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1771 Rio Rancho Boulevard, Rio Rancho, NM 87124, USA – Show map
We're sorry, but it is currently not possible to make reservations for this hotel.
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5 properties in Rio Rancho
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30 verified reviews
They speak your language!
Hilton Garden Inn Albuquerque North/Rio Rancho's staff speak: English
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Golf course (within 3 km), Fitness centre, Hot tub, Indoor pool (all year)
Food & Drink
Restaurant, Snack bar
Room service, Vending machine (drinks), 24-hour front desk, Express check-in/check-out, Luggage storage, Laundry, Dry cleaning, Meeting/banquet facilities, Business centre, Fax/photocopying, Gift shop
Newspapers, Safety deposit box, Shops (on site), Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Heating
From 15:00 hours
Until 12:00 hours
Cards accepted at this property
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Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 30 reviews
Value for money
Show reviews from:
15 April 2015
When I checked in, I was told that the room I had reserved on line several months ago was not available (reserved room with a garden tub) because of high demand. What is the sense of reserving a room with specific features (king - double - etc) if Hilton does not honor that request. I thought the reservation was an implied contract between the renter and the rentor? There was NO effort on the staff to compensate me for not getting the room I reserved. If this is Hilton's policy, I don't think I will return.
23 February 2015
Luke warm shower in morning and hair dryer was missing end cap and sucked my hair up and burned it. Told the girl at the front and she thought it was funny!! Not impressed. $111 and no continental breakfast????
Close to event attending.
18 January 2015
Sheets had skidmark looking stain on arrival, wife slept betweencovers and top sheet. Was changed on second morning. The bed was way too stiff for me. Tub was dirty arround wirlpool jets
19 December 2014
Bed did not work resulting in a very uneven platform and, therefore, no sleep. At about 0230, the fan for the climate control mechanism experienced some type of catastrophic failure announced by loud clattering noises until it apparently self destructed. The manager honored the policy about no charge, but the charge has not yet been removed. This is the only time in about 20 years of Hilton that I have had a significant problem.
Staff Receptionist deserves recognition.
26 October 2014
The pool was small. Definitely useable but not good for laps.
The staff was there to help! I really felt that they would do everything in their power toake is happy!
11 October 2014
My wife dislikes your bathroom. She believes an open front toilet seat belongs in either a man's restroom or a public bathroom. But her biggest dislike was the door. She wants to decide when it should be closed. If she is blow-drying her hair or putting on make-up she wants it open. The bathroom door automatically closes at all times. Should not be necessary, poor design. My wife said we will not be back.
Clean towel every day.
17 August 2014
The breakfast it's not complementary. You're supposed to get a voucher for that, and it was never offered by front desk. That's a killer for me.
Whenever I go to Rio Rancho to work, I choose Hilton Garden Inn because of its location. It's very close to Intel, CableONE and many other big companies.
9 July 2014
Great staff & very clean, we had a great time.
17 June 2014
The hot tub needs a good cleaning.
The interior of the lobby, restaurant has been renovated this year and is very attractive and clean.
18 May 2014
$9.99 for breakfast - really! A complimentary continental breakfast would have been better.
Everyone on staff very friendly and helpful. Good looking property &good location.
15 May 2014
Great location close to shopping and dining. Adjustable bed for firmness/softness. Nice lobby and rooms!
7 May 2014
Didn't like finding the garbage can full after the room had been cleaned. Staff not attentive to details.
5 April 2014
That you had to keep logging into the WiFi every day, my kids would get mad cause there tablets wouldn't let them get into the internet.
Location was perfect for me. For the things I needed to get done.
26 March 2014
Brown/yellow urine spots on toilet seat and rim. This is the one place that has to be spotless for me. I had to clean it before use. Terrific view of the mountains is blocked from view by large cottonwood tree in front of this rooms window. Bedspread, comforter and sheet are all sewn together so regulating temperature is impossible. You're either completely uncovered (too cold) or heavily covered (too hot).
Easy on line booking and quick check out, however 3:00 PM check in is too late.
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