Hilton Chicago

the check in girl was very nice and the concierge was very knowledgeable when we asked where to go on the first night.

the second night we returned to a different concierge who sent us to a very expensive steakhouse. even though we told her the chain we were looking for!! there was no communication after the check in...... it`s nice to be asked how things are going..

Upon arrival, I was told that the King room that I boooked was not available, I was offered a room with 2 dbl beds, I pressed the issue and was given a king room. The iron in the room was defective, the replacement iron required scissors in order to cut the restraint on the plug, the iron fiasco caused us to be late for our dinner reservations.

The entrance and lobby were elegant, and location adjacent to Grant Park worked well for Museums and Taste of Chicago.

The rooms were tiny (not unexpected from an historic city hotel) and the decor was somewhat drab. The fixtures were of lower quality than expected. Cleanliness was an issue; there was a plastic bag with a coffee filter hanging from the door handle when we arrived, had a dirty ice bucket, and the soap dish in the shower wasn't cleaned. One final little irritation - the room door handles had a sharp feature along the upper edge that was annoying, even a little painful if you pulled hard on the handle. There was an in-room bar, but no fridge (I thought it was supposed to have) and the hours for pool access were too short. I also think charging extra to use their fitness room is just silly in this era. Serious updates needed!

Camera confortevole, spazi comuni gradevoli, piscina ampia e ben gestita

Ogni servizio è a pagamento incluso l'accesso ad internet. Ho avuto qualche problema a concordare il prezzo del soggiorno, che comunque è stato più elevato rispetto a quello visionato in prenotazione.

localização, estilo, locomoção interna.

このレビューにはコメントがありません。

このレビューにはコメントがありません。