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2310 East Highland Avenue, Camelback East, Phoenix, AZ 85016, United States of America – Show map
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56 verified reviews
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Hampton Inn Phoenix - Biltmore's staff speaks: Spanish, English
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Outdoor Pool (all year), Terrace
Fitness Center, Hot Tub
Food & Drink
Free public parking is available on site (reservation is not needed).
Shuttle Service (surcharge), 24-Hour Front Desk, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Convenience Store (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children or adults stay free of charge when using existing beds.
One older child or adult is charged USD 10 per person per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 56 reviews
Value for money
Show reviews from:
Just 6 miles from University of Phoenix Stadium, this Tolleson motel offers an outdoor pool and hot tub. All air-conditioned rooms come with a fridge. Sky Harbor International Airport is 14 miles...
Score from 271 reviews Good
Situated 10.5 miles from Wet & Wild Water Park, this Phoenix hotel has a heated outdoor pool and hot tub. Free Wi-Fi is included in all guest rooms.
Score from 148 reviews Excellent
This towering resort hotel features a casino with more than 700 slot machines and 50 table games. An open-air spa on the 14th floor offers views of the surrounding valley.
Score from 244 reviews Excellent
Just minutes from downtown Phoenix, this smoke free hotel provides easy access to Arizona highways for convenient travel to attractions in the area. A free hot breakfast is served daily.
Score from 236 reviews Very good
Breakfast, walk to restaurants, near airport
Not a bad experience, but the serving area for breakfast was congested; too cramped. But the food was good.
Amenities, cleanliness, parking, quietness, price.
internet wifi can be spotty
Location, breakfast, and bed
The pillows and hallway had odor. Ten last morning of our 4 day stay we had no wash cloths, the lobby seemed clean no odor. The TV in the room is very small and inside a de orative wood picture frame.????
Location was easy to get to highway 51.
A bit of trouble with the wifi
Clean and comfortable, the breakfast was great
Nothing much really, listing things would be really picky and I thought it was great.
Staff were great and very clean.
The maid was more helpful than frontdesk staff
I did not like the breakfast hours, too early . Who wants to eat breakfast at 6:00 a.m. on the weekend. or Christmas day or New Year's day, no chance to sleep in late because breakfast is over at 10:00 a.m. Also, the breakfast staff was rude and refused to make us anymore pancake batter or refill empty platters with more eggs,,potatoes, bacon etc. Staff refused, even though we were there during the designated breakfast time. We felt rushed to eat our breakfast so staff could clean up!
I liked the location.
The breakfast bar was in a tight place and it got crowded at times (there were 2 college teams staying there at the time).
The staff was excellent, very friendly and helpful. The room (2 queen beds) was huge. Free parking and wifi were definitely a plus, especially compared with other hotels in the Biltmore area. There is a shuttle which will take you anywhere within a 3 mile radius. While we did not take advantage of it, it was another perk there. Overall we loved the hotel and would definitely stay there again!
The air conditioning system in the room is quite noisy and the room was often quite cold until the system worked it's way up a few degrees. After 2 or 3 days we were better at mastering it. I would have liked a towel bar in the sink area which is separate from the bathroom. I did like the fact that the two areas were separate.
The staff is terrific, warm, helpful. Coffee and cool drinks are always available in the lobby. Breakfast choices are varied and the extended time until 10:00 is appreciated. The location was perfect for the things we chose to do and Phoenix is a very easy city to navigate.
Nice staff, room was spacious and comfortable
Location and staff.
The electronic room key kept failing and had to be updated often during our stay. The swimming pool was too small for laps.
Good location, easy access to airport/attractions/shopping. Good hot-breakfast selection.
Very clean in a great location!
Friendly staff. Attention to detail and very helpful. Breakfast was very good
People, food and general service were good.
Nice room, very nice bed, i slept very well. Good breakfast, good Stuff. Is a good choice in phoenix.
The rating was misleading and this Hampton Inn should be considered a three-star. If your expectation is a four, you will be disappointed. If your expectation is a three, you will be pleased.
The Hampton Inn Biltmore is by no means a four-star hotel. It does not compare. The facility is simpler, smaller, with less frills and stature. It is, however, an excellent three-star hotel. The breakfast was a tiny buffet with a variety of foods that would lose their allure after the second day -- typical of a three or two-star hotel. The rooms were nicely appointed. The lobby was tiny with complimentary coffee and tea. The room had a refrigerator and wet bar which were very nice. The staff was the only thing four-star about the hotel, maybe even five-star.
The staff was very courteous and helpful. It was a nice relaxing environment.
We stay here often; it is our "home-away-from home". The staff is wonderful, the rooms are comfortable and it is close to shopping, restaurants and other activities.
The extras were the best
No laundry facilities
Very clean and good breakfast.
There were personal customer services touches like the post-it notes stating the duvet cover was clean; 24 hour coffee; feminine items in the 1st level restroom; shuttle; and letter with things to do. The gentlemen who tended the breakfast was very friendly and hard working. The receptionist staff is friendly also. Near great shopping.
staff, room, price
Pillows were extremely soft.
The atmosphere and cleanliness were very good as well as the neighborhood was safe.
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