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Show map Hilton Garden Inn Fort Myers Airport/FGCU

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Newest reviews for Hilton Garden Inn Fort Myers Airport/FGCU

  • Richard
      United States of America
    June 29, 2014

    Easy, convenient, great service!

    I was charged for Wi-Fi despite the fact that the room was advertised with complimentary Wi-Fi service. When I asked about this I was told I must not have "clicked" on the correct choice of service and that the charge was not controlled locally. The $5.00 charge is not a big deal. However, tell your IT guys/gals to get rid of the obstacle course and make it easy.

    10

  • Anonymous
      United States of America
    June 3, 2014

    When we walked in there was a long brown snake beds were like a rock someone pulled the fire alarm at 5am

    3.3

  • Michael
      United States of America
    March 9, 2014

    It was a first class hotel

    They could provide a free breakfast for the money I paid for the rom

    10

  • Ken
      United States of America
    February 8, 2014

    Staff was professional and helpful. Facility is well kept and has most amenities. The Keurig coffee maker in the room was a nice touch. The breakfast buffet for $10 is a bargain considering what's on the buffet.

    The room was impressive, but had a musty smell upon entering the room (every time), which makes me wonder if the AC is removing all the humidity it should be.

    9.2

  • Margaret
      Canada
    February 2, 2014

    great customer service appointment and cleanliness of the room and the hotel good food

    10

  • Samir
      Saudi Arabia
    December 14, 2013

    Location

    No laundry services No bottle opener and glasses in the rooms

    9.6

  • Karyn
      Canada
    November 6, 2013

    we love the location of this property and the helpful staff. we enjoyed a late night drink and meal which was excellent

    10

  • Sherry
      United States of America
    November 3, 2013

    It was a good price. The room was clean and and comfortable as I expected from a Hilton Garden Inn.

    The service was not up to par of what I expect. When I called for the hotel shuttle I was told that they would be over in 10 minutes. 20 minutes later (it's really only a 10 minute drive) I called the hotel back and asked if there was an issue. I was told that they were waiting on the United Air Crew so they could make 1 pick-up and it would be about 15 more minutes. That would be a total of 25 minutes more than the original al wait time that I was given. I recently fell down some steps & broke some vertebra. Flying cross country & waiting almost 30 more minutes makes a difference. It also makes a difference as we were closing in on midnight and all the delivery services were closing as was the restaurant. I did not receive the correct information com the front desk and it was about 12:30 am before I found somewhere (after researching yelp & other sites) for available delivery services (Hilton Garden is close to the airport which is convenient for travel but not much else when you don't have a car) before I was able to eat. It was a very disappointing experience.

    6.3

  • Mirjam
      Switzerland
    August 9, 2013

    everything

    nothing

    10

gogless
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