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312 Mason Street, San Francisco, CA 94102, United States of America – Show map
Excellent location – rated 9.2/10! (score from 518 reviews)
Rated by guests after their stay at HI - San Francisco Downtown.
|Double Room with Shared Bathroom|
|Bed in 4-Bed Mixed Dormitory Room with Ensuite Bathroom|
|Bed in 4-Bed Female Dormitory Room with Shared Bathroom|
|Bed in 4-Bed Male Dormitory Room with Ensuite Bathroom|
|Queen Room with En-suite|
|Twin Room with Shared Bathroom|
|Bed in 6 or 8 Bed Mixed Dormitory Room with Ensuite Bathroom|
|Bed in 4-Bed Male Dormitory Room with Shared Bathroom|
|Twin Room with En-Suite|
|Bed in 4-Bed female Dormitory Room with ensuite Bathroom|
|Triple Room with Shared Bathroom|
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383 properties in San Francisco
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519 verified reviews
They speak your language!
HI - San Francisco Downtown's staff speaks: Chinese, Portuguese, Spanish, English, German
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Bicycle Rental, Library
WiFi is available in public areas and is free of charge.
No parking available.
Vending Machine (drinks), Vending Machine (snacks), Airport Shuttle (surcharge), 24-Hour Front Desk, ATM on site, Lockers, Shared Lounge/TV Area, Laundry, Daily Housekeeping, Fax/Photocopying
Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Chinese, Portuguese, Spanish, English, German
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Extra beds are not available.
Cribs are not available.
There is no capacity for extra beds in the room.
The maximum number of total guests in a room is 2.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 518 reviews
Value for money
Show reviews from:
This central San Francisco hotel is just a 2 minute walk from Union Square. It features an on-site restaurant and offers Victorian-style guest rooms with a minibar and cable TV.
Score from 2898 reviews Good
Featuring a daily free breakfast and free Wi-Fi, USA Hostels San Francisco is just a 5-minute walk to cable cars and Union Square. San Francisco’s Chinatown is just a 10-minute walk away.
Score from 578 reviews Very good
Located in downtown San Francisco, in Union Square, this hotel is a 9-minute walk from Chinatown. A 24-hour front desk is offered and charming rooms provide cable TV.
Score from 900 reviews Good
Located less than a 2 minute walk from Union Square, this family-owned San Francisco hotel features free Wi-Fi and an on-site local deli. Cable car services are a 6 minute walk away.
Score from 1234 reviews Good
the location is the best !! can go wherever i wanna go so easilly ! even by walk:) everyone there is so nice and friendly! ill def visit the hostel someday in the future when i get a chance to visit San Francisco or somewhere in the US!
Wifis so weak
Location was so good. You can easily excess to Union Square and Powell station. Considering its price, room and breakfast were very nice. I'd like to stay in here if I visit San Francisco again.
wifi was so weak in room and lack of shower and toilet.
All employees in HI san francisco were so nice and they promptly took a action for my inconvience. And locations also best!
Even though all guest have to keep silent after 11 for other guest's convience according to hostels roles, few guests were ignoring this role and disrupting other guests cozy stay. This might not drived from hostel itself, but the problem is there was no one control this until I asked crew down floor. I was about to stay 3 days in this hostel at the first time, but I cancelled my reservation after one night sleep becasue of this.
Location is just superb!
We got a room facing the street and it was very noisy at night. (Not really the hostel's fault...)
too busy kitchen during breakfast
Basically the facilities were really good especially with the beds and personal lights. Programs for everyday were also very fun and good to meet other people at the hostel.
This cant be fixed. Its about the non member fees thats added to the original price
Great location, helpful staff, generally clean, well equipped kitchen (food storage, fridge, cooking tools) and secure environment (lockers, access cards).
I feel the number of showers and bathroom may be in inadequate during rush time. I may be wrong but I only saw 2 showers and 2 toilets in my floor serving approx 30 folks. Manageable during normal times.
Hostel reminds me of my boarding school - big old house with nice thick carpet, great sized rooms with sink and great living areas. Real homey feel.
Lockers are huge but annoying that they get jammed so often got woken up by banging when roommates were trying to drag them out from under the bed. Also they don't fit an overseas sized suitcase which didn't bother me, but then made it awkward as the lockers have to be pulled all the way out from under the bed in order to open them which in a full room was quite hard. Would be great if the lockers just locked to the bed when closed, and then didn't have a lid they were more like a drawer. Breakfast is a bit manic just because of the size of the kitchen compared to the number of people staying there, but you just find the right time to go, earlier usually less crowded. also on my floor there was only 3 showers and so sometimes the wait in the morning was super long so you just have to pick your time! Fresh bathmats per shower user like at HI Boston would be an awesome addition :)
Staff did everything they could to make sure you had a good time! Far better than a budget hotel! Good breakfast!
Doesn't have a bar but the sister hostel does!
Our second time we have stayed here. Really comfty bed! Great kitchen facilities and it's very convenient location in the downtown area.
Our bedroom faced the street and is super noisy!!!
location is great! Close to everything! Staff is very friendly and helpful!
room is a little bit too old, and the basin is with the bedroom not in the bathroom which feels a little bit weird.
Central location, good value for the money, great breakfast
Cheap Location Pretty Friendly Staff was nice
- Staff messed up our dorm booking so we were alone in different rooms - 5th floor smelled a bit like the bathroom near the elevator -
Price. Friendliness. Complimentary breakfast.
Some people failed to clean after themselves after using the bathroom.
I enjoyed the room, the cleanliness, the local and the environment of the hostel. Met a lot of cool ppl there.
It's not that I didn't like but the staff is not as friendly as in the HI NY and breakfast is not that good either, but is free.
Great location, beautiful building and nice rooms
Our room was quite noisy - due to the location, there is a lot of street noise
We were at the HI hostel for 2 nights and had a twin bedroom. We had a really nice bed and our own small bathroom. The equipment and furniture were very nice, we loved the design of the whole hostel! Unfortunately, there were a lot of crazy people in the Mason St at night, this was really scary and noisy. But we felt safe and the hostel team took care. It's definitely a great place to stay.
Stay with real people at a fair price!
No tea in the breakfast cafeteria.
The location is awesome
The staff was very friendly and helpful. The location is near downtown, you can go by foot.
The heating is old and is noisy and it was to hot.
Location is wonderful. Staff are very helpful.
The shower took a long time to heat up.
Good location. Near union square, bars and Powell St Bart station.
Personal bathroom for each room, good breakfast, right in heart of downtown.
Awful wifi, I had to use 3G the whole time.
location was great new beds were very comfortable free internet was nice, but it didn't work inside the room just on the hall ways Free breakfast was nice Staff was very helpful
Only a few showers and toilets per floor Elevator was tricky to use
The hotel is perfectly located(next to the union square). The room is simple but clean. There is a small hairdryer available. The wifi signal was pretty good in the room. The breakfast if too simple though: some confiture, any kind of white cheese, bagels, butter, coffee, tea, apples and oatmeal, that's it. You can also cook there yourself if you bring the ingredients. Everything is self service, as well making your dishes:) You can leave you luggage at the reception, it is free and is pretty safe.
The windows are not isolated, so it was very cold in the bathroom. The sound from the street is horrible during the night. That's probably why there are free earplugs at the reception..
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