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Hilton Garden Inn Albany-SUNY Area
1389 Washington Avenue, Albany, NY 12206 – Show map
After booking, all of the property’s details, including telephone and email address, are provided in your booking confirmation and your account.
Get instant confirmation with FREE cancellation on most rooms!
The most recent booking for this hotel was made on Aug 30 at 2:05 AM from the United States.
6 Reasons to Choose Hilton Garden Inn Albany-SUNY Area
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34 properties in Albany
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35 verified reviews
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Website and customer service in English (US) and 41 other languages
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Fitness Center, Indoor Pool
Food & Drink
Free! WiFi is available in all areas and is free of charge.
Free! Wired internet is available in all areas and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
Room Service, 24-Hour Front Desk, Baggage Storage, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating
3:00 PM - 11:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 18 years stay free of charge when using existing beds.
Free! Any additional older children or adults stay free of charge when using existing beds.
Extra beds are not available.
Free! One child under 2 years stays free of charge in a crib.
The maximum number of total guests in a room is 2.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hilton Garden Inn Albany-SUNY Area accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 35 reviews
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lack of an outside pool
Tammy is awesome!
The bar ran out of drinks and mixers...very limited on what you could order
Clean, good parking with both a front lot and an under building garage that's serviced by an elevator.
Was overcharged by $40 because "booking.com doesn't send us the rate information all the time". Hotel did fix it with a single call though, so a that was good. Waiter in the restaurant was far more interested in the people at the bar than the people in the dining area - 15 minute wait to get service, 20 minute wait for food, then 20 minute wait for the check (after I'd asked for it). Finally had to go up to the bar and ask for my check there.
Cleanliness, beds were very comfortable.
the swimming pool water seems not clear
Customer service of staff
Misleading pictures of room on Booking.com
yummy peanutbutter/chocolate chip cookies..... staff was great!!..being bble to check out llate was greatt
found a pill on the floor froom people before us, found a balled up tissue in drawer...was told I would have a suite (I looked for a place with suites for days)..upon check in there wasn't anymore..
Nice staff. Very clean hotel. Conveniently located.
Mattress needs to be replaced. It sagged in the middle making it a bit uncomfortable.
complimentary coffees, tea and hot cocoa, pool and hot tub
the constant fan/heat going in the room. Could not turn it off. No kleenex in room (kleenex holder was empty)
location was good to highway
the sheets were very thin and not up to the usual standards for a Hilton
When we first walked into the lobby, it smelled nice and clean not a masking fragrance but just clean
I couldn't get the big curtain in room to close so I don't know if it did or not
The pool area was great, clean and the water was warm. The room was very clean and larger than I expected.
We could not adjust the bed to make it more comfortable.
Morning brunch was delicious, very clean, helpful and the staff was always available, quick check out time as well.
The staff was great...lobby very impressive...room accomodating especially loved the Keurig coffeepot and the bed linens and pillows..loved the ez check out over the phone too! Price was very reasonable for room size.
I noticed some hairs in the bathroom sink and tub...and there was something on the phone cord by the bed that was rather caked on and gross
Front desk staff (especially Tammy); very clean; dining staff outstanding even when very busy at breakfast.
A very clean hotel.
Lack of restaurants in the area.
Loved the fresh fruit and cookies that were available all day. The staff were pleasant and helpful. The room was clean and quite comfortable. All in all a wonderful travel experience.
We really enjoyed everything about this hotel, and even found time to take advantage of the indoor pool.
A suggestion would be to move the hairdryer to the opposite wall of the bathroom (we stayed in Room 415) so that one person could use the hairdryer while another person is brushing teeth, shaving, etc., without getting tangled in the hairdryer cord.
the location, our room was nice.
the breakfast was awful, under cooked bacon, basil on under cooked home fries? yuck!
Good value, clean,modern facility,friendly helpful staff, try the breakfast cassidia it is very tasty. Catharine and Cathleen in their restaurant area went well beyond the norm in customer service, kudos! If you're in that area this motel is definitely worth it.
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