Hilton Chicago    

A cordialidade

Nao limpavam os banheiros diariamente

Localização e comodidades.

A estação de trem, em frente, incomoda um pouco com os apitos dos mesmos!

A Historia do hotel e os lobbys sao impressionantes, ja os servicos....

Pessimo servico de limpeza, internet paga, estacionamento 57 dolares por dia, nao tem cafe da manha , Qualquer motel de beira de estarda te oferece bem mais por bem menos...se vc procura status essed eh o lugar, se voce procura servicos, existem opcoes bem melhores. Eu nao voltarei

Upgrade oferecido para a ala executive por um preço muito bom, adquire a estadia em andar exclusivo com cafe da manha razoavel e brunch vespertino, fazendo uma boa economia na alimentaçao. O bar do andar executivo aberto ate as 22h, con refrigerantes e alguns petiscos free a vontade. $ 25/ pessoa/dia. Estacionamento publico em toda volta, nao precisa usar do hotel se nao quiser pagar mais caro.

Quarto duplo com duas camas queen size que na verdade é uma cama de soltiro um pouco maior, ou cama de casal pequena. Quarto com dois banheiros que diminui o tamanho do quarto, sem frigobar????. Roubaram, pois nicho tem. Roupa de cama prometido para executive é um engodo ( roupao, lençois especias, etc).

Friendly Staff

Small Rooms

Air conditioning didn't work well at all. Newly renovated room but I think they overlooked renovating the a/C. I called the desk, who said they would call back or send someone up, neither happened. Hotel seems very dated at this point, even with the redecorating. Well located but tired.

Location

Was suppose to have a minni bar,but they discontinued. Three food carts greeted us at are room. The duct work for the air conditioner rattled the bed wall. The air conditioner itself did not work. 45$ to park at there facilities .

The location was perfect, for our purpose. The staff was pleasant & professional!

The room was filthy. I am allergic to dust, & there was a 1/4 inch of it on every door frame. I had nose bleeds. It took your management over an 1 hr & 30 mins. To come talk to me. Tried to pacify me with a $25 voucher. They also tried to have the room cleaned prior to me being able to speak with a hotel manager, no the room attendant. I was there due to my daughter's prom. I thought this was an institution. I could have spent the same $ elsewhere. I thought the name (hilton) meant quality. They took half off the room, however, with the dirty ROOM& dingy towels, I don't see where that represents the hilton brand, I grew up with! Thank you. Monique babbs

Good location. Meeters and greeters were good. (Not the desk clerks). Help desk couldn't do enough. Wifi good in lobby.

Deco is truly dreadful. The bathroom and bedroom furniture is over ornate too look expensive but is actually cheap looking. Reception desk staff were more onto processing than smiling and helping. Have to pay for wifi in your room.

Old and very small rooms, no security box, very old hotel and expensive.

The location, comfortable beds, parking available.

We picked this hotel because it had a pool and the pool ended up being closed the days we were there. Also, there were 2 of us in the room but only one decent chair. The desk chair was too low and went back to far so it felt unsafe to sit back in it. Hard to reach the plug to use the coffee pot. Overall we were disappointed in the Hilton and wouldn't stay there again.

the view. Historical decor and the history of the hotel.

impersonal and not cozy. Lack of restaurants and lounges . Too big !

the room was very nice and well put together!

the staff wasn't extremely welcoming. Were rude. Heat in the room was at 65 and when I set it to a higher temperture it took 3 hours to raise 3 degrees.

Good Staff and Excellent location

the parking and wifi were not included in the room cost.

It would be easier to say what I didn't like because almost everything was perfect. The room was spacious the T.V. was like add said, there were no hidden fees, I had a wonderful view, the staff were very friendly, even the woman straightening and cleaning my room was very hospitable. All the door men that I came in contact with were wonderful, helpful and charming.Thank you so much for a great birthday weekend.

The only thing that was somewhat disapointing was the size of the bathtub. I had hoped to take a nice soak in my beautiful room but I couldn't even straighten my legs. I tried anyway but the drian didn't seal properly so the tub would not hold water will. Too bad. :(

The room and hotel had great accomodations and everything was above standard.

The woman at the front desk was rude and not helpful when we checked in. Several of the staff members were unfriendly. We did, however, have great service in the restaurant and also found the sevurity extremely helpful and friendly.

The location, cafe and irish restaurant all in the hotel.

When I called prior to reservation asking about parking rules/regulations in parking structure, the lady answering questions was kind of rude.

It was a last minute reservation and thought the rate was good. The location was wonderful. Very comfortable beds, nice clean room and bathrooms.

the safety of the hotel

car parking is very expensive internet is not free my room window was leaking air

Location was perfect

It got very loud on Saturday night after the Halloween party. Had to call security at 1:30 am

Atmosphere

Location was great

I booked a two bathroom room when I checked in I got a one bathroom room

Central location

The room was very small for the cost, no one came to clean the room, they overcharged us by $400. We originally booked a double room, but when we got there they said they were out and made us take a single. They then tried to charge us an extra $80 for a roll away bed (which they delivered two hours late).

had my own bathroom and so did my friend. the beds were tops!!!

no breakfast included in the big price.

the rooms were very cozy

I have nothing bad to say. It was a very nice place and would stay again