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7831 Gateway Lane, Concord, NC 28027, United States of America – Show map
Excellent location – rated 9.5/10! (score from 40 reviews)
Rated by guests after their stay at Hilton Garden Inn Charlotte/Concord.
|Queen Room with Two Queen Beds - Disability Access|
|King Junior Suite|
|Queen Junior Suite|
|Queen Room with Two Queen Beds|
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16 properties in Concord
Including hotels, apartments, villas and more.
40 verified reviews
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Hilton Garden Inn Charlotte/Concord's staff speaks: English
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Fitness Center, Hot Tub, Indoor Pool (all year)
Food & Drink
Bar, Restaurant with Dining Menu
Wired internet is available in the hotel rooms and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, Vending Machine (drinks), Vending Machine (snacks), Shuttle Service (free) , 24-Hour Front Desk, Baggage Storage, Laundry, Dry Cleaning, Suit Press, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Shops (on site), Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
All children under 18 years stay free of charge when using existing beds.
Any additional older children or adults stay free of charge when using existing beds.
One older child or adult stays free of charge in an extra bed.
All children under 2 years stay free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 40 reviews
Value for money
Show reviews from:
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Score from 147 reviews Excellent
This hotel is 9 miles from downtown Concord and 2 miles from the Charlotte Motor Speedway. The hotel features an outdoor pool and free Wi-Fi in every room.
Score from 46 reviews Excellent
Situated off Interstate 85 in Concord, North Carolina, this hotel is only a 5-minute drive from Lowes Motor Speedway. It offers an outdoor pool, sauna, and rooms with free Wi-Fi.
Score from 22 reviews Excellent
Centrally located near Interstate 85, this hotel features exceptional amenities, including a full-service spa and a delicious restaurant and is situated near area attractions and major corporate...
Score from 53 reviews Wonderful
Location and pool
No free breakfast.
Pretty much everything
Hotel & staff were great.
The price was unbeatable. The staff were so helpful. The hotel was very clean. My husband, grand kids, and I had an awesome time in the indoor pool. We will be back.
Nothing. No complaints!
The friendly staff, It was very quite and comfortable. Enjoyed pool time with my husband. I just enjoyed my whole stay.
The staff were very friendly and there was always someone cleaning. One of the cleanest and up kept hotels I have ever stayed in.
Breakfast. Most places we stay offer complimentary buffet. Over-priced. Better & cheaper breakfast across street at Cracker Barrel.
The location was super with much to do very near by. Front desk staff was extremely helpful and very friendly. Room was more than adequate and very clean and well appointed.
I was a little put off by the restaurant/café waitress. She was a little too chatty and not very professional.
Furniture was a little worn.
I love the greeting when you first arrive at the hotel. the staff was very friendly. We visited the pool and there were no towels, so we informed the front desk and were take care of very promptly.
I would have loved to see a complimentary breakfast for the amount of money we spent staying at the hotel. Breakfast was an extra $10 per person.
some of the staff seemed confused
The Sleep No bed was awesome!
I wasn't able to get a AAA discount. Didn't see any place to ask for one on the reservation and was not able to get it at check in.
friendly and helpful staff. very modern ammenities.
room was not ready for check in until well after 3:00 pm, but it was a special event that weekend
Your front desk staff was very friendly and accommodating
Heat air in room very loud
It was very clean!!!!
the big room and the beds were really nice. they were comfortable and we slept really good. we liked the design of the room also. we had everything we needed in a room and a "real " hair dryer not a small dryer that causes your hair to frizz.
not really anything i didnt like.
We had a double queen room. Very clean and comfortable. My son absolutely enjoyed it! The staff was very pleasant and helpful. Even allowed us to check in early..that made my day. We were in Concord for a bday party at Great Wolf Lodge. My son was the only boy invited so hanging out in a room full of girls for an entire night was not his plan. The location of the hotel is down the street from Great Wolf Lodge (less than a mile) and across the street from Concord Mills Mall. There is every restaurant, pizza place and fast food joint you can think of along Burton Rd/Blvd. Oh, and yes...a Walmart, for those last minute things you may have forgotten or need. If we come back this way, we will definitely stay here again.
Convenience to where I wanted to be.
Fire alarm twice in one evening. Fire in hotel next door. Had to walk down two flights of steps each time. Have severe knee problems and was a hardship. Mentioned it to the front desk staff. No offer to move us to first floor. If it had happened again, would have had to check out and leave.
The hotel entrance was most inviting. The front desk staff were very helpful and professional. The décor was beautiful. We stayed at the hotel to shop for the weekend at Concord Mills. The location was convenient to Concord Mills and not too far from the Carolina Mall.
The shower curtain in our room was torn and unsightly. There were "vanity packages" in the bathrooms. The packages contained qtips, cotton pad, emory board, and a floss/pick. We didn't bring our qtips from home. I opened the box and gave the qtips to my husband. Just before he used it, I noticed that the tip was black. Upon closer look, I realized that the entire package was used (including floss) and placed back on the counter, as if it was new. I am sure this was an oversight by the cleaning crew, but disgusting none the less. I went to the front desk and told the young lady at the front desk. She gave me two new "vanity packs". All of the items were in a sealed bag, and placed in the box. Just be sure that the items are in a sealed package before you use them. This was the only issue with our entire stay.
Most of the Staff were very helpful and courteous. Facilities were clean and well kept.
The Bed was awful!!! Very uncomfortable.
The bugs flying around in the bathroom
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