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87 Banyan Drive, Hilo, HI 96720, United States of America – Show map
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19 properties in Hilo
Including hotels, apartments, villas and more.
199 verified reviews
They speak your language!
Uncle Billy's Hilo Bay Hotel's staff speaks: Japanese, English
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Outdoor Pool, Outdoor Pool (all year), Grounds
WiFi is available in all areas and is free of charge.
Wired internet is available in public areas and charges apply.
Free public parking is available on site (reservation is not needed).
Vending Machine (drinks), 24-Hour Front Desk, ATM on site, Laundry, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Safe, Non-smoking Rooms, Family Rooms, Elevator, Heating, Air Conditioning, Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to three children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 20 per person per night when using existing beds.
One older child or adult is charged USD 20 per night in an extra bed.
One child under 2 years is charged USD 20 per night in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 199 reviews
Value for money
Show reviews from:
A short distance from breathtaking waterfalls and within driving distance of Hawaii National Volcanoes Park, this cozy Hilo hotel offers comfortable accommodations and thoughtful amenities.
Score from 284 reviews Good
On Hilo Bay, this Big Island hotel is 30 miles from Hawaii Volcanoes National Park. All rooms have free internet access. Guest rooms at Hilo Naniloa Hotel offer garden, ocean or harbor views.
Score from 246 reviews Review score
Originally plantation worker housing built in 1909, the property converted to an inn in the 1930s. Located in downtown Hilo, this hotel features free parking and free Wi-Fi in public areas.
Score from 303 reviews Good
Featuring a tranquil location on Hilo Bay and offering breathtaking views of Mauna Kea Peak, this hotel is moments from the town of Hilo and provides spacious and modern accommodations.
Score from 199 reviews Good
the location was perfect, the staff was friendly and extremely helpful, the breakfast was ample and it had all the necessities, it was also incredibly inexpensive.
The room in general was fine, however the sink area looked as though it might fall to the floor and had holes in the formica, there were broken tiles and the bath area looked in need of repair. Thus the price. The staff does make up for it in charm though!
We liked the location, friendly staff. We loved the view of the bay we had and the garden was very beautiful.
We didn't like the carpets in hallway or our room, they were dirty, had an odor and desperately needed to be replaced. We also would have liked a better variety of breakfast choices.
Helpful friendly staff, location and adequate morning breakfast particularly the fresh papaya
Good location & not expansive...
A bit old & the hotel needs a complete renovation... the breakfast is pretty poor...
friendly staff, great location to city centre, waterfront and airport
The whole hotel looks like it's stuck in the 1970's.. All design and facilities are very tired and sub standard for today's values
Wifi never working, better forget the breakfast, dirty, worn out, smelly
Real Aloha~ Great front desk staff, beautiful location on Banyan Drive within walking distance of Liliuokalani Park and Coconut Island. Nice views of Hilo Bay from the room, sounds of the ocean lapping below the hotel at night. And the Coqui frogs were serenading!
Breakfast is poor.
Friendly staff, helpful.
Hotel older or less maintained than in Kona. WLAN was a drag... More off then on and if on ....sloooow.
Cheap and cheerful for what you pay. Good breakfast.
Very run down and in need of renovation. Carpets filthy! Tiles cracked and broken. Gardens and ponds under renovation but even just a waterblast would have helped. No pool loungers.
Staff great-friendly & helpful Clean Quite Bed comfortable
Staff was very friendly and helpful. It was easy to navigate to our room.
I liked the view from the breakfast area.
There was a bug crawling on the pillow.
affordable price and walking distance to a nice park and the harbor
Everything was fair to good until I needed to sleep!
The people next door was up till 2:45am talking very load. By the time they went to bed I could hear them snoring thru the adjoining door. That kept me up all night.
Staffs are hard working and pleasant
Abundance of ants in rooms
The island ambiance aka the frogs
Free Wifi and on site parking
Pool closed for repair. Booking.com should have revealed this. Hotel down at heel. Corridors were smelly but the room was quite clean.
Breakfast included Geographical situation Comfort
Wifi not reachable Noise of birds
Location, location, location!
Mold on shower wall; 1/2 roll of toilet paper plus 1 new roll...as I also work in the industry on the Kona side, I foumd these two things to be uncalled for.
Very poor breakfast. Surprisingly they could not hold our luggage for some hours as most hotels do. Very outdated!!
Our room was comfortable, ALL of the staff were friendly, helpful and cordial. The housekeeper for our room and the women who worked at the continental breakfast each morning were especially friendly and helpful. The close proximity to the beach and the ease of walking around in parks close by the property made our stay in Hilo more enjoyable. Uncle Billy's General Store was also a "plus", good food, cold sodas, great coffee and, especially, very friendly staff!
Maybe it was papaya season, but we would have preferred more variety in the fruit for breakfast and perhaps some other condiments, peanut butter for example, would have been good.
The staff was very friendly and helpful
This Hotel is very outdated and in much need of repair and new upgraded furniture in the rooms
fresh mango at the breakfast
The worst hotel I had in Hawaii.
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