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Newest reviews for Hilton Garden Inn Albuquerque/Journal Center

  • Debra
      United States of America
    September 14, 2014

    We enjoy the comfort of this hotel, rooms are good size, staff goes above and beyond to accommodate. Room service meals are very good.

    Housekeeping didn't clean our room first day. Hotel staff was quick to correct this.

    8.8

  • Dale
      United States of America
    August 31, 2014

    Room, staff, and room service food were all great!

    Nothing negative to say.

    10

  • Anonymous
      United States of America
    July 8, 2014

    Overall stay was good.

    Pillows were horrible.

    7.1

  • Lance
      United States of America
    June 30, 2014

    draft beer was fresh AC in rooms worked well

    The AC was out in the Lobby hotel could use some updating Did not serve local craft beer

    7.1

  • Eugene
      United States of America
    May 27, 2014

    They are obviously trying to be a great hotel. I have the feeling that there might be new management that is trying to turn the motel around. Staff was happy and generous.

    Ac didn't work well. Had to change rooms once due to noise. The breakfast, which we paid for, had potential, but serving was crazy. Some things were buffet, others were ordered. I tried for a ham and cheese omelet. I got a plate with a pretty good omelet, but that was all. Potatoes - you should have ordered them with your breakfast. Toast - you have to toast your own bread. Another example: my wife went to get a luggage caddy. We had used one on checking in, so we knew where they were. As she was walking to get one, a management type showed interest and asked here what she was looking for. She said she was going to get a luggage caddy. The manager said that they were at the entrance and quickly walked away. It would have taken her 10 seconds to tell my wife she would help and bring her a caddy. The whole hotel had a duplicity like that. On one hand, it is trying to be a great hotel. On the other hand, it's just not there.

    8.8

  • Mustapha
      United Kingdom
    March 17, 2014

    Facilities, Manageress was exceptional in her assistance and friendliness. Room was nice.

    I couldn't connect to the internet on my tablet but my fiancé had no problems using her phone so.

    10

  • Vincent
      United States of America
    January 9, 2014

    We have stayed there a few times and it is by far the best place.It is central to most everything in ABQ.

    nothing negative to say about this place,. We have stayed there quite afew times.

    10

  • Anonymous
      United States of America
    November 4, 2013

    Swimming pool was great.

    10

  • Ronnie
      United States of America
    September 12, 2013

    Friendly staff, vibrate lobby.

    I was charged over the stated amount in my confirmation from Booking.com

    10

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