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499 verified reviews
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HI - San Francisco Downtown's staff speaks: Chinese, Portuguese, Spanish, English, German
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Bicycle Rental, Library
WiFi is available in public areas and is free of charge.
No parking available.
Vending Machine (drinks), Vending Machine (snacks), Airport Shuttle (surcharge), 24-Hour Front Desk, ATM on site, Lockers, Shared Lounge/TV Area, Laundry, Daily Housekeeping, Fax/Photocopying
Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Chinese, Portuguese, Spanish, English, German
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Extra beds are not available.
Cribs are not available.
There is no capacity for extra beds in the room.
The maximum number of total guests in a room is 2.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 498 reviews
Value for money
Show reviews from:
This historic San Francisco hotel is along the Powell Street Cable Car line, one block from shopping at Union Square. It features contemporary rooms with free wired internet.
Score from 1138 reviews Good
Located less than 1 mile from Union Square shops and bars, this hostel features 3 lounge areas, a cafe and bar. All shared or private rooms offer free Wi-Fi.
Score from 275 reviews Good
This hotel is in San Francisco’s Theatre District, across from the Curran and ACT Theaters. Shopping at vibrant Union Square is just a 2-minute walk away. A 24-hour front desk is available.
Score from 1342 reviews Review score
This central San Francisco hotel is just a 2 minute walk from Union Square. It features an on-site restaurant and offers Victorian-style guest rooms with a minibar and cable TV.
Score from 2776 reviews Good
location is great! Close to everything! Staff is very friendly and helpful!
room is a little bit too old, and the basin is with the bedroom not in the bathroom which feels a little bit weird.
Central location, good value for the money, great breakfast
Cheap Location Pretty Friendly Staff was nice
- Staff messed up our dorm booking so we were alone in different rooms - 5th floor smelled a bit like the bathroom near the elevator -
Price. Friendliness. Complimentary breakfast.
Some people failed to clean after themselves after using the bathroom.
I enjoyed the room, the cleanliness, the local and the environment of the hostel. Met a lot of cool ppl there.
It's not that I didn't like but the staff is not as friendly as in the HI NY and breakfast is not that good either, but is free.
Great location, beautiful building and nice rooms
Our room was quite noisy - due to the location, there is a lot of street noise
We were at the HI hostel for 2 nights and had a twin bedroom. We had a really nice bed and our own small bathroom. The equipment and furniture were very nice, we loved the design of the whole hostel! Unfortunately, there were a lot of crazy people in the Mason St at night, this was really scary and noisy. But we felt safe and the hostel team took care. It's definitely a great place to stay.
Stay with real people at a fair price!
No tea in the breakfast cafeteria.
The location is awesome
The staff was very friendly and helpful. The location is near downtown, you can go by foot.
The heating is old and is noisy and it was to hot.
Location is wonderful. Staff are very helpful.
The shower took a long time to heat up.
Good location. Near union square, bars and Powell St Bart station.
Personal bathroom for each room, good breakfast, right in heart of downtown.
Awful wifi, I had to use 3G the whole time.
location was great new beds were very comfortable free internet was nice, but it didn't work inside the room just on the hall ways Free breakfast was nice Staff was very helpful
Only a few showers and toilets per floor Elevator was tricky to use
The hotel is perfectly located(next to the union square). The room is simple but clean. There is a small hairdryer available. The wifi signal was pretty good in the room. The breakfast if too simple though: some confiture, any kind of white cheese, bagels, butter, coffee, tea, apples and oatmeal, that's it. You can also cook there yourself if you bring the ingredients. Everything is self service, as well making your dishes:) You can leave you luggage at the reception, it is free and is pretty safe.
The windows are not isolated, so it was very cold in the bathroom. The sound from the street is horrible during the night. That's probably why there are free earplugs at the reception..
Nice hostel with really nice bathroom facilities.
I thought some of the staff were rather abrupt and got irritated at questions and did not want to help guests with queries. Very unenthusiastic (particularly I am referring to the short dark haired man not sure his name). It was a pity as it was a nice hostel but the one staff member ruined it for me and for that reason I would not recommend it.
Night reception(old guy) NOT helpful,not friendly
location, value for money, cosy room design
strange odor inside room, limited water machine.
The hostel is near to BART, plenty of bus stations, Cable car line. It's actually right in the center of downtown San Francisco. Staffs are helpful and friendly, the hostel also has a lot of activities that you can participate without any fee ! I'll definitely stay there next time~
street beside is a bit noisy in the midnight sometimes
Staff were rude, hardly any bathrooms which were dirty. room was far too hot
The position is excellent, the rooms are clean
Windows are very thin and noise level high. Breakfast was very poor.
very fun and very comfortable. so close to metro and bus stop. clear and very organized
Great service, clean, onsite laundry etc.
They forgot to play Monday night movie
Almost perfect and I liked pretty much everything, except the following negative points.
The Mexican woman which prepared the breakfast was very unfriendly. In the morning the toilets weren't very clean anymore.
all the staffs are friendly,especially Tori, she is helpful for me ~ the facilities is ok,but the breakfast only soso~ anyway,i will come back
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