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237 West 54th Street, Times Square, New York City, NY 10019, United States of America – Show map
Excellent location – rated 9.2/10! (score from 1194 reviews)
Rated by guests after their stay at Hilton Garden Inn Central Park South.
|King Room with Roll-In Shower - Disability Access|
|Deluxe King Room with Terrace|
|King Room - Hearing Accessible|
|Queen Room with Two Queen Beds|
|King Room with Roll-In Shower - Hearing Accessible|
|Queen Room with Sofa Bed|
|Double Room with Two Double Beds|
|King Room with City View|
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1194 verified reviews
They speak your language
Hilton Garden Inn Central Park South's staff speaks: English
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Food & Drink
Restaurant With Dining Menu, Snack Bar
WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and costs USD 55 per day.
24-Hour Front Desk, Baggage Storage, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center
Safe, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
One older child or adult is charged USD 20 per person per night when using existing beds.
Extra beds are not available.
There is no capacity for extra beds in the room.
There is no capacity for cribs in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 1194 reviews
Value for money
Show reviews from:
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Score from 3634 reviews Good
Good location, staff was very helpful.
No free shuttle to hotel.
Quiet for the location Clean and modern bathroom
Location is perfect, strategic point between Central Park and Time Square. We stayed in floor 26: The room is quiet and comfortable, bathroom is new and nice. Wifi is free and works great. 5 mins walk from metro to/ from JFK
If the air-conditioning noise bothers you, you simply open the airco door and turn it off (as suggested from reception)
The location, the restauarant on the premises and the assistance from the bell men... they worked hard and met and exceeded expectations...
We experienced a security issue.
Excellent staff. Excellent shower.The room generally speaking is quite confortable.
The room is a little bit too narrow for a king bed. A queen would be more adequate. The coffee maker had to be changed several times.
very bad air conditionning
The staff was eager to help
Sheets were stained and we had to call the staff to change them twice. Room decoration was poor. The room door was short(!) and did not close properly! For the name of the hotel and price construction,quality and facilities were poor.
Everything! Great Location...CLEAN, Friendly Staff. A short walk to anything.
Water Pressure was low on the 22 floor. Double your shower time.
quiet, fast check in, and surrounded by good food
elevators a little slow (par for the course in NYC) Empire Steak House (Hotel restaurant) really not worth it - plenty of other good options
location is so good, 5 min. walk to time square. room is clear
bathroom door is sliding door and not closing good.it is not good. air condition works so loud all day and night.
Staff were very helpful, the housekeepers did an excellent job, and there were washing machines for guest use (very inexpensive).
It was good to have a restaurant and bar on the premises, but they were very expensive. (There was a great cafe across the street - where we had delicious and affordable breakfasts.)
Sadly a terrible experience. The sign is so small that the taxi driver did not see it, we spent close to 40 minutes looking for the place. I had to rebook my original stay, I did it by phone, when I arrived to front desk they did not have record of my reservation, so I did not get my 2 bed room, but 1 king bed instead... I left really early the first morning (before 7am) and when I got back to the hotel at 9pm they hadn't done my room (no trash was collected, the bed was not made, towels were not changed)... I called front desk and they said I must have left the "do not disturb sign on the door", no, I did not... no explanation or apology was ever given to me... I needed to book airport pick up for the next morning, and they could not do it because it was too late (9pm)... so, sadly, not a good experience at all, not worth the money you pay for tiny room and poor service.
Very nice staff members Quiet area
I reserved the king room with city view. But when we arrived to the check in counter, the staff said we have reserved only the regular king room. Fortunately we had the reservation printed out in paper. In the end we got the king room( but for me it is a queen size bed) with the disable access. This made me realize the reservation from the internet service does not meet the picture as it is.
Air com in the room was very poor: very noisy and could not be adjusted. Elevators really poor: one could wait ten or more minutes for one (staff said that it does not always stop at particular floors!).
From d moment u meet d valet who helps u til d end when u leave. Friendly staff all d way, fair price, internet acess nothing 2 complain. By d way and location 5 mins walk from time square for that price was awesome!
Bathroom's door .
*Staff friendly & helpful *Location *Coffee supplies *King bed very comfortable *Very Clean
*A/c noisy *On/off switch not accessible unless authorised staff. *So for air it's a choice of either a noisy a/c or window open (in centre of lively Manhatten). *We did not sleep well due to this. *Room costs are charged automatically to the card on hold, as soon they reach $1500. *This was not explained upon check in. *Waited a long time for lifts. *Doors bang, so corridor on floor noisy & disturbs sleep. *Wifi is free but needs to be authorised @24hrs. Should be seamless for entire stay. *Wasted products. Soap used only once replaced each day? *No body shower gel in room amenities.
The friendliness of the staff, they served cheerfully and were very supportive. Rooms were ready on time and food was available no matter how late -24hrs ministore. I look forward to another stay at this hotel.
None - I was happy all the way.
Ideal location and professional staff
Could hear toilets flushing from other units in the morning, a bit noisy. Didn't ask for a handicap bathroom, but got one anyway without tub (not really a big deal, it just took some time to figure out the different shower heads).
The staff at the Hilton Garden Inn was great and really made you feel good. The hotel is perfectly located. We would definitely recommend the hotel to anyone!
very loud air conditioner operation, there were a fire alarm, breakfast not included
Great location friendly helpful staff
Convenient location Facilities clean
The rooms are very small for two people carrying luggage. Wardrobe space a minimum and I note you refer to kitchen facilities - I don't think a small coffee maker on a very tight shelf and a microwave make a kitchen. There were no knives, forks, spoons etc......so I don't believe it should be referred to as kitchen facilities.
It was raining after we arrived by train and they held our backpacks for us until our room was ready and we had to wait more than 2 hours cold and wet in our room for a change of clothes.
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