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720 South Michigan Avenue, South Loop, Chicago, IL 60605, United States of America – Show map
|Double Room with Two Double Beds||
|King Room with Lake View|
|Double Room with Two Double Beds and Lake View||
|Double Room with Two Double Beds and Two Baths|
|Executive King Room|
|Executive Double Room with Two Double Beds||
|Business King Room|
|Business Double Room with Two Baths||
|King Room with Two Baths|
|King Room - Hearing Accessible|
|King Room with Two Baths - Hearing Accessible|
|King Room with Lake View - Hearing Accessible|
|Double Room with Two Double Beds - Hearing Accessible|
|Double Room with Two Double Beds - Disability Access||
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750 verified reviews
They speak your language!
Hilton Chicago's staff speaks: Chinese, Spanish, English
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Sauna, Fitness Center, Hot Tub, Indoor Pool
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in the hotel rooms and charges apply.
WiFi is available in public areas and is free of charge.
Internet via TV is available in the hotel rooms and charges apply.
Private parking is available on site (reservation is not needed) and costs USD 68 per day.
Public parking is available on site (reservation is not needed) and costs USD 52 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities
Paid WiFi, Newspapers, Safe, Shops (on site), Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Chinese, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 17 years stays free of charge when using existing beds.
Any additional older children or adults are charged USD 25 per person per night when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 750 reviews
Value for money
Show reviews from:
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Score from 521 reviews Good
This downtown Chicago hotel is next to Millennium Park and 2 blocks from The Art Institute of Chicago. It offers stunning city views, on-site dining and elegant rooms with free Wi-Fi access.
Score from 3353 reviews Good
This luxurious downtown Chicago hotel is a 1-minute walk from Monroe-Red Subway Station. It features a 12-treatment room spa, fitness center and spacious accommodations with an iPod docking station.
Score from 1543 reviews Very good
This hotel is a 5 minute walk from Millennium Park and the shopping at The Magnificent Mile. It features on-site dining, a gym, and modern rooms with a 36-inch flat-screen TV.
Score from 2225 reviews Excellent
The large hotel w not a lot of friendly staff
the pillows and beds
Rooms were comfortable and spacious. Staff was great. Great location.
The fantastic entering hall, everything is huge( exept room )
Accessible to all our outings like the comfortable rooms ,our room was cleaned and fresh towels and linen changed while we were out.
No chairs in room besides the desk chair.
Location and friendly staff.
The location was excellent.
I was in the area for a symposium and stayed at a different location for 5 days...I wish my first choice was the Hilton.
Customer service started online, then proceeded to the phone, curb service, front desk staff, concierge, and finally check out. The common thread was "WOW" the customer...and it worked!
Everything but especially the Customer Service
Nothing. It was charming
The Front Desk Clerk was a marvel. Booking.Com did not forward our reservation but I had the confirmation on my phone. She honored the prices and gave my grandson and I a room with a view of the Lake for our trouble even though it was not the hotel's fault. She even gave our whole party a complimentary breakfast. She was WONDERFUL.
The Hilton provides the very basics, but then you have to pay to use everything else. That's fine in a budget hotel, but is frustrating when you're paying top dollar already. We probably won't be staying with Hilton again.
The Downtown location was great for us. Breakfast was very good. Staff were helpful and friendly.
Had to pay for WIFI, really?? Very nice entrance area, but room was outdated and needed new carpet.
We had to leave early to catch our flight at 5am so asked if there was anything that could be done for our breakfast, I was answered 'there's nothing we can do as nothing is open", was just a bit disappointing, thought we could have been given something then to take with us for the next morning.
Clean and attractive decor, breakfast buffet and service fantastic. Check in quick and got free upgrade to lake view room.
Hhonors staff solved all my problems with a smile
Pool was not setup for kids parking too expensive
I loved the cleanliness of the hotel, the friendly staff, and the great location. You could easily walk around Chicago. And if you didn't want to walk,cans were always readily avalible.
Tom checked us in. Maybe he is new. Offered us two queen side beds, got us in room 2301 (double beds), he wrongly said our children could use the pool without an adult staying with them, I am glad I double checked. Promised to put my husband name on the reservation, never did it, the restaurant had to asked if we were staying there. If he is new, please, supervise him closely.
Infrastructure, food, location, setting, decoration.. The restaurants and bars were awesome!
Just some nitpicky things. A rude and unprofessional receptionist ( not at check in though ). Expensive coffee shop. Limited food choices in irish pub. Guinness pulled straight with no top up. Would prefer queen beds instead of doubles
Lot to like overall with some improvisation especially location, spacey room, views, park nearby so not completely surrounded by concrete
Wifi is terrible.
The scenery is beautiful.
The only downside is that this hotel should include Free Continental breakfast with Business Class upgrade.
This hotel is beautiful, well kept and incredibly clean. The staff is incredibly helpful, gave us a requested upgrade the next night with no problem.
Only thing we didn't like was the temperature of our room! We had a hard time trying to reduce the heat!
Loved the location, amazing hotel!
On a Sunday night I was woken up several times between the time of 1am-4am group of people hanging out in the hallway drinking. Very annoying.
Clean and comfortable room.
Everything was great, will be back again
Temperature was scorching hot in our room-couldn't turn it down.
New updated and clean room, early check in, upgrade, and breakfast-pats to be a Hilton member!
Nice lobby and room Quick checkin
Free wifi would be nice by now
normally stay at the Hilton on Michigan; but was surprisingly blown away by the location, building, and room at the Palmer house. Defiantly worth the money and staff was wonderful. I will be coming back!
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