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720 South Michigan Avenue, South Loop, Chicago, IL 60605, United States of America – Show map
|Double Room with Two Double Beds||
|King Room with Lake View|
|Double Room with Two Double Beds and Lake View||
|Double Room with Two Double Beds and Two Baths|
|Executive King Room|
|Executive Double Room with Two Double Beds||
|Business King Room|
|Business Double Room with Two Baths||
|King Room with Two Baths|
|King Room - Hearing Accessible|
|King Room with Two Baths - Hearing Accessible|
|King Room with Lake View - Hearing Accessible|
|Double Room with Two Double Beds - Hearing Accessible|
|Double Room with Two Double Beds - Disability Access||
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573 verified reviews
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Hilton Chicago's staff speaks: Chinese, Spanish, English
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Sauna, Fitness Center, Hot Tub, Indoor Pool
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in the hotel rooms and charges apply.
WiFi is available in public areas and is free of charge.
Internet via TV is available in the hotel rooms and charges apply.
Private parking is available on site (reservation is not needed) and costs USD 68 per day.
Public parking is available on site (reservation is not needed) and costs USD 52 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Shops (on site), Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Chinese, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 17 years stays free of charge when using existing beds.
Any additional older children or adults are charged USD 25 per person per night when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 573 reviews
Value for money
Show reviews from:
Off the banks of the Chicago River, this luxurious hotel is conveniently located within a 5 minute walk of the Magnificent Mile and Millennium Park.
Score from 1229 reviews Very good
In an ideal location directly connected to the McCormick Place convention center, this hotel has contemporary accommodations and first-class amenities and services, and is a short drive from downtown...
Score from 839 reviews Very good
This downtown Chicago hotel is next to Millennium Park and 2 blocks from The Art Institute of Chicago. It offers stunning city views, on-site dining and elegant rooms with free Wi-Fi access.
Score from 2943 reviews Good
This hotel is a 5 minute walk from Millennium Park and the shopping at The Magnificent Mile. It features on-site dining, a gym, and modern rooms with a 36-inch flat-screen TV.
Score from 1671 reviews Excellent
All staff were great and the location is perfect for down town.
Filming a TV show in the lobby for 2 days made entry confusing and unwelcoming. Room decor is a bit dated but functional.
Within walking distance of all the main attractions & shopping areas. Staff at the Information desk were excellent. Breakfast was very good with lots of choice.
Everything! Room was ridiculously small. Felt like it was the size of a small household bedroom. No room to move around.
Close to attractions we enjoy doing.
Called in vallet 10min. Before picking up the car. When to pick up car and stood for 15 min before going to vallet window to find out they did not have keys ready for vallet to get car. Not happy about standing in cold waiting for car.
room size and double bath
price for room and parking. for the room rate the parking should be included or at least discounted.
Frustrated by the price
Amazing City & Lake views!
The beds were very comfy and having kitty o 'sheas down stairs was nice
The room was not as advertised. There was no mini fridge and no extra amenities. There were no robes or slippers. I've had a better continental breakfast at a Best Western, there was a slim choice of food. I did not get what I was expecting to be an outstanding room and breakfast.
Location. Access to parks and fun activities close by. Comfort of the room, 2 bathrooms was a plus.
Decent amount of space for chicago
Needs updating, it's charming because it's historic, but definitely the carpets are old, the tubs are old. You can hear everything in the hallways and next door.
No fan in our bath
Conveniently located to Soldier Field, Grant Park and other attractions. The bars were all pretty good and coped with large crowds. Hotel was very clean and public areas were very large so suitable to congregate. Plenty of elevators so no long waits for these even though the hotel was pretty full. Stay here if you want to be close to Soldier Field (walking distance) and only need max of 2 nights.
Staff were not the most proactive. Disappointed the rooms we booked were not available at check-in and our "upgrade" to the renovated floor was not at all impressive and bed configuration was not what we required. When queried we were told "this is an old hotel" and that was it. They tried to charge us for an extra night so bit of a battle to get that changed. Restaurant staff were pretty sullen and service was very slow. Food was mediocre particularly the breakfast buffet but at $22 was convenient. Costs to leave your bags for a couple of hours after check-out.
Sauna is old and needs a refit
Some staff was friendly
We had reservation of 2 double bed with 2 bath room they gave us room in floor which was not renovated yet the double bed smaller than queen bed and we are 4 guests and already before arrival I called hotel to make sure that room and beds enough for 4 .room with no enough light ،visible dust، no microwave or fridge or boiler as other hotels،room house keeping was terrible .to correct some of previous we had to talk to hotel supervisor 2 times .the only things comfort us beautiful Chicago and it's people the only things
We loved having two bathroom. Breakfast was delicious but expensive.
We did not like having to stand by the window to see the lake after paying extra for a lake view. It would have been nice to be able to see it from a chair. Also the dining options are limited.
Excellent location Excellent service Excellent hospitality Efficient customer survive
Love the location and proximity to parks, the Magnificent Mile and Lake Michigan. I like Kitty O "Sheas Irish PUB.
I would have liked a nice Continental breakfast for the price.
The location of the hotel
The hotel is outdated. The bed and sheets were stained and not comfortable. On the last day I found a cockroach in my bed. When I told them about it the reaction was quiet blase, a mild apology and I could on way to the airport never to return in this hotel. What a shame to the Hilton name!
Cleanliness was great. Nice and quiet.
Hated the pillows on the bed.
Cleanliness. Safety. Location.
Before I booked room I was told free internet. There is no free internet in hotel rooms. You must be in the lobby. Very misleading. Also parking was a problem if you did not want to valet. Self parking next to hotel but payment to get your car out very confusing.
location room comfort the lady named Caosarra during the check out
housekeeping !!! I arrived very late ( 03:00am) and the reception service was terrible !!!
The location was fantastic.
Very expensive, had to pay for each bag to store them at the hotel for a few hours, room
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