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Show map Hilgard House Westwood Village

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Score from 339 reviews Good 7.9/10

Newest reviews for Hilgard House Westwood Village

  • Kou
      United States of America
    August 27, 2014

    The location was great. Shops and restaurants were all close by within walking distance. The hotel was located away from the big streets too so I didn't have to worry about traffic getting into and out of the hotel.

    I was unable to get any wifi connection even though they had multiple sources. The connection was either too weak to connect or it wouldn't let me access and connect to any of the other six hubs.

    7.9

  • Doniece
      United States of America
    August 19, 2014

    Comfort of rooms. Large windows that made you fell a park setting.

    Elevator did not fell safe.

    7.9

  • Patrick
      United States of America
    August 13, 2014

    Location was great. Felt safe in Westwood, and very close to UCLA.

    8.8

  • Snow
      United States of America
    August 10, 2014

    Complimentary Starbucks coffee.

    The woman working the night of our stay was very rude. Never even looked up the many times we walked through the lobby, let alone greet us.

    7.5

  • Anonymous
      United States of America
    August 1, 2014

    Can't beat the location and the price if you're spending a few days in Westwood or at UCLA. Everything in those areas are within easy walking distance. The neighborhood it is located in is quiet and lovely.

    Could use an update - things are a little worn, but for price and location it is still a great value.

    7.5

  • Anonymous
      Sweden
    August 1, 2014

    comfortable, cosy and correct. breakfast in the lobby was simple but ok

    7.9

  • Anonymous
      United States of America
    August 1, 2014

    Location / ease of parking /quiet

    9.2

  • Anonymous
      United States of America
    July 30, 2014

    Comfy bed, location and quiet area.

    Uninterested staff, smokers hanging out front on only bench, fridge totally off upon arrival. It never did get cold or make ice.

    8.3

  • Anonymous
      United States of America
    July 29, 2014

    Great location, quaint feel, and nice staff. Free parking as well, which was great.

    Not as clean as it should have been--my son had to request a new pillowcase because of streaks.

    6.3

  • Anonymous
      United States of America
    July 25, 2014

    Location top UCLA

    Breakfast area was in the lobby so it was a little tight but still ok.

    9.6

  • Harvey
      Canada
    July 24, 2014

    all was excellent. like that the hotel was older but was very elegant. well appointed. room was very cool and air was extremely fresh due to the in room air filter. well done.

    carpets in our room has several noticeable stains. carpets should be replaced with engineered flooring thought this may not be allowed in the building

    9.2

  • Joshua
      United States of America
    July 23, 2014

    Nice hotel in a quiet area. In the heart of everything with a isolated feel. Comfortable beds.

    Rooms are VERY small. Hotel is very small. Continental breakfast was extremely basic. Toast, bagels, cereal. Very basic for the price.

    7.9

  • Caroline
      United States of America
    July 17, 2014

    Quiet and relaxing, comfortable. Convenient location. Responsive and responsible staff. Felt secure.

    Air conditioner above the front desk was dripping water on attendant's side of counter. Attendant said he had called maintenance for several days but got no fix. Computer screen for guests could be more private.

    10

  • Kathleen
      Abkhazia, Georgia
    July 14, 2014

    Room was clean and neat and comfortable. It was easy to find.

    There was a misunderstanding with the desk clerk at checking. I called booking.com customer service and it was immediately corrected before our call was even completed. Great for booking.com for handling it so quickly. Breakfast area is small no where to really sit to eat.

    7.1

  • Sharon
      United States of America
    July 13, 2014

    The appearance of a European boutique hotel. Comfort of the room especially the bed. The convenience of the covered, ground-level parking.

    Continental breakfast had to be carried up to the room as there is no breakfast room.

    8.8

  • Grant
      United States of America
    July 11, 2014

    location, parking was terrific

    Only two people to a room, so you have to get another room if your party is larger. Desk staff upon check-in was okay, but a little rude. Expensive but I guess you are paying for the location. Wouldn't stay here again.

    5.4

  • Octavio
      France
    July 6, 2014

    Muy amable servicio. Y rápido check-in después de resevar online. / People at front desk are very nice. And check-in was fast after we reserved online.

    9.2

  • Zhiyuan
      Singapore
    July 6, 2014

    Coffee and fruits offered throughout the day; location and room price are of good value compared to other hotels nearby.

    Room phone did not function obviously for long time; bath tub not cleaned; garbage bag not removed.

    7.1

  • Anonymous
      United States of America
    July 6, 2014

    Close proximity to UCLA. Westwood Village is enjoyable to walk to and has shopping and restaurants. Staff was for the most part helpful and responsive to requests. Enjoyed the continental breakfast.

    Beds were at best average - not the most comfortable. Rooms are small but we didn't spend much time in it so wasn't a concern for us.

    9.2

  • Anonymous
      Portugal
    July 6, 2014

    The hotel is very expensive, according to what it offers.

    6.3

  • Pal
      Norway
    July 1, 2014

    location, sielent breakfast refrigerator on the room

    6.7

  • Donald
      United States of America
    June 28, 2014

    Close to restaurants

    8.8

  • Devindra
      United States of America
    June 15, 2014

    Friendly staff at the front desk.

    10

  • David
      United States of America
    June 6, 2014

    Great location if you need to be on UCLA campus.

    Room and bath very small. Cramped for two people. Room did not seem that clean. No dining facility.

    5.4

  • Anonymous
      United States of America
    June 3, 2014

    Location Free parking

    No Kleenex in room Bad hair dryer

    6.7

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