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312 Mason Street, Union Square, San Francisco, CA 94102, United States of America – Show map
Excellent location – rated 9.3/10! (score from 424 reviews)
Rated by guests after their stay at HI - San Francisco Downtown.
|Twin Room with Shared Bathroom|
|Double Room with Shared Bathroom|
|Single Bed in Female Dormitory Room|
|Single Bed in Male Dormitory Room|
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424 verified reviews
They speak your language!
HI - San Francisco Downtown's staff speaks: Chinese, Portuguese, Spanish, English, German
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WiFi is available in public areas and is free of charge.
No parking available.
Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, ATM on site, Lockers, Shared Lounge/TV Area
Non-smoking Rooms, Elevator, All Spaces Non-Smoking (public and private)
Chinese, Portuguese, Spanish, English, German
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Extra beds are not available.
Cribs are not available.
There is no capacity for extra beds in the room.
The maximum number of total guests in a room is 2.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 424 reviews
Value for money
Show reviews from:
This historic San Francisco hotel is along the Powell Street Cable Car line, one block from shopping at Union Square. It features contemporary rooms with free wired internet.
Score from 1035 reviews Good
Featuring a daily free breakfast and free Wi-Fi, USA Hostels San Francisco is just a 5-minute walk to cable cars and Union Square. San Francisco’s Chinatown is just a 10-minute walk away.
Score from 454 reviews Very good
This central San Francisco hotel is just a 2 minute walk from Union Square. It features an on-site restaurant and offers Victorian-style guest rooms with a minibar and cable TV.
Score from 2731 reviews Good
Serving a daily breakfast with bagels, fruit, coffee, and more, this San Francisco hostel is conveniently located within a 5-minute walk of Union Square. Each guest room includes free Wi-Fi.
Score from 476 reviews Very good
Good area, great people and awesome TV room :)
Location Lounge space Not too noisy
Wifi kept disconnecting Rooms a bit small
Near subway station. And the hostel is located center of downtown area close to everything.
1. Wifi environment was very good. 2. Common space was comfortable. 3. Breakfast was good (especially for bagul lover like myself).
1. After I walked neiborfood on check-out day after breadfast, I could not get in my room till I spoke to the front desk manager. This mistrust system by hotel side tells something dark side. 2. You don't get good sleep regardless if you have earplug & eyemask. Because of its good location, street noise like metalic cart movement etc. during early morning like 3 or 4am are unavoidable. 3. Bath & Shower were shared outside bedroom but the dressing area (for tooth brushing or make-up) was in the bed room. This also should be outside the bed-room. Each traveler has different time of activity.
Bed was comfortable, high speed wifi (cannot say this to many hotels in SF), nice atmosphere.
Room was cold, bathroom sink was in the room, elevator was weird.
Excellent price for the area. Staff was efficient and friendly. Very low hassle. Would definitely stay here again.
WiFi was glacially slow when it worked at all.
The location is great to catch public transport and they do a good job offering the small things that are easy to forget like some detergent and earplugs. Overall, I'd 100% recommend it.
I spent 13 days at the hostel. The staff is always willing to help in any situation. All facilities are always clean. At the hostel, I was able to make a lot of friends, thanks to the commons rooms. I would recommend to anyone.
I loved the way it is decorated and also very practical, best location, nice staff, fun bagel breakfast, very clean in general. I felt it matches the cool spirit of the city.
Liked the price, location and simplicity. I didnt really get the full on hostel experience (taking advantage of the social aspect) because it was a business trip and wasnt there much, only to sleep. I definitely would stay in a hostel again! When travelling you're just not in the room all that much.
Was a little loud (the outside) and when your in a bunk bed they move when people move. So if you are a light sleeper this probably wouldnt work for you.
Location is amazing, very easy to get there from the airport. Bathrooms were fairly clean and vacant most of the time. The beds were pretty comfortable. Oh! And the breakfast is very good. The general environment in the hostel is awesome and people is so friendly. I had a great time.
The rooms are slightly packed for 4 people.
the location is fantastic,
Very noisy at night as trucks come and go and the whole building is beside the main road while the rooms windows are facing the road
Location is good. Breakfast is good. (Bagle,oat meal,cream cheese, jam, apple,banana, orange and coffee) Coffee is available for 24 hours at front desk. Staffs are so kind and helpful.
Smells bad. Kitchen is not available for 24 hours. Smells really bad.. The bunk bed makes lots of noise whenver it's moving. It bothers me at night.
This was a great property that is conveniently located to shopping and sightseeing. The staff was friendly and helpful in navigating me from the airport to the property via public transportation which also saved me money. I was amazed at the cleanliness of the property not only in the romms but the communal areas as well. I would definitely recommend staying here versus the high end chain hotels. The front desk staff is very helpful and knowledgeable about various places of interests in San Francisco. The 2nd floor free wi-fi lounge is a great place to meet other travelers from around the world.
If you're a light sleeper like myself, you may want to request a room on the backside of the property as the rooms on the Mason Street side of the property tend to be a little noisy with whatever happens to be going on outside. (SOLUTION) The property has a container of earplugs on the counter in the lobby which were very helpful.
location, very friendly and helpful stuff, community, breakfast,
I am very sensitive to noise so for me it was a little bit noisy, but not too bad.
I liked the eviroment and the staff was great and very helpful. Very clean is good for the price. The only thing is that is very noisy . and cant go to sleep.
too noisy (downtown area)
Good location and nice staff
Kitchen is not open 24 hr i leave at ealry morning and would like to cook by myself.
Location and staff
Excellent location and value for money
Our room overlooked the road and was only single glazed so due to central location was pretty noisy. Rooms on the other side of the hall were probably better
- The private bathroom - The location, very close to transport - The breakfast , eventhough we have to wash the dishes at the end (we liked it also too)
I like everything about this hostel
Location Foreigners Private bathroom Kitchen area The events offered
The extra charges in the fine print
Very good location for exploring San Francisco by cable car or bus. Close to Union Square shopping and restaurants. Very clean bathrooms and bedrooms.
Traffic noise, but it's the middle of the city so to be expected.
Friendly, welcoming and helpful staff; It was great to see recycling bins and toilets that re-use hand-wash water;Towels and linen provided; It was great to be able to use the facilities after check out and have secured luggage storage; Well functioning security system in place.
Not having a mat for the shower as the shower door rim left the floor very wet and slippery;
Good location, next to Union square. Discount for bike rental.
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