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500 North Interstate 35, Austin, TX 78701 – Show map
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97 verified reviews
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Hilton Garden Inn Austin Downtown's staff speaks: English
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Food & Drink
Free! Wired internet is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 30 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Souvenir/Gift Shop
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
3:00 PM - 11:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 18 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hilton Garden Inn Austin Downtown accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 97 reviews
Value for money
Show reviews from:
Adjacent to the Austin Convention Center and within walking distance to many popular attractions, this hotel features exceptional facilities, including on-site spa services, as well as first-class...
Score from 251 reviews Excellent
One mile from Lady Bird Lake, in the vibrant Travis Heights neighborhood of Austin, Texas, this hotel has a free hot breakfast as well as a refreshing outdoor pool.
Score from 151 reviews Excellent
This Austin hotel features a rooftop swimming pool and free Wi-Fi access. The University of Texas at Austin is less than one mile from the hotel.
Score from 125 reviews Wonderful
This Austin hotel is just 2 blocks from the University of Texas. The hotel features a 24-hour restaurant and the rooms with free Wi-Fi access.
Score from 164 reviews Good
Location. Proximity to downtown music scene was excellent. Walkable ! Also I-35 right there, artery to the rest of Austin. Austin very vibrant, youthful city, will return !
Had some difficulty connecting to Wi-Fi. Directions not the best.
Staff was nice, bed was comfy but a little sagging in the middle. Valets were attentive.
Rooms were inadequate...should have a little table to sit at. There wasn't any complementary muffins or fruit. That is ridiculous for the price we paid. The morning buffet was VERY expensive and there wasn't any other option to get something smaller. Another turn off. The SMELL was extremley toxic in the lobby....We would run out of there as soon as we got to that floor....perfume smell mixed with toxic smelling chemicals. VERY BAD. The pool is in bad shape....too cold and the metal bar gates in waterfall made it look more like a dungeon. My grandson felt the water was very cold....we did too. Overall --- too pricey and not enough perks.
The mattress was horrible !! Woke up with a backache every morning ! Room 1504 please change mattress. We would sink in the middle of bed and could feel the springs. No good
Free WiFi Big clean rooms Friendly staff Breakfast on 18th floor with excellent city view Free printing
We really enjoyed all the help from staff. They were extremely helpful and nice.
I didn't like that there was a false fire alarm but that's not hotel's fault.
There was a weird smell in the lobby. The pool was really tiny and the water was cold.
The service was great. Valet parking and room service very prompt. We ordered room service at 9:30 pm and had our food in about 20 minutes. The food was great. Everyone was very friendly and polite. Couldn't have asked for a better location.
The bed was horrible! I typically prefer a firm mattress but this was like sleeping on a slab of concrete. Pillows were terrible too. For what we paid for the room, the bed should have been like sleeping on a cloud. I have stayed at motel 6 and gotten a better night's sleep (more comfortable bed).
There was always fresh water in the lobby and the staff was excellent. The hotel is in a great location to walk to great restaurants. Next door is a great bakery and beer garden that has bands and also activities.
The pool was very small and the lobby smelled bad. The wifi was very slow as well.
Everything was excellent, Rooms spacious and clean. Staff attentive, friendly and helpful. Location perfect, just a minutes walk from the musical bars of 6th street so we could enjoy the music and come back and have a good nights sleep.
The front desk and valet staff was very friendly.
Room never was cleaned until late evening when a man showed up and replaced large towels only. No small hand towels or wash cloths and no replenishing of coffee and condiments.
I loved the location perfect for seeing the town and for grabbing a bite to eat.
When I arrived my room was really cold (67) I turned it up to 70 and it stayed hot all night. Very uncomfortable throughout my sleeping. Valet parking pricing is also a hair expensive. ($30 a night)
Near Downtown 6th Street. Lots of Bars and Restaurants nearby.
Expensive car parking (30$/day).
Location, Lounge/bar, comfortable bed and room.
Was kind of inconvenient having to use door key on elevator. However I do understand it was security purposes.
Staff was super friendly and accommodating.
A. No swimming pool, just a wading pool B. No lounge chairs @ pool C. No morning room service. D. Matress extremely indented
Clean room. Great location. Friendly staff. Rate was good. Gym was excellent. Free WiFi.
The fact that they only have Valet parking for $30.00/day, and they do not have a continental breakfast option.
Was upgraded to a suite which I appreciated, but the bed was horrible (just sank in wherever I was) and there was no phone in the bedroom. Was worried I would miss my wake up call.
Our king suite was spacious and comfortable. I liked the communal lounge area outside our rooms.
The pool was small. The parking was expensive.
Ac window units made air stuffy or blowing cold. Bed hard, pillows not good. Computers not working. Hated paying $30 for parking!!!
Staff and food at breakfast were exceptional.
Room was a little bit expensive for the quality.
Great location for any event held downtown. Comfortable and an excellent staff. Comp'd my parking fees as a gesture of good will. That means a lot.
The 'pool' is very small, and cold. Not really for much other than looking at. The bed could use a new mattress, it seemed to be a bit broken down.
Room was too dark
The staff was very accommodating.
Loved the room......super clean and slept very well on the beds......ac was not at best......seemed that it was not cooling.......
Was told at front desk to go up to the 18th floor and enjoy the view and have a drink........View was fantastic.....place needs to be professionally redone......you could have a jewel of a bar to make some great money.....right now it is a diamond in the rough. Service was poor at bar area. She made some great drinks though whenever we could order. 1st drink was perfect, second was just slapped together.
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